Call Center feature
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About Aura
Aura is a cloud-based medical recording solution that helps the organizations to manage admissions, financial and operational activities. It is suitable for all sizes of businesses in the healthcare industry.
It features revenue cycle management, behavioral tracking, real-time information sharing and more.The dashboard provides access to information regarding medications, schedule of appointments, documentation of lab information, lab results and more.
The revenue cycle management feature helps in maintaining and tracking third-party financial agreements and multiple fund sources. It also helps in maintaining billing information along with the patient records and treatment plans. The EDI billing module helps to track and display the real-time status o...
4 Reviews of Aura
Overall rating
3.50 / 5 stars
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April 2017
John from CPI
Company Size: 51-200 employees
Industry: Mental Health Care
Time Used: Less than 2 years
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
April 2017
Amazing
I would recommend to anyone
Pros
For our partial care setting it works great. No Issues so far. All of our employees were easily onboarded.
Cons
Wish it integrated into other collateral programs like UA reports and case manager systems. Other than that it is great.
July 2016
Shalona from Cirque Lodge
Industry: Financial Services
Time Used: Less than 12 months
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2016
Insurance and billing specialist
Pros
This product is very inclusive with what it offers. I love that you can keep tract of clients and financial information on one system. I use this daily with tracking current and past patients.
Cons
I found this product hard to learn since there is so much that is offered with this. I wouldn't say it was bad just a lot of information.
June 2017
Christine from Seeking Wellness Counseling
Company Size: 1 employee
Industry: Mental Health Care
Time Used: Less than 12 months
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
June 2017
Look elsewhere, dated and clunky!
Revamp the entire system. The interface is clunky and outdated. Nothing is intuitive about it. Think about how the user is going to use it; start from there. It's nice if you can develop an interface that users rave about!
Pros
Nothing! It wants me to write a 100 characters; I repeat there is nothing I find positive about it!!
Cons
Horrible system! I've worked in hospitals with EMR's and have my own private practice and use an EHR that is much more user friendly. This is one of the worst systems I have ever, ever seen! No one liked it where I worked and everyone complained.
August 2018
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
August 2018
-from a tech newbiei
Pros
-fast charting possible -can book appointments easily -able to do billing in a few steps
Cons
-customer support was not as helpful as we needed it to be -it was not helpful if you were unsure of a billing code