CentricityTM Software

3.83 / 5 (24)

About CentricityTM


Centricity PACS and PACS-IW with Universal Viewer puts clinical insight within reach to help care teams deliver patient results and manage practices. It is available in two technologies: a web-based and a zero footprint (ZFP) viewer.

Universal Viewer web helps optimize radiologist’s reading by providing a unified workspace with embedded visualization, productivity tools and breast imaging tools. It offers applications for MIP/MPR, PET-CT, vessel analysis, automated bone removal, integrated registration and oncology quantification. The breast imaging application supports screening and diagnostic workflows, multimodality image display and the ability to read tomosynthesis. It’s designed to work in a virtual environment to help organizations optimize the use of their current data center space.

Universal Viewer ZFP provides clinicians enterprise-wide and community-wide access to images and reports from anywhere. It can be launched directly or from EMR, providing access DICOM and XDS content for radiology, cardiology and other data when that data is stored in Centricity Clinical Archive solution. Centricity Clinical Archive solution includes the following product components: Centricity Enterprise Archive, Universal Viewer ZFP, Caradigm™ eHIE, Centricity Clinical Gateway, NextGate MatchMetrix EMPI, and PACSGEAR PacsSCAN™.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

24 Reviews of CentricityTM

Average User Ratings

Overall

3.83 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(6)

4 stars

(11)

3 stars

(5)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 24 reviews

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July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

July 2018

EMR with tons of customization.

The EMR is highly customizable with 3rd party applications and custom forms. There are often lots of minor bugs that eventually get fixed but not quickly.

Pros

The Centricity software is really a good product but it can be frustrating at times. There are often lots of bugs with each release. This probably happens because this EMR can be customized with lots of 3rd party forms and applications and GE most likely does very little testing. We are a Citrix environment and there is sometimes significant lag through both the fat client and the citrix thin client. Support can at times be sketchy but since it has recently been sold I hope that the product and the support are both improved

Cons

Software can be very buggy and can often run slowly for end users. This is also not a cheap software and is much more beneficial in a larger practice, it's cost prohibitive for smaller clinics.

February 2019

Carrie from Medical Center Navicent Health

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

1.0

Functionality

1.0

February 2019

Centricity is my least favorite eMR for medical practices.

Pros

I am an end user of Centricity and find it quite cumbersome for what I use it for. I hope it is more useful for the people doing the billing etc with it.

Cons

My biggest complaint is printing. I use this remotely, and the program cannot send things directly to my printer, I have to fax it to myself, with a ridiculous number of steps I have to take to make this happen. Sometimes the fax is very slow to arrive. I also use eClinicalWorks remotely, and can print with one click right to my printer! You also can't print anything that is an attachment. You can laboriously copy and paste things as a picture, which is burdensome and it never is crisp and clear.

October 2018

Jen from EGRMC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

3.0

October 2018

Centricity fetal monitoring

Overall I enjoyed centricity because of its ears and clear fetal monitoring tracings and ability to charge directly on the tracing.

Pros

My favorite thing about centricity is that it is quite basic and easy to use and easy to teach to others

Cons

Apparently it is not User-friendly for networking… Our facility bought a secondary program called Cerner because we wanted the hospital to be able to communicate throughout, not just in the women’s pavilion. So ultimately we have to double chart.

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

January 2019

Centricity EMR product review

Pros

fairly simple layout when you get to the patient's information. not a lot of extra buttons that might confuse people. it only took a couple days before I felt comfortabel using the software. The Quick Text function helps with charting so you can type in your own smart sets to make charting quicker.

Cons

limited capability for in-depth information. for example, there is no section to put a patient's updated lab values. rather, it has to be written as a document and you have to scroll through the list of available documents to find the labs.

November 2017

Pat from Women for Wonen Obgyn

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

November 2017

Cadillac of EMR Softwares. Completely customizable. User friendly, up to date in all CMS Regulations

Made all MU Levels. Easy to train new employees, tracks & interfaces with many other helpful products.

Pros

Customization capabilities, ease of usage, customer support through Var Virtual Officeware is top notch, up to date on All regulations. High end nedical software

Cons

Not really anything it can pretty much be customized to your liking. It is costly, but you get what you pay for.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

March 2019

Centricity EMR

Pros

It is relatively intuitive to use for the most part. I had never used this particular EMR prior to working at my current practice and didn't have much issue getting the hang of it.

Cons

There is not an option to add "smart phrases."
Customer support usually was not able to help resolve issues that came up.

January 2018

Eric from Hughston Clinic

Company Size: 501-1,000 employees

Review Source


Ease-of-use

3.0

Functionality

4.0

January 2018

Great for viewing and searching for medical images.

Overall this is a great program which has been used for many years at an orthopaedic clinic.

Pros

Easy to find and organize medical images. Great and reliable customer service. Quick and easy to learn.

Cons

This program allows for importing images from a disc but not all disc seem to be compatible with this feature.

February 2018

Shiv from Abbott

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

very intuitive and easy to use software for physician practice

Pros

This is an easy to use software for staff and also has the feature to add on what we want to b be successful to use this product.

Cons

needs experienced staff to maintain forms and work with bugs. It also takes too many clicks to get to where one wants to go.

October 2018

Linda from Stric

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

Centricity Review

Pros

I use this software daily and it is easy to use and navigate through.

Cons

Though it is organized fairly well, I think they should update their tabs and color schemes.

October 2015

Steve from The Orthopaedic Spine Center, P.A.


Ease-of-use

1.5

Functionality

1.0

October 2015

Review of GE Centricity Universal Viewer 6.0

Pros

I can see images. Radiologists seem to like it......

Cons

A new embedded "feature" in the Universal Viewer makes it impossible to unselect the initial study selected in the study list. Once in the patient folder you can't unselect this study so all subsequent studies need to be compared to this. Apparently this was done so that dictating radiologists won't get confused and dictate on the wrong study. Unfortunately this makes it very cumbersome for practicing physicians - like orthopaedic surgeons - who need to look at xrays, MRIs and CT scans when someone visits the office. This makes the viewing format/page layout very cumbersome and user unfriendly especially if that person does not have a viewing station with multiple display screens.
Also, there is no way to print the report to file (in, say, PDF format) so that you can import it into your EHR system. The printed report does not have the patient's name/ID info on it - just the interpretation. Other systems like Intelliviewer let you do this.
Lastly, unless you get IT support to help you contstanly need to have some sort of "MIV." file downloaded. PITA

May 2018

Tracy from Hammer and Forge Chiropractic

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2018

We used Centricity for our EHR software.

Pros

It is very detailed and thorough. You can do a lot with it and it is very versatile. We were able to manage multiple patients at once with it as well.

Cons

It took me a long time to figure out how to use all the features. It can be a bit complicated to start out with. It is also more on the pricey side for software and is probably better suited for large businesses/clinics.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support