About eVisit

eVisit is a cloud-based, HIPAA-compliant electronic medical records (EMR) and telemedicine management solution designed for small and midsize medical practices. It caters to urgent care, primary care, pediatrics, mental-health clinics, pain management, surgery, obstetrics and gynecology specialities. eVisit allows users to track patient loyalty and revenue.

Primary features include medical charting, data collection, billing, reimbursement management, patient scheduling and mobile consultation. Other features include patient self-scheduling, HD video, screenshare, ePrescription, credit-card processing, insurance information records and email campaigns. It offers integration with Athenahealth, Cerner, Allscripts, Epic, NextGen, Practice Fusion, GE Healthcare, M...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

40 Reviews of eVisit

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(23)

23

4 stars

(9)

9

3 stars

(2)

2

2 stars

(1)

1

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 40 results

May 2019

Dilushi from Ayurveda teaching hospital

Verified Reviewer

Company Size: 10,000+ employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Have a good connection with patients through eVisit

According to our busy life eVist is very valuable for both of us( patients and physicians) . Just a few steps I can be a part of consultation team.

Pros

As I am physician eVisit give great support for me. specially eVisit help me to connect my patients who are in far away. Andalso they can pay online. Customer support is in great stage and eVisit is user friendly. Another important thing is I can send e-prescriptions through eVisit.

Cons

Sometimes get poor connection and little bit expensive. Not anymore cons to tell.

January 2020

Ashley from MCW

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2020

Meet your patients where they're at - Great application to communicate with patients!

Our providers were hesitant at first when this program was going live; Not all functionality was clear from the representative that was on-site for the implementation; Since training we have a couple in-house SuperUsers that has discovered/created dot phrases & workflows to share with other providers to more efficiently utilize e-Visit; As stated earlier, since implementing eVisit our clinic has been able to increase the "touches" with our patient population because this has eliminated the barrier of transportation when visiting with your PCP (provider)

Pros

Since implementing eVisit in our clinic our providers have been able to communicate/"touch" more of their patients given the eVisit does not require a patient to physically come to the clinic for their visit. This has visited specific populations where transportation/availability was previously a barrier to receiving healthcare services. eVisit has mended the gap for these patient populations.

Cons

While this may seem far-reaching eVisit does not have translation built into the program. Including this feature/service would further increase the positive impact of utilizing eVisit in our clinic. (Increase patients that are able to use eVisit for their appointment)

Reasons for Choosing eVisit

N/A

September 2020

Tiffany from Telemed

Verified Reviewer

Company Size: 201-500 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

September 2020

A must!

I’m happy that my company chose to give this a try. It helps the office staff move quickly through a jam packed day. It allows patients to continue their work day without stopping by or going out of their way for such a simple visit. Highly recommend.

Pros

If you are in the medical field or industry then this application is a must have! It allows providers to focus much more of their time on the more important cases at hand. It allows escripts to be written without seeing the dr and taking up unnecessary appointment time. Very helpful to say the least.

Cons

Unfortunately, I think patients try to use this to their advantage and never come in the doctors office. A doctor/patient relationship is very important so it’s just not logical to never be seen. But when used properly this is app can be proven very effective.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

December 2018

Evisit has some really great things and some very negative things about it

Not enough room above. I also have asked for small things that would make my life easier, like including their email address in the chart note area with their name and phone - they won't do it. There is so much good about eVisit but some rigidity that doesn't make sense. I've fantasized about setting up a similar thing just for me with some programmer but I know it would be very expensive so for now, eVisit it is.

Pros

Being able to face time with patients far away, allowing them to pay online, allowing real time charting and use of pharmacies. The best part for me is the help from the support team. They are definitely limited in what they can do (we'll get to that later) but if they can do anything within their power to help me, they do. They are cheerful and willing and eager and just delightful, as a group. I've yet to meet one that I didn't like and appreciated greatly.

Cons

I see patients on evisit, mostly to consult about and order a confirmatory lab test. They pay me for the test and the lab bills me directly for all the tests I order once a month - this specialty lab will not bill patients directly. Most patients order the test and pay for it along with their consult at the time of our visit. But some people want some time to think about it (the test is expensive) or they don't have the money right then or room on their credit card. So they call back later and want to add the test. Some people get an indeterminate on their first test and need to restest three months later. But in order to do that, they have to set up another visit with me - a whole different visit! It usually lasts about 1 minute do we can do the charge but we still have to find a time that's agreeable, take the time of our days, etc. It's a huge hassle. And their rationale? There is a risk for fraud. Excuse me? Fraud? I am charging their credit card for heaven's sake, they would probably notice a $250 charge on their card and ask about it right? And it's also incredibly insulting that I would commit fraud with a patient (I get that it happens but not in this situation). It's just ridiculous but after years of me doing this with them, they still won't change it! They won't even allow a patient to call in to eVisit and ask for the charge to be made, even if they can identify themselves. It's rigid and highly annoying.

December 2018

Will from LTC Health Solutions/Main Street Physicians

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2018

Review of eVisit

We utilize eVisit for employee health - where most companies will use the platform as a revenue generating source we are using the platform for a cost savings program.

Pros

eVisit is user friendly and requires very little maintenance. The customization of eVisit was also a great selling point in the selection of a telehealth platform as well as its interfacing abilities.

Cons

It would be beneficial to have a "password" protection on the software to prevent anyone from downloading the product to have access to our providers. We have had a few people from various states across the country registering and attempting to contact our providers.