About ChiroFusion

ChiroFusion is a cloud-based electronic health record (EHR) solution designed for chiropractors to manage key clinical activities such as scheduling, reporting and billing.

ChiroFusion offers integrated practice management features that allow practitioners to schedule and manage patient appointments, send appointment reminders to both doctors and patients, create reports and bill patients for medical services. Appointments can be booked, confirmed, rescheduled or canceled via an email or text message, allowing clinics to track daily bookings, no-shows and cancellations.

ChiroFusion allows clinics to create SOAP compliant notes, submit claims to insurance companies and process payments electronically. Medical documents and clinical records are automati...


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Supported Operating System(s):

Web browser (OS agnostic)

416 Reviews of ChiroFusion

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(311)

311

4 stars

(95)

95

3 stars

(10)

10

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 416 results

April 2019

Daniel from Ocean City Chiropractic Clinic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

ChiroFusion has been the best decision our practice ever made!

Working with ChiroFusion has been a positive experience overall. The software has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice. Overall, the system has been a great fit for us. The price point, with the clearinghouse integrated, is unbeatable. This solution has been long overdue for chiropractors - thank you!!!

Pros

First off, I can't thank the folks at ChiroFusion enough for understanding how to make a simple, affordable and user friendly EHR. Ive used numerous systems in the past and will say this software is in a league of its own. The software is web-based and can run on any platform including Windows and Mac. This flexibility is important for us as we use a mix of Mac and PCs in the office and work remotely from home at times. The workflow is intuitive and extremely easy to navigate for everyone in the office. We were up and running within a week with zero setup required on our end. The online scheduling feature with integrated intake forms has been a game changer for us. Our patients can schedule appointments with our office 24/7 from their mobile device and all paperwork can be completed online before the appointment. The reporting component produces detailed notes in under a minute that are clear and professional in appearance. The integrated clearinghouse also saves time and money. Claims can be uploaded to Office Ally at the end of the day with one click and claim status reports are provided within a few minutes. Our previous software required us to export our claim files from the system, then upload them to a clearinghouse that was charging us close to $120/month to submit claims. The last thing I want to mention is support. ChiroFusion's support team is always available and quick to get back to us whenever we have a question.

Cons

I'm truly happy and cant really think of any cons at this time. The staff are always responsive to our requests for improvements and welcome our feedback. It would be great at some point in the future to include electronic eligibility verification in the insurance component of the software.

Response from ChiroFusion

Replied April 2019

Daniel, you have broken the internet with this review! WE LOVE YOU! We can't explain how much clients like yourself make us truly love what we do!!! THANK YOU, THANK YOU, THANK YOU! Did we mention how much you rock? Just sayin... :)

November 2019

Terry from Calmare

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2019

Nice EHR

The company seems pretty helpful and are better than most ehr companys when it comes to training and ease of use.

Pros

The notes are really easy and thats why I bought it and why we use it.

Cons

We havent used the billing side and I would like to if it had good tracking but frankly Ive never even looked at it because I have a billing company.

January 2020

Kristen from Unity Chiropractic

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Unity Chiropractic Review

Our overall experience with chirofusion has been phenomenal! Our agent was [SENSITIVE CONTENT HIDDEN]. He was with us every step of the way when we signed up. He was able to answer all of our questions immediately and got us set up with the team that can answer questions if we cant find it in the help tab. Everyone is always extremely nice!

Pros

Its very easy to navigate. When we signed on with chirofusion we were opening! We didnt have time to learn a software but I was able to quickly pick up on it. It stores ALOT of information about patients, the setup alone is probably my favorite. Ive used many chiro softwares and this one has, by far, been my most favorite. Its very organized.

Cons

The only thing I would change, and this is me comparing to other softwares Ive used, is the check in and check out process. I believe when we check someone in, it should throw their name into a separate column and when we check them out, itll disappear from that column. It helps us to know who all is still in the office. I see the abbreviations but its so hard to get use to those.

October 2019

Chris from Advanced Spine Rehab Center

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

One of the top Chiropractic Softwares out there

This software was easy to launch and start using right away. It makes a decent note for insurance when needed. Stays up to date with no downloads required on my end since it is web-based.

Pros

I like that ChiroFusion is web-based. That way I don't have to maintain a server. In my last software, our computer working as the server crashed, and we were without an EHR for the day and lost data because of the frequency of backup. I can even log into ChiroFusion at a screening and look at my schedule and book appointments live. I like the option of text and email reminders, and the option for online scheduling for patients. The macros work pretty well. Billing is straightforward and easy to use. New update coming soon to make it even better.

Cons

Scheduling a new patient needs info and can take a few minutes. If a patient has been to another office with chirofusion, they can't use the same email address. A little sluggish at times waiting for billing reports.

January 2018

Dean from Wilmington Chiropractic

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2018

Needs more refining, very inconsistent. Keep in mind, most of these reviews are new users.

Pros

Billing is integrated which saves a ton of money compared to other programs. Visually appealing. Built for chiropractors.

Cons

Quite a few here: * The schedule is very clunky feeling. Not the easiest to see what your week looks like. Doesn't allow for blocks for out of office etc. without making a fake patient which makes it more difficult to track stats. Adding a patient is also clunky. If a new patient calls, you go to the schedule, find a spot, add the new patient info, then it takes you to their file instead of the calendar where you then have to add the patient onto the time slot you originally clicked. * If you are not a subluxation based doc, you have to deal with the fact that it is all over the chart. I would prefer the ability to put "restrictions" or "Segmental dysfunction" or anything alse. * The chart flow is VERY inconsistent. Some pages require that you click save, others don't. When changing tabs, the program could easily auto save but it doesn't. * Requires constant maintenance to chrome just so it doesn't lose data from click to click. * Statements are a bit of a pain. It only allows you to print batches of 10 patients at a time. If you have a couple hundred patients, It would take a VERY long time. * Definitely takes more than 30 seconds per note.

Response from ChiroFusion

Replied January 2018

Hi Dean, Thank you for taking the time to provide us with your feedback. A quality experience for all of our clients is of utmost importance to us. The initial training we offer helps ensure a quick & easy acclimation to CF and most users are up and running in just a couple of weeks. We do see that you did not take advantage of the full training experience we offer & some of the challenges you are experiencing are simply attributed to a lack of understanding for the workflow of our system. Maintaining your browser updates is highly recommended for the security of any web browsing experience. Chrome is great because updates take just seconds. We are always open to feedback from our clients & do our best to incorporate a lot of what we receive into future updates. We strive to meet the needs for all styles of practice & providers that use our software. Thanks again Doc!