Real-Time Patient Flows
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000About CareCloud
CareCloud Charts is an integrated electronic health recording (EHR) solution offering collective benefits of EMR, practice management and medical billing services. The solution helps physicians to streamline clinical operations and ensure paperless workflow.
CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers prebuilt templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement.
CareCloud's patient portal allows physicians to engage with thei...
97 Reviews of CareCloud
Average User Ratings
Overall
3.67 / 5 stars
Ease-of-use
4.0
Value for money
3.5
Customer support
3.5
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
April 2016
John
Verified Reviewer
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
April 2016
Caring With The Cloud
Care Cloud is an innovative EMR system that allows or practice, Westford Dermatology, to shorten our revenue cycle and maximize the financial growth of our practice without any of the paperwork.
Pros
This is a cloud based platform that is very easy to use, and the communication between the vendor and the client is great! They are very responsive and help alert us to problems before we even realize problems exist.
Cons
None at this time. I believe I am a hard client to please. I am also very price sensitive and Care Cloud continues to surpass my expectations, especially for the cost.
November 2019
sheila from Bay Urology Services
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Practice Management System Partnership
We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1. We never thought to try another system all these years.
Pros
it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ...
Cons
maybe Charts and some of the analytics are not what I would like
Reasons for Choosing CareCloud
CareCloud was Web based and the use was much more user friendly and the cost was the best factor
Reasons for Switching to CareCloud
We wanted to do our own billing in house and the previous company was total billing package
May 2019
Rebecca from Quantum Practice Management
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
May 2019
Reimbursement Specialist
At the end of the day...money is where it matters. Clean claims, timely submissions, prompt EDI tools and ability to communicate regarding outstanding A/R, CareCloud out of several software billing systems I have used throughout my 25 years has been hands down the most technically enhanced out there. We promote CareCloud to all our clients as we see them at the times of doors opening and or at a critical time in their practice where upgrading their software to keep current, current and close out older software that was hurting A/R rather than helping. A healthy A/R promotes growth in a practice and we have seen and assisted growing practices with excellent tools like CareCloud. Thank you
Pros
I work primarily in the collections module. Within my line of work I deal with all of the other modules to complete my investigation on a denial or no response claim. I enjoy the reporting analytics module to quickly determine a trending issue among our providers within date ranges and the sorting features are endless.
Cons
The hold feature on patient balances. The collection piece on patient collections are outdated. I can run a report, individually go in and place an account on hold but I cannot collectively take statements off hold. I would like patient collections to be updated.
August 2020
Alex from Avenues of Counseling & Mediation
Company Size: 11-50 employees
Industry: Mental Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
August 2020
Overall great for group practice in mental health
Pros
Ease of use and how much can be easily tailored to your own preferences! Especially like the app where I feel I can always have access to information I need.
Cons
Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.
April 2018
Michael from Thriveworks
Company Size: 51-200 employees
Industry: Mental Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
2.0
Customer support
5.0
Functionality
5.0
April 2018
Great Analytics
Carecloud Charts is a good product. Consider the options and see if it's right for you.
Pros
Carecloud offers very good chart features, some of which are customizable. The reporting features are very robust. It saves you time, which saves you money.
Cons
All these features come at a cost. The system is a little pricey. Smaller practices may not be able to afford it.
