I Love BreezyNotes

BreezyNotes is a relatively simple platform for an EHR. I've found it to work very well for my practice, which has grown from 4-10 during my time with them. They've responded to all my questions quickly and effectively and made changes that have made it work better from my perspective. It gets the job done with very little fuss, and it keeps getting better.

Pros

BN's strength is in their customer service and responsiveness. When I've asked for a feature to be modified or adjusted, they have made it happen immediately if possible, put it in their queue for the next update, or talked me through how to work around it. They respond almost immediately to questions and are eager to fix any issues that come up. The EHR is super easy to use--my clinicians love it. We finish our notes in minutes, and billing is done instantaneously. It's at a very reasonable price point, and they are always improving.

Cons

They don't yet have a client portal, but it's coming VERY soon (I believe it's in Beta testing right now). It also doesn't yet have a really nice "clinic view" format for a practice with many clinicians.

Great product, attentive customer service

I have been using BreezyNotes since August 2016 and soon after also signed up for their billing service. I honestly wish I had signed up sooner! The EHR is easy to use. It is a friendly platform for therapists, and the billing service makes it even more straightforward. In 5 minutes I can write a note, sign and submit it for billing. The customer service is attentive, responsive and simply the best I have ever experienced. They added a feature I had asked for (adding fields for names other than legal name and for pronouns) and they were not only helpful, they got it done within a half hour. I always feel like I am dealing with people, rather than a large company, and that they care about my practice. They are always patient with my questions and have gone above and beyond while I transitioned from a larger system to private practice. I simply cannot recommend them highly enough. I love using BreezyNotes!

Pros

Customer service. Therapist friendly interface.

Cons

I am looking forward to accessing to a client portal option (I know they are working on one!)

BreezyNotes EHR

Just beginning to use this EHR System. It is a fairly easy system for Progress Notes and Calendar, but the Patient Portal and Patient Reminder options are not functional and remain in the IT development phase. Entering information is only somewhat integrated, and much has to be entered manually versus automatically generated. Billing is a bit complicated, especially in terms of set-up and follow-through. Customer support is very good and often personally answered by the owner. System does not automatically back-up data, as it is entered and/or written. If document is not periodically and manually saved, you run the risk of being automatically logged-out of the system and losing all of your document writing. :-(

Pros

Billing Service is a nice feature; again a little cumbersome and not very intuitive or integrated. Somewhat difficult to learn and implement on the provider side.

Cons

Not very easy to learn, does not back-up data, no options for transcribing notes or verbally entering data, no patient reminder - not fully set-up, patient portal is not functional for use yet, system is not auto - integrated so much material and entering has to be done manually, versus auto generated. Treatment Plan does not have pre-populated choices, and evidence based goals and strategies have to be completely written by therapist without any optional selections, or pre-populated fields/choices.

Preferred over Procentive

Pros

User friendly, great customer service, and save, sign and submit to insurance with one click. Options to print invoices and contractor pay reports.

Cons

Cannot have clients esign and does not have custom forms. Waiting for the client portal to become active.

User of BreezyNotes

Streamlines my practice!

Pros

Easy to use, quickly do documentation of client sessions, excellent and responsive customer service!

Cons

At this point I do not have any negative comments to share about breezy notes as everything has been positive!