About FollowMyHealth

FollowMyHealth is a cloud-based patient engagement tool. It caters to both patients and healthcare organizations. Primary features include email consultations, online appointments management, email reminders, EHR syncing and telemedicine.

It allows patients to access their medical information from a single access point. All patient-generated data flows directly back to the EHR to automatically populate medical records. It allows patients to submit requests and paperwork.

It allows patients to engage with the clinical workflow and follow compliant care plans. It enables care teams to influence lifestyle, behavior changes, send out alerts in case of noncompliance, manage readings/ results and deliver patient orders to their home.

It is compatibl...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

12 Reviews of FollowMyHealth

Average User Ratings

Overall

1.92 / 5 stars

Ease-of-use

2.0

Value for money

1.0

Customer support

1.5

Functionality

2.0

Ratings Snapshot

5 stars

(1)

1

4 stars

(2)

2

3 stars

(0)

0

2 stars

(1)

1

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

October 2018

Nicole from SDSM & Ortho Center, inC

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2018

Follow my health user!

Pros

I love using this software before and after seeing my doctors, they are quick to upload any labs or tests I have had done, and also so easy to request an appointment and then their office calls me to confirm!

Cons

I have not yet had a bad review with this software it has been user friendly and easy to navigate and get me what I want!

February 2018

Shae Lynn from ABC Pediatrics of Asheville

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Functionality

4.0

February 2018

Not the BEST program but it works

Pros

This program was what was reccommended to use ith Allscripts. Sending out invites is very easy for patients under age 18 as well as adults.

Cons

When they do an upgrade it does not save your prior practice information. You constantly have to go and uncheck things you do not want to be seen. For example we have had many probles with the patient scheduling their own appt so we stopped this. In the last update it rechecked the appointment scheduling option. you have to delete patients and resend occationally because EHR will not cross over.

August 2018

Christine from Long Grove Psych Associates

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Functionality

4.0

August 2018

Good software for basic Healthcare

This has saved a lot of time and frustrations for patients waiting on a phone call back!

Pros

I love the aspect of patients being able to email the providers instead of trying to get someone by phone. It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens. As a provider, it is nice to be able to email instead of trying to reach the patient by phone. Better time management.

Cons

Sometimes patients have a hard time logging in when needed. Not sure if that is a software issue or a person issue though.

May 2018

Don from Public Safety

Company Size: 1 employee

Industry: Medical Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

1.0

Functionality

2.0

May 2018

Great Idea but Poor Execution

Online tools can be really helpful and save time for both patients and healthcare providers but sadly this one doesn't cut it. Simplify the navigation and most importantly resolve the out-of-date/lack of data issue and this could be a great tool.

Pros

Potentially could be very useful communication tool between patients and health care providers bur seriously lacks functionality making it difficult to navigate.

Cons

There appears to be a fatal flaw on how data gets updated (or not). I manage records for several patients and really want to like this system but I find that the data is so out-of-date and lacking that it is useless (e.g. previous conditions that were resolved years ago still show as active).The disconnect could be with the providers failing to send updated records but that probably speaks to the difficulty in using the system. It appears that the Chrome browser is not well supported but even in other browsers pop-up overlays frequently fail to load. The overall software design lacks intuitiveness and organization.

November 2018

Teri from St Joseph Health

Company Size: 5,001-10,000 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

November 2018

Website filled with errors

Pros

The thought. Since there are so many errors there is not much to like. I guess I could like the organization of the tabs. It makes the doctor think he or she is communicating with the patient.

Cons

The website only partially loaded so I didn't have all the tabs available. When I contacted customer service. the agent was condescending and angry. She blamed me and accused me of not being on the correct website. I told her there was a new record added but I didn't see where it was flagged. She told me I had to search all 350+ documents and find it myself. Are you kidding me?! I've told my doctor I'm not using this website, it's worthless and the cs is terrible.