Datacor Chempax Software

4.09 / 5 (35) FrontRunners®

Our advisors have recommended this product 7 times in the last 30 days

About Datacor Chempax


Chempax by Datacor is an integrated enterprise resource planning (ERP) and customer relationship management (CRM) application designed specifically for chemical process manufacturers and distributors. The solution can be scaled to meet the needs of companies of any size and offers both on-premise and hosted deployment options.

Chempax includes a fully integrated, comprehensive suite of applications that focus on all the unique requirements of chemical manufacturers and distributors. In addition to robust CRM functionality, Chempax also offers ERP features like MRP, MES, product lifecycle management, supplier and supply chain management, business intelligence and more. The solution also offers accounting tools with both multi-language and multi-currency support.

Features specific to process manufacturers include cfr21Part 11 compliance and Cradle-to-Grave lot tracking. Distribution-specific features include multi-source purchasing and rebates and price support (CUPS).

Users can raise their query and get support through phone and email service or can go through the exhaustive training course available on their website.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

35 Reviews of Datacor Chempax

Average User Ratings

Overall

4.09 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(12)

4 stars

(11)

3 stars

(11)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 35 reviews

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January 2019

Christopher J. from Astro Chemicals, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

Chempax is a great option for any midsized business needing a robust ERP

We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.

Pros

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

Cons

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

January 2019

Lacie from C & L Aqua Professionals, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Best Chemical Software on the Market!

Customer Service is great and the support group are extremely knowledgeable about their software and its functionality. Our implementation was very successful.

Pros

Chempax offers a complete solution to your chemical accounting needs. The software is specific to the Chemical Industry thus requiring less customization. Most of the features we desired in an Accounting software was already available. One of my favorite features is the Batch Manufacturing module with the Quality Control features. We eliminated hand written QC manufacturing logs.

Cons

There is nothing that I don't like about the Chempax software. It was the best software purchase we ever made.

August 2015

Yolanda from Uyemura International Corporation


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2015

Have used this software for awhile now and makes my job alot simpler.

Pros

this software is very forgiving. Mistakes are easy to correct where with our previous software, not easy and very confusing. We have very good response to any questions about the software and help is there when we need it.

Cons

There are some issues being talked about....and I believe these will be discussed at the next conference. I do accounts payable and I don't have any issues, other departments may have some with the work they do.

August 2015

Allan from Third Coast Terminals


Ease-of-use

4.0

Customer support

4.5

Functionality

4.0

August 2015

Very Good ERP software that is easy to work with.

Pros

It is very easy to get modifications done to suit the way you do business. If you have good knowledge about Access Databases then it is very easy to add things to the system without having to use the vendor. There is a yearly conference with open forums and training classes, where Datacor teach how to make changes to the software and also listen to the customers requests for features. Updates and added features are released on almost a weekly basis.

Cons

The licenses are expensive and managing licenses are done per machine and not per user.

August 2015

Lauren from Third Coast Terminals


Ease-of-use

5.0

Functionality

4.0

August 2015

Great Software and easy to learn!

Pros

It's easy to learn and self explanatory. However, I wish there was a manual or classes my staff and I could set up for training.

Cons

When searching lots numbers (batches), I would like to see which lot is located to each order in the "Products" tab (near enterprise).

August 2015

Laura from Uyemura International Corporation


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2015

Datacor Chempax has made my job so much easier.

Pros

What makes chempax really good is their willingness to make adjustments to the software as needed and their availability when there are issues.

Cons

One of my job functions is to create reports in Crystal and I wish Datacor had a training class for doing that. I have taken generic classes for Crystal, but that does not help in the understanding of Chempax's database structure.

August 2015

MERARIS from Uyemura International Corporation


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2015

User friendly

Pros

What I like most about Chempax is the AP module because it is very user friendly.
I never had any issue contacting Datacor if I encounter any difficulty on Chempax.

Cons

The only thing I don't like about Chempax is their detail reports on the GL module because there is not too much space on the comments column.
The only thing I don't like about Datacor is that their customer service has eastern time hours.

January 2019

Audrey from Accenture

Company Size: 10,000+ employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2019

Top of the line !

Best product I've purchase!

Pros

Chempax customer service have all the patience to solve anything that you may concern and there technical support group are so knowledgeable about there product and all of its features so you can easily install and implement it properly.

Cons

I don't think you might call this a cons , but We are going \to purchase a new server so We are hoping for a lesser cost rather than spending the same price on our last purchase.

August 2018

Anne from Food Manufacturing

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Datacor Chempax Review

Pros

Options are clearly dictated. A good product and user-friendly. It covers all the necessary requirement for a task.

Cons

A little overwhelming as it looks. It lags when you open multiple tasks but not that quite disturbing.

August 2015

Krystalle from Third Coast Terminals


Ease-of-use

3.5

Functionality

4.0

August 2015

Review for Chempax Software

Pros

This software is very user-friendly and able to customize the layout to best fit your work scene.
It is very helpful to navigate through the software.

Cons

When choosing between the Main Menu tabs, the windows will minimize automatically. This makes progress difficult when we have to reopen window to use each time.

It would be very helpful to choose if we want to add our own comments to keep on the side task bar. (For example, if i wanted to leave a "post it" or "comment" in Chempax to remind me to create sales orders once the allocation is complete.) This will be nice to pin the comments in the background of the main screen, or to pin it to the side with the calendar view,remarks,...etc.

August 2015

Hilda from TCT


Ease-of-use

5.0

Functionality

5.0

August 2015

Third Coast Terminals Perks

Pros

This product is very useful in the chemical industry. We enter everything in it from when the order comes in and helps all the way until the product is gone. We can use this product for inventory, accounting, and many other purposes. This system also helps us with our end of month inventory and our customers love it.

Cons

For someone who has never used this product ever could be a little confused in the beginning but with practice, it gets easier. This product is very useful and helps locate information you need to be successful.

August 2015

Kenny from Third Coast Chemicals


Ease-of-use

3.5

Functionality

3.0

August 2015

Chempax review

Pros

there's extremely easy access and very accurate data, and the follow up to details and questions seems to be very professional and timely

Cons

the sales reports are a bit limited. It's difficult to compare year on year sales statistics. It's available to do, but not easy.

August 2015

Danielle from Third Coast Terminals


Ease-of-use

4.5

Functionality

4.5

August 2015

I only use Chempax to print barcodes for the different products.

Pros

I like how when printing barcodes that you can send multiply Batch Tickets through at one time and it prints them all with ease and doesn't get overloaded.

Cons

The only thing that I don't particularly like about Chempax is when you are printing Barcodes and only need 1 barcode, lets say for instance barcode number 320 that you don't have an option to only chose barcode 320, it still wants to print barcodes 320-1.

August 2016

Mark from R.E. Carroll Inc.


Ease-of-use

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