About DrCloud EMR

DrCloudEHR is suitable for midsize and large behavioral health, human services and integrated delivery systems.

DrCloudEHR is meaningful-use (Stage-2) certified and 508 compliant, and it displays information as needed for intake, scheduling, bed management, assessments, notes, care plans, e-prescribing, EMAR, billing and AR, outcomes and more. The Golden Thread tools provide reminders and alerts with standard tools and user defined forms, workflows and reports.

The Consumer Portal allows for bidirectional communication including pre-admit documentation, chart reviews, signing releases and consents, requesting appointments and processing credit card payments. The Integrated Telehealth feature emulates arms-length services with video conferencing. The s...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

12 Reviews of DrCloud EMR

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

May 2018

Maris from Solutions

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2018

One of the Better EHR I've used

Pros

System is comprehensive and almost fully customizable. Customer service, although outsourced, is attentive and typically responds within the hour. Since they are based in the West Coast, it permits for late night calling for East Coast customers.

Cons

System is not always intuitive. Pattern of new updates being made on Sundays without making making the customer aware of changes.

January 2013

Deborah from Deborah Rue, MS LMFT

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2013

For practitioners who are nervous about choosing an EMR product, I encourage you to consider DrCloudEMR. As one who does not enjoy the business side of practice, I needed a user-friendly EMR product that is efficient and easy to use. I also needed a product that is useful for mental health services. DrCloudEMR has exceeded my expectations and has met these needs. Now that DrCloudEMR is set up, the electronic submission of claims is quick and painless. The system has tools, such as the Claim Manager, that help me track claims easily. I also appreciate that I can individualize the Fee Sheet to fit my practice’s needs; it is very helpful that I have been able to set up a short list inside the Fee Sheet section of the Billing section. The customer service from DrCloudEMR is excellent. My questions are answered quickly and the service representatives take time to make sure my needs have been met. They are kind, respectful and very helpful. I would highly recommend this product to counselors who want a user-friendly product and great customer service.

July 2015

Cathy from Sirius Medical Billing, LLC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

July 2015

Dr.Cloud EHR system is good, easy to use.

Where Dr. Cloud lacks in overall components, they make up in customer service and attentiveness. I like the use of permissions and completions that the provider can set to be sure staff are completing notes prior to billing. The billing and accounting side of Dr. Cloud is adequate and I am happy they are working hard to improve these aspects. I use several different EHR/billing software programs in my office, they all have limitations. Dr.Cloud is the most responsive to updating, changing and improving their software per provider request, rather than some specific update.

January 2013

Mindy from Community Allied Behavioral Health

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

January 2013

We recently bought the EMR from DrCloud and have been very pleased with the program and the response that we have gotten from them around changes that we needed to be in compliant with our certifications. We are a small Chemical Dependency Agency, 3 clinicians, and we needed something that was affordable and efficient. The people that work at DrCloud are patient and willing to see it from your perspective and help you with your own personal processess. The staff at DrCloud worked with us to make sure that it worked with Washington State Laws and they helped with the implementation of them in the system. They have a great product and understand that our industry is not always "One Size Fits All". We are very happy with our decision to purchase this EMR and would recommend it to any small business. This is a web based product and is very user friendly. You don't have to drill down to find the things that you need to work with the patient. It allows you to customize to each individual facility.

September 2012

Michael from BestCare Treatment Services

Time Used: Free Trial


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

September 2012

I am the medical director of a large drug and alcohol treatment center in Oregon. We made the decision to go electronic two years ago and realized there were very few products that met our specific needs(medical, mental health ,multiple state forms, ect). We were approached by Dr Cloud EMR to develop a product specific to our needs. They responded with a wonderful product that is easy to use and meets all HIPPA and federal confidentiality rules. It is fully certified, so we were able to get stimulus money to help with development and implementation. I have a mixed staff, all who found implementation and use easy. I have worked with several EMR systems in the past and find this product very user friendly. Customer support and training has been top notch. Dr Cloud EMR has made it possible for me to manage a large population of clients in different treatment facilities with ease. I would not hesitate to recommend this product to anyone looking for a quality EMR product.