MIE Trak PRO Software


 

MIE Trak Pro is an enterprise resource planning (ERP) offering that is best suited for manufacturing businesses. It includes modules designed to accommodate most production cycles and optimize the capabilities of repetitive, custom, quick-turn and mixed-mode operations.

MIE Trak Pro offers the following features: accounting, business analytics, customer relationship management, electronic data interchange, bill of materials, barcoding, human resources, inventory control, invoicing, quality control and inspection, repair and maintenance, request for quotation/quoting, sales and purchase order processing, time clock and work order scheduling and reporting. The system also offers kiosk data collection and whiteboard scheduling modules with drag-and-drop scheduling. It contains customer and vendor centers and an executive management overview to ensure users have access to real-time data updates.

MIE Trak Pro is best suited for custom manufacturers and fabricators that handle less than $250 million in fabrication and processing. The solution supports several manufacturing modes, including discrete, MTO and ETO.

 

MIE Trak PRO - Quote screen
 
  • MIE Trak PRO - Quote screen
    Quote screen
  • MIE Trak PRO - Kiosk
    Kiosk
  • MIE Trak PRO - Flow chart
    Flow chart
  • MIE Trak PRO - Dashboard
    Dashboard
  • MIE Trak PRO - Total machine capacity
    Total machine capacity
  • MIE Trak PRO - Router with solidworks
    Router with solidworks
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

107 Reviews of MIE Trak PRO

 

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Software Advice Reviews (85)
More Reviews (22)

Showing 1-20 of 85

Bob from SMP Welding
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Making my job easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Loved this software and would use it again if given the chance

Pros

The real time info and the ease of use. Very user friendly. I loved being able to get a quick snap shop of projects running through the shop and know exactly where we stood in real time. The shop personal were also impressed with its ease of use.

Cons

Had trouble getting the shipping scanners to communicate with the software. It took several months before the bugs were finally worked out but once they were, they were awesome.

Review Source
 
 

Anne from Food Manufacturing
Specialty: Other Industry
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

MIE Trak PRO Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What can I say? This software really meets my expectation. It integrated all the information that we needed in a manufacturing.

Cons

Nothing more cons for this software. So far so good, lag motion in between scenes can be surely fixed.

Review Source
 
 

Lawrence from Ameritex Machine & Fab
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Powerful software for a business that wants to control a lot of information. The possibilities are just about endless.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have 25+ users so the annual maintenance and support fee is expensive. However, the support is outstanding. Any one of my users can request support directly with Mie Solutions and a tech will remote in to the user's desktop and walk them through the problem, which is usually not a software issue, but user error. This remote in feature is built into the software. Excellent support!

Pros

Powerful and feature packed. Our business has grown over 50% (coincidentally) since implementing MIE Trak Pro and the software has handled the growth without a problem. More users, more transactions and more parts have not bogged down the system. The seamless integration from accounting to purchasing to manufacturing to shipping is excellent.

Cons

A powerful package takes a lot of time and energy to implement. This is not something a busy company can do overnight and the learning curve is a bit steep. I think this would be the case with any complete Accounting+MRP system.

Review Source
 
 

John from J Geiger Shading Technology
Specialty: Consumer Products
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Chief Financial Officer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Team is very helpful and will help you use the software to adapt to your business model. We chose Mie Trak after talking with some of their current customers who were/are very happy with its performance. I would strongly advise anyone looking at new ERP software to speak with some current users as a reference.

Pros

The development team has built in functionality that caters to any business model. Any time we have questions about the best way to use a function within the software someone take the time to understand how it can be best suited to our business.

Cons

It would be great if we could export an ACH file with vendor bank acct # and routing # to upload for EFT payments. This is currently a manual process that is time-consuming.

Review Source
 
 

Tom from ECODYNAMICS, Inc
Specialty: Job Shop
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

We went from nightmare to nightmare until we went with MIE Trak PRO!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.

Pros

Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!

Review Source
 
 

Dave from Metal Integrity LLC
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Metal Integrity Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The product fits our needs better than any I’ve seen and the Vendor does a good job of responding to our needs.

Cons

New builds often cause unforeseen problems. Some smaller “nuisance” issues have not be fixed for several build generations.

Review Source
 
 

Travis from West Coast Fab Inc.
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Growing our Business with MIE Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Software offers so many amazing features we can’t apply all of them to our system.

Pros

Whether it is IT support, sales, our customer service, the Mie solutions team is always prompt and professional about helping us grow as a company.

Review Source
 
 

Rob from Standard Change-Makers, Inc.
Specialty: Other Industry
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

AWESOME system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

MIE Solutions has been absolutely awesome with regards to Support and Development. If we have a question about the system we typically receive a phone call Within a few hours of submitting the ticket. MIE Solutions has definitely gone above and beyond to satisfy our needs and have been extremely patient with all of our questions and training needs. MIE Solutions is the epitome of making sure the customer’s needs are met.

Cons

We love MIE Trak Pro and everyone that we have interacted with, however if I had to list a dislike, it would be that their Support team is all based in California and the time difference can cause a delay in hearing back regarding Support issues/fixes, etc.

Review Source
 
 

David from Prismier
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

MIE Trak Review from a Sheet Metal Fabricator

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The support has been great! Our ability to customize the software to fit our business needs is one of the great features of the software.

Cons

The interface can be a bit clunky at times and does not have the nice GUI that you would see in a Microsoft or Quickbooks product.

Review Source
 
 

Mary from Crawford Mfg. Co.
Specialty: Other Industry
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great value with many options and features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great value, I spent a lot of time researching the various options out there, and this still is the best value product I've found.

Pros

Great integration between various modules; transitioning from quote to sales order to work order to invoicing is very smooth. Customer support is great, usually same day - at least within 24 hours. If a change in the system can help you use the system more efficiently, they will consider it for the next update and try to make it happen. You can pick and choose which modules you use and it integrates well with Quickbooks.

Cons

It is somewhat difficult to train team members, especially those who aren't as experienced with computers and databases. Some features don't work as well if you have higher volume production runs, and if your materials are slit coil material or wire, but this can be worked around.

 
 

David from Phoenix Metalcraft, Inc.
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

been very helpful in managing our shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend it

Pros

Easy to use, keeps track of everything, Great for managing all the items we need to make product, materials, hardware

 
 

Denise from Howard Precision- HPMP
Specialty: Job Shop
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great product at a great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We looked at a lock of products before choosing Mie Trak Pro. All the products are very similar, but Mie Trak was a much better cost. The support is great. They go above and beyond for their customers.

Pros

Easy to keep track of projects and costs. We looked at a lot of products before choosing Mie Trak Pro. All the products are very similar, but Mie Trak was a much better price. Great customer service. They go above and beyond for their customers.

Cons

The system requires you to both: Save and Paste. This seems redundant. Sometimes the program is a little slow.

 
 

Kurt from Prismier
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

MIE Trak Review: Prismier

Ease-of-use

Functionality

Product Quality

Customer Support

-

Pros

1)Your team's commitment to providing the tools and support necessary for our successful implementation, Mie Trak has an excellent support team in place. 2) For our use in manufacturing the Automatic and coherent workflow from one department/function to another, ensures a smooth transition and quicker completion of processes. This also ensures that all the inter-departmental activities are properly tracked.

Cons

"Myself : Creating custom Forms and Reports, difficulty finding the appropriate fields for data needed -- Field name in database is sometime different the field title that shows in module which can be tricky trying to find. Note: There are a couple of Modules we are not using:
a. Invoices: ( we use QuickBooks)
b. Quality Control: ( we have purchased -Unit-Point - integrated with MieTrak - our Quality Director can answer specifics regarding this if needed.
c. CRM ( we have purchased our CRM Sales pipeline - which is integrated into outlook)

 
 

Michael from Deltronics
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Detronic Industries Review of MIE Trak from MIE Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

10+ Daily users for over 20 years. The product has numerous modules that cross reference data. Reports can be customized. Scheduling module needs a major overhaul.

Pros

Product has numerous modules that cross reference data. Reports can be customized.

Cons

Scheduling module needs major overhaul.

Advice to Others

Check the relevance of the data produced, and the ease of use for the variety of user needs.

 
 

Angela from Sunrise Machine Tool
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

MIE Trak is the software to use!

Ease-of-use

Functionality

Product Quality

Customer Support

We have used MIE trak for quite a few years and it has help put things in place from the start of an order to shipping out the door.

Pros

Easy to use and helpful staff. Tracks all inventory inside and outside of the business, which has been huge for us.

Cons

Accounting feature was not where we needed it to be at the time when we started, and would like if some features loaded faster to save time.

Advice to Others

Be open minded to what you need and what they offer.

 
 

Ben from Atlas Tool and Die Works Inc
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great Support and Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

I implemented this software for the company that I work for and I couldn't have asked for a better support team. Every question get answered quickly and politely. They are open to any and all suggestions and willing to change what they can to make it more user-friendly for everyone that uses it.

Pros

The best part about having this product is the support that comes with it. We get our questions answered quickly.

Cons

There are still a few bugs within the system which should get ironed out.

Advice to Others

This is the only only MRP ERP software that I have used so I can't draw comparisons.

 
 

Jackie from Renewtech
Specialty: Other Industry
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Reduce Paperwork

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Manufacturing Software that tracks our WO and DOM with Time Clock Module. Very User-Friendly.

Pros

Integrated modules that work together.

Cons

Accounting integrated with Inventory.

Advice to Others

Use the QB integration feature with your accounting.

 
 

Bob from Mak Metals
Specialty: Job Shop
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

MIE Trak Review: MAK Metals/ MAK Grills

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using MIE solutions for 10 years now, it has played a major part in our growth from 3 people to 50.

Pros

The product is so flexible collecting all the different data to make better decisions and the support is fantastic at making reports fit our specific needs.

Cons

It is not a cheap program.

Advice to Others

The software was made for businesses just like ours and fits like a glove. Just make sure it suits your specific needs. Honestly probably the best investment decision we made growing our business.

 
 

Liz from Hagen MFG
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great Software Amazing Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using MIE Track for the entire life of our small business. The software has integrated perfectly with our business and is very easy to learn and user-friendly. Anytime I have a question, the folks at MIE Solutions are available and eager to help, usually immediately, but if for any reason they can't get to me right away, they ALWAYS respond in a very timely fashion.

Pros

I love the immediacy of the help when I need it. We love that all aspects of our business integrate so well in one place; from accounting to production, to shipping and invoicing.

 
 

Todd from Advanced Fabrication Technology Inc
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

MIE Trak

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

AFT has had a good experience with Mie Trak. Albeit we are using a down rev. version & hope to upgrade in the next calendar year.

Pros

Custom Alerts - ease of use

Cons

Down revision “custom”reporting is challenging

Advice to Others

I have prior experience with Job Boss for 15 years…I much prefer MIE Trak!

 
 
 
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Showing 1-20 of 22

Steve from Cheshire Specialist Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

MIE ERP software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used MIE for many years and have recommended the software to other companies.

Pros

The total control over our business. It answers all the questions needed to be in control.

Cons

Not checking for any issues when updating the software.

Review Source: Capterra
 

Simon from Kiyokuni Europe Limited
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

MIETrak Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very happy with the system. Support is excellent and the support staff very knowledgeable and responsive in UK

Pros

Easy to use. All the data in one place. Reporting via SQL a big plus. Decisions can be made quickly as data is live

Cons

Changes / suggestions are encouraged but can take some time to be released

Review Source: Capterra
 


October 2018

October 2018

Mietrak Pro Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

This software is very reliable and capable of generating many reports to help us with daily tasks and decisions. Most importantly the support we receive from the team at MIE is excellent.

Cons

There is nothing I dislike about Mietrak, however, it's only as good as the info you put in, so everyone has to be on board.

Review Source: Capterra
 

Carl from Salesmade Fabrications
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

It improves your business from day!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From the built in CRM through to the invoice module everything is in one place and easy to find. If you're looking to obtain any quality procedures this is essential.

Pros

I looked at a fair few ERP's before settling on MIE Trak, and what impressed me the most was just how little tweaking it required to be suitable for my business. Some rivals will charge you the purchase cost many times over just to get it fit for purpose!

Cons

Like all ERP's it's only as good at what you put in!

Review Source: Capterra
 

David from Advanced Engineering Techniques Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

MIE Trak Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Although we are still in a relatively infant stage of our MIE Trak Pro journey, we are already reaping the benefits of having a flexible, user friendly ERP system. We have a clear vision of where we want to be in terms of MRP and works order management and we have every confidence that MIE Trak Pro and its excellent support team will help us to achieve those goals.

Pros

High levels of flexibility.
Excellent support.

Cons

Occasionally bugs aren't picked up prior to updating to new build.

Review Source: Capterra
 

Keith from KSO Metalfab
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Simplicity .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to have everyone at our company working from one system.

Pros

The ability to gather so much information from this software is just remarkable. What took hours before now takes seconds. Without this software we would be just guessing when it comes to scheduling and all other functions to run our business. There is no more guessing and our customers get the true answers based on facts .

Cons

There is not much we like least about the software. Me personally I would like to be able really understand how to make my own quick views without always asking your team for help.

Review Source: Capterra
 

John from Equipment and Supply
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Changing software is never fun but these guys were great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We consolidated from using three separate software systems to using one that performs all those functions and more.

Pros

It is an all in one software, you can use what you want and use other features later as your ready. It is very capable. The software is very intuitive, things are where you would expect them to be.

Cons

We often quote long lists of parts and quoting many items at one time can be very time consuming.

Review Source: Capterra
 

Usman from Qualified Metal Fabricators
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Very informative.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use. User friendly. Going from screen to screen is very easy and understandable. No question alot easier and practical.

Cons

Slight lag between screens. Icons can better be described. Also, pop screens that prompt you or remind you of an open order. or P.O. could be helpful.

Review Source: Capterra
 

Amy from Upside Innovations

June 2018

June 2018

We have had a very good implementation with MIE Trak.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software will allow our company to grow more seamlessly.

Pros

The best thing about the software is that the screens and tables display a lot of data that you can configure to best meet your needs. The customer service is also very good with quick turnaround times.

Cons

As for room for improvement, I wish the implementation process was a little more robust and consistent. We worked with several different people within the organization, but it meant that we had to start from scratch each time and explain our internal processes several times.

Review Source: Capterra
 

Tish from Upside Innovations, LLC

June 2018

June 2018

I mainly use the Sales Order Module, Item Maintenance, Party Maintenance and really like it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Complete automation for our business.

Pros

I really like the search features in all of the tabs. I like that you can have multiple tabs open at one time. I like the very easy to read fonts.

Cons

That the Sales Order Screen does not have invoicing accounting information. That you cannot copy shipping addresses between customers.

Review Source: Capterra
 

Predrag from QMF

June 2018

June 2018

Flexible, efficient time saver.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Logical flow of work done efficiently saves us lots of time. Features are well thought out and regularly updated and improved.

Cons

Help file for those rare cases that help is needed could be more expanded in detail. Over all it is an impressive program.

Review Source: Capterra
 

travis from west coast fab inc
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

The software has allowed us to grow our business and meet the demands of our customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Increased sales, true understanding of part cost, and most importantly, TRACK-ABILITY!

Pros

Mie Trak pro has worked with us to better understand what is going on in our shop and allowed us to accurately know where to improve.

Cons

There is so many features it makes us feel we need more work in order to use them all. There could be an ai assistant that will do your job but then again thats what they pay me for.

Review Source: Capterra
 

Brian from Ecodynamics, INC
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

User Friendly Sofware and great customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

allowed us to switch over from a cumbersome system with little to no support from the vendor with little to no downtime and a short learning curve. Enjoy the quick responses from the entire team at Mie Solutions

Pros

User Friendly by being easy to learn and move around in orders. Inventory can be adjusted at invoice creation allowing us to quickly fix inventory count issues

Cons

Mostly me just learning the ins and outs, so far no real issues not handled by customer service. We have had some issues with the format of some of the documents but support at MIe Trak has quickly addressed

Review Source: Capterra
 


June 2018

June 2018

Good Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, intuitive. Very much geared towards sheet metal manufacturing. easy look up capabilities.

Cons

We are on a down rev. version...therefore have not yet realized the benefits of the new versions. Custom reports can be challenging.

Review Source: Capterra
 

Elizabeth from Hagen Manufacturing, Inc.

June 2018

June 2018

great program. does all we need and so much more!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer service is AMAZING. they're all willing and able to work with me to fix any problems that come about and are great at taking input from me as to things that may be helpful!

Cons

There is really nothing that bothers me about this software! Any problems i have, are quickly resolved by the stellar customer service team!

Review Source: Capterra
 


June 2018

June 2018

Decent software, needs some trimming.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Making POs and creating WOs.

Pros

It's extensive and covers most of what you'd need to do in an ERP system. Customer support is readily available.

Cons

Not intuitive, takes a long time to learn, too busy, slow. Although customer support is available my experiences have been mixed, the techs are too fast on their end and assume you know everything they're doing and talking about, didn't end up helping me.

Review Source: Capterra

  Response: MIE Solutions, MIE Solutions

Date: June 2018

June 2018

 

Hello,

We're sorry you were unable to get the support you needed to use MIE Trak to the best of it's ability. We would love to set up some individualized training or support time with your team to get you all the tools you need. Please give us a call any time at 714-786-6230 x2 or at reviews@mie-solutions.com so we could get that set up for you. Thank you for being our customer!

 

Dawn from D & B Precision Products

June 2018

June 2018

Easy to use, everyone is always helpful when we have questions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There is multiple ways to look up to find information on customers, work orders, and Purchase Orders.

Cons

When we link a file to a work order or sales order, if you move a folder that you have linked to the system you can not open it.

Review Source: Capterra
 

Bruce from Metal Skills
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

It has proven to be a good ERP system that which gives all the information you need to run your bus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Greater visibility of what is going on in the business

Pros

menus are easy to follow
for its price gives you a very powerful system to run your business
Quick view reporting gives you access to data that the normal reports do not give
The general report writer is easy to use
easy to look into system to see where in the factory the goods are
Scheduling and capacity planing is easy to set up and maintain
works orders are detailed and easy to follow


Cons

General ledger is simple
rework for both externally discovered faults and internal is cumbersome and reporting needs improvement
need better control on new builds as some causes more issues

Review Source: Capterra
 

Bruce from Metal SKills Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Metal Skills Ltd Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using MIE PRO since September 2013, the added features since we have started has been great, when used properly the system gives us accurate information that allows our business to run very efficiently

Pros

well thought system for a job shop company

Cons

General ledger

Review Source: Capterra
 

Merrick from Fusion Industries Inc.

April 2017

April 2017

Mie Trak 3 year review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Mie Trak Pro for almost 3 years and it has been really useful for keeping track of all the information required to quote and process jobs. Mie Trak is a big program and I probably only use a portion of its full potential. Once trained on how to use the program I can make it work to suit our companies needs. My only complaint is the fact that its not super intuitive. Anytime I have a questions customer support is great and always quick with a response. I would recommend Mie Trak especially to production oriented shops.

Review Source: Capterra
 
 
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