About EZClaim

EZClaim Medical Billing is a medical billing software that caters to both single and multi-provider practices. It can be deployed both on-premise and in the cloud. This software assists users through the entire billing and scheduling process and can also be integrated with third-party electronic medical record (EMR) software system.

Key features of EZClaim Medical Billing include electronic billing, eligibility verification, patient statements and customized superbill. Its drag and drop appointment capabilities aid the scheduling of appointments. Claim scrubbing, billing services and electronic patient statements are also available for purchase separately. A task management system allows for follow-up of workflows, thus reducing overhead.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

65 Reviews of EZClaim

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(26)

26

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 65 results

March 2021

Kelli from Lewis Professional Billing Services, LLC

Company Size: 1 employee

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

EZ Claim is great

EZ Claim has been amazing for my small business and I can't recommend them enough.

Pros

I run a billing company and I have nothing bad to say about EZ Claim. Whenever I have a client ask me about software/EHR systems I always tell them to look at EZ Claim first. The billing portion of my work is very easy to do within this program. The reports are comprehensive and easy to understand. The two times (in over two years of being an EZ Claim customer) that I've needed tech support there was a live person on the phone within a minute and my problem was resolved easily and quickly.

Cons

There has not been one thing that I don't like about EZ Claim.

Reasons for Choosing EZClaim

Ease of use and cost.

Reasons for Switching to EZClaim

I left a company that used SOS and knew I would never use them in my own business. Their customer service was good but the system itself was cumbersome and not detailed enough.

March 2021

Jeff from Symmetry Medical Billing

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Simply the best

Phenomenal. The software is fantastic, the price is great and the customer service is out of this world. The best purchase I've made for my company, hands down.

Pros

Customization. Not having a plethora of 'area restricted' signs all over was a big selling point. I don't like when something I purchase tells me what to do or how to do it and EZClaim allows me to captain and that's my main reason for choosing them.

Cons

Honestly, anything that's ever been an issue - EZClaim has solved in one way or another so: nothing.

Reasons for Choosing EZClaim

All reasons honestly. Price, ease of use, database structure, speed, functionality, features and, of course, customization. Most other software's force you into their box and their vision of how to bill but, EZClaim gives you tools and let's you decide how to use them.

Reasons for Switching to EZClaim

Office Ally is decent but, there is no customization and they severely lack on features and reporting and their customer service is not great.

March 2021

CHRISTY from Utah Family Institute

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2021

Switching from EzClaim Advanced to EzClaim Premier

The Ezclaim customer support is always great to help us figure out a problem and find a workable solution. We have made several feature requests that hopefully will be able to be considered for future upgrades that would improve things for our practice. Overall, the program is a very solid billing program and great business tool.

Pros

Our business has used Ezclaim Advanced for many years and the program worked well for our business. We upgraded to Ezclaim Premier when Advanced switched over to no longer being supported. The new program is able to do the electronic billing directly from the program and autopost ERAs directly into the software, which is a really great feature and saves time on manual data entry. It is also nice to be able to type in a client name to search (using the grid features) rather than scrolling down through long lists to find claims and information etc.

Cons

The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time consuming than we had anticipated. The program takes a lot more training and use for a new user to be able to be confident in using the system because it is much more complex. While the system is quite customizable in many aspects, it can also be inflexible in other ways, which we have found to be a challenge at times when certain features did not match well with our specific practice. It takes more practice to figure out where everything is and how to complete different tasks than the more simplified Advanced version. We liked the simplicity of some of the features of the Advanced program which seemed to be unnecessarily over complicated in the new program. However, with increased use this has become less cumbersome as it has become more familiar. One feature change in particular that added a great deal of extra work for our business is that copays and payments made upfront in the Ezclaim Scheduler are not automatically carried over in the claim creation. The user has to go back in and disperse any payments entered into the scheduler later when the claims are created. We bill once each month rather than daily or weekly so for us this added extra time, confusion, and human error trying to go back and make sure all the copays got applied to the claims correctly. If not careful, it can be easy to forget to apply a copay or upfront payment with the new process.

Reasons for Choosing EZClaim

We were already EzClaim Advanced customers.

March 2021

David from Prestige Medical Staffing and Marketing

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2021

Great Service for a Great Priviileges

Overall, our experience with EZClaim has been positive. They are generally very receptive to correcting and troubleshooting any issues we have. I appreciate their professionalism as well and quick turnaround on product support.

Pros

The process for setting up a new account with EZClaim as well as the ability to quickly and easily start billing was very beneficial. The software is not "clunky," or difficult to navigate and makes inputting claims fairly easy (no pun intended). The software is also very user friendly from the stand point that if you have limited billing experience or knowledge, you can still effectively and efficiently submit claims.

Cons

The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work to correct the claims on the backend. Overall, its not the big of a problem because we "scrub," our claims before submission. However, it would be more useful if they were seamlessly integrated. The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we experience issues afterhours or on the weekends as we bill seven days a week.

Reasons for Choosing EZClaim

Ultimately we chose EZClaim over alternative products because of the ease of use of the system and the cost relative to the system usage as well. The other products were significantly more expensive and required a massive amount of lead time for start up.

March 2021

Deborah from Spectrum Medical Billing Services

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Ezclaim

I have used Ezclaim since I started my business in 2005. I love the customer support and the features the software offers. It's easy for new billers to learn.

Pros

I love the cost structure for the billing software as well as the ease of using the software. I love the support and the quickness of their response.

Cons

I would like to see new features come out quicker. But I understand the amount of testing that needs to be involved.

Reasons for Choosing EZClaim

I choose Ezclaim Premier as I have used their Advanced version and was impressed by their customer service . I also have many providers/practices I provide billing services for, and all the other billing software cost were based on the number providers or tax ids. That made the cost too expensive for me.