We've helped thousands of health care providers choose the right patient scheduling software so they can set appointments and send reminders. How does it work?

Patient Scheduling Software


Sort by:
 
Sort by:
 
drchrono EHR logo
 
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
Rating:            (198)
Rating:
        (198)
Price:
Advisor Recommendations:
452
Platforms:
Deployment:
Business Size:
S
M
L
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
 
NueMD logo
 
NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
Rating:            (420)
Rating:
        (420)
Price:
Advisor Recommendations:
252
Platforms:
Deployment:
Business Size:
S
M
L
NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
 
Kareo Billing logo
 
Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule... Read More
Rating:            (459)
Rating:
        (459)
Price:
Advisor Recommendations:
202
Platforms:
Deployment:
Business Size:
S
M
L
Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule... Read More
 
athenahealth EHR logo
 
athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
Rating:            (539)
Rating:
        (539)
Price:
Advisor Recommendations:
155
Platforms:
Deployment:
Business Size:
S
M
L
athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
 
Compulink logo
 
Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
Rating:            (124)
Rating:
        (124)
Price:
Advisor Recommendations:
111
Platforms:
Deployment:
Business Size:
S
M
L
Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More

Call us for a free FastStart Consultation: +61 3 8899 7476


 
ClinicSource Therapy Practice Management logo
 
ClinicSource Therapy Practice Management Software by Ingenium Business Solutions, Inc. provides a therapy-specific system with customized reporting templates for multiple therapy types. The integrated billing component works hand... Read More
Rating:            (15)
Rating:
        (15)
Price:
Advisor Recommendations:
91
Platforms:
Deployment:
Business Size:
S
M
L
ClinicSource Therapy Practice Management Software by Ingenium Business Solutions, Inc. provides a therapy-specific system with customized reporting templates for multiple therapy types. The integrated billing component works hand... Read More
 
ChartLogic EHR Suite logo
 
ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex... Read More
Rating:            (33)
Rating:
        (33)
Price:
Advisor Recommendations:
85
Platforms:
Deployment:
Business Size:
S
M
L
ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex... Read More
 
ECLIPSE logo
 
In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary... Read More
Rating:            (147)
Rating:
        (147)
Price:
Advisor Recommendations:
74
Platforms:
Deployment:
Business Size:
S
M
L
In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary... Read More
 
PrognoCIS by Bizmatics logo
 
PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management,... Read More
Rating:            (259)
Rating:
        (259)
Price:
Advisor Recommendations:
65
Platforms:
Deployment:
Business Size:
S
M
L
PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management,... Read More
 
ChiroTouch logo
 
A fully certified solution specific to the chiropractic industry, ChiroTouch offers electronic health records (EHR) and practice management applications. With the latest release of version 6.0, ChiroTouch has received complete 2014... Read More
Rating:            (282)
Rating:
        (282)
Price:
Advisor Recommendations:
49
Platforms:
Deployment:
Business Size:
S
M
L
A fully certified solution specific to the chiropractic industry, ChiroTouch offers electronic health records (EHR) and practice management applications. With the latest release of version 6.0, ChiroTouch has received complete 2014... Read More

Call us for a free FastStart Consultation: +61 3 8899 7476


 
CureMD logo
 
CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
Rating:            (30)
Rating:
        (30)
Price:
Advisor Recommendations:
49
Platforms:
Deployment:
Business Size:
S
M
L
CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
 
MDConnection logo
 
MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing,... Read More
Rating:            (17)
Rating:
       (17)
Price:
Advisor Recommendations:
38
Platforms:
Deployment:
Business Size:
S
M
L
MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing,... Read More
 
Intergy logo
 
Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Intergy, part of the Greenway Health suite, is available as both a web-based and on-premise... Read More
Rating:            (50)
Rating:
        (50)
Price:
Advisor Recommendations:
38
Platforms:
Deployment:
Business Size:
S
M
L
Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Intergy, part of the Greenway Health suite, is available as both a web-based and on-premise... Read More
 
WebPT logo
 
WebPT is a cloud-based electronic medical record (EMR) and practice management solution tailored specifically to rehab therapists. This cloud-based system allows therapists, directors and front-office staff to access medical records... Read More
Rating:            (261)
Rating:
        (261)
Price:
Advisor Recommendations:
34
Platforms:
Deployment:
Business Size:
S
M
L
WebPT is a cloud-based electronic medical record (EMR) and practice management solution tailored specifically to rehab therapists. This cloud-based system allows therapists, directors and front-office staff to access medical records... Read More
 
Quick Charts Complete logo
 
Quick Charts Complete, by DB Consultants, Inc. is a medical practice software developed for the Chiropractic industry. Chiropractic practices of small to scaling sizes can tailor the solution to accommodate their needs. Core functionalities... Read More
Rating:            (89)
Rating:
       (89)
Price:
Advisor Recommendations:
34
Platforms:
Deployment:
Business Size:
S
M
L
Quick Charts Complete, by DB Consultants, Inc. is a medical practice software developed for the Chiropractic industry. Chiropractic practices of small to scaling sizes can tailor the solution to accommodate their needs. Core functionalities... Read More

Call us for a free FastStart Consultation: +61 3 8899 7476


 
ReDoc powered by xfit logo
 
ReDoc powered by xfit is cloud-based rehab therapy documentation, scheduling and practice management software for practices of all sizes. A fully-integrated solution from Net Health, ReDoc drives PT, OT, and SLP workflow that moves... Read More
Rating:            (11)
Rating:
        (11)
Price:
Advisor Recommendations:
32
Platforms:
Deployment:
Business Size:
S
M
L
ReDoc powered by xfit is cloud-based rehab therapy documentation, scheduling and practice management software for practices of all sizes. A fully-integrated solution from Net Health, ReDoc drives PT, OT, and SLP workflow that moves... Read More
 
MedPointe logo
 
MedPointe from Health Systems Technology, Inc. is a standalone EHR solution that offers integrated billing, accounting, picture archiving, and patient scheduling features within suite, along with medical billing services. The program... Read More
Rating: No reviews
Rating:
No reviews
Price:
Advisor Recommendations:
30
Platforms:
Deployment:
Business Size:
S
M
L
MedPointe from Health Systems Technology, Inc. is a standalone EHR solution that offers integrated billing, accounting, picture archiving, and patient scheduling features within suite, along with medical billing services. The program... Read More
 
Practice EHR logo
 
Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family medicine,... Read More
Rating:            (3)
Rating:
       (3)
Price:
Advisor Recommendations:
29
Platforms:
Deployment:
Business Size:
S
M
L
Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family medicine,... Read More
 
ChartPerfect EHR logo
 
ChartPerfect is an electronic health record (EHR) system suitable for medical offices in a variety of segments including allergy, cardiology, dermatology, internal medicine, neurology, pediatrics, plastic and reconstructive, podiatry,... Read More
Rating: No reviews
Rating:
No reviews
Price:
Advisor Recommendations:
27
Platforms:
Deployment:
Business Size:
S
M
L
ChartPerfect is an electronic health record (EHR) system suitable for medical offices in a variety of segments including allergy, cardiology, dermatology, internal medicine, neurology, pediatrics, plastic and reconstructive, podiatry,... Read More
 
Azalea Health logo
 
Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More
Rating:            (17)
Rating:
        (17)
Price:
Advisor Recommendations:
25
Platforms:
Deployment:
Business Size:
S
M
L
Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More

View More Products
 

Buyer's Guide

by Gaby Loria,
Market Research Associate
Last Updated: November 23, 2017


The patient scheduling market is surprisingly complex for such a straightforward application. Most vendors offer some degree of medical appointment functionality, resulting in a fragmented market with hundreds of options for just about every medical specialty and size of organization. We have written this guide to help buyers understand the medical scheduling software market and know where to begin their research.

Here’s what we’ll cover:

What Is Patient Scheduling Software?
Deployment Strategies
What Type of Buyer Are You?
Benefits and Potential Issues
Market Trends You Should Understand
The Vendor Landscape

What Is Patient Scheduling Software?

“If I had a nickel for every missed appointment, I’d be a millionaire,” say most doctors. Computerized patient scheduling systems are designed to help alleviate the burden of no-shows and last-minute calls to reschedule. These systems help practices manage the process of setting patient appointments and follow-ups. At the individual level, systems help schedulers enter patient contact information and demographics, appointment times, reasons for visits and chief complaints and billing or insurance information. The primary goals are to help practices automate the appointment process, maximize the number of patient visits and minimize no-shows and cancellations. 

Appointments dashboard screenshot in NueMD

Appointments dashboard screenshot in NueMD

More advanced medical scheduling systems will integrate with electronic medical records (EMR) or billing systems, provide automated phone, email or text message reminders to patients and allow patients to request appointment times and enter some intake information online. 

Deployment Strategies

Medical appointment scheduling software buyers will have the option to purchase a standalone system or a full suite of integrated scheduling, billing or EMR modules. The right deployment option will depend on the buyers' requirements and budget. In general, most companies that offer medical appointment software require buyers to purchase multiple modules in a suite.

However, standalone medical scheduling systems can be more affordable than complete suites. Patient appointment scheduling vendors such as NueMD and Practice Management ULTRA offering standalone modules.

Another viable strategy for buyers looking for an affordable deployment option is to consider software as a service (SaaS), or online patient scheduling software. In addition to being a cost-effective way to get a medical appointment scheduling system up and running, Web-based solutions can be easier to host and maintain because the system is installed off-premise and supported by the vendor rather than internal IT staff. PrognoCIS by Bizmatics is just one of many Web-based practice management vendors with online medical appointment scheduling applications.

What Type of Buyer Are You?

Before you can evaluate systems, you’ll want to know what buyer category you belong to. We believe at least 90 percent of buyers fall into one of these categories:

Standalone buyers. These buyers are looking for a straightforward solution without lots of bells and whistles, but something robust enough to support their primary needs. 

Complete suite buyers. These buyers work for practices that are looking for appointment functionality integrated with EMR and/or billing modules. We are hearing from lots of these buyers due to the HITECH Act requiring most physician practices to adopt EMRs. 

Cost-conscious buyers. These buyers have the most basic needs and are typically looking for an affordable option. They may be open to a Web-based system, but due to their budget they will likely implement an on-premise system. 

Multi-location buyers. These buyers work for practices who need to access schedule data from multiple locations, including satellite offices, hospitals or home. They often prefer Web-based deployment due to ease of implementation and sharing of data.  

Benefits and Potential Issues

A scheduling tool should benefit providers, front office staff and back office staff. Buyers should expect to realize the following benefits when implementing online medical scheduling systems:

  • Organization and efficiency: With formal scheduling tools, office staff should be able to see quickly when providers are available. They should be able to gather patient information and finish the call quickly, allowing them to focus on other tasks or receive more calls.
  •  
  • Improved provider-patient communication: By receiving automated appointment reminders via phone, text message and email, patients are much more likely to confirm and show up for their scheduled appointment times.
  •  
  • Improved patient experience: By streamlining the appointment making process, patients face fewer of the annoyances they can face when calling to schedule appointments—long hold times, back-and-forth determination of suitable appointments and lengthy explanations of chief complaints and contact information.
  •  
  • Reduced no-shows: One of the biggest challenges for outpatient health care providers is reducing the number of patients that simply fail to show up for their appointments. This results in wasted time and money. Automated electronic scheduling software can help office staff track and analyze no-show trends within their practice. In addition, the system can assist in determining the most effective method for managing and sending appointment reminders.
  •  
  • Same-day appointments: Online medical appointment scheduling software could also permit doctors to offer same-day appointments. While this would require additional staff support to continuously monitor and evaluate appointments, no-shows and waitlisted patients, it could lead to greater patient satisfaction and revenue.

The primary concern we hear from most buyers is data security. Buyers will want to ensure that the selected system is HIPAA compliant, and should be aware the most formal medical scheduling programs will meet HIPAA requirements. Many affordable options such as Microsoft Outlook and Google Calendar are not HIPAA compliant. Surprisingly, we occasionally hear from practices using these systems. 

Market Trends to Understand

SaaS. SaaS solutions have become very popular and comprise a large portion of scheduling system implementations. Web-based deployment makes it easy for smaller practices to implement a system without IT staff, and it also helps large practices share data across multiple locations.  

Patient portal. More and more vendors are offering patient portals that allow patients to request appointment times online. These portals are typically integrated with systems that offer electronic medical records and/or billing. 

Online services. Although a nascent concept and not available yet nationwide, start-up services such as ZocDoc.com could become large source of new patients for providers in the future. Buyers might want to consider ensuring that their selected vendor offers an open system that can integrate with ZocDoc.com and other similar services. 

The Vendor Landscape

While the landscape is very saturated and may appear confusing, the available options can be segmented by their suitability to the different buyer and company types.

This type of buyer... Should evaluate these systems
Standalone system buyers AdvancedMD, NueMD, MedLedger
Complete suite buyers eClinicalWorks, Allscripts, NextGen EHR
Cost-conscious buyers Microsoft Outlook, ScheduleView
Multi-location buyers LeonardoMD, AdvancedMD

Free Download:
Medical Software Buyer's Toolkit

Free Download:
EMR Software Pricing Guide

 

How it Works

We match organizations with software that meets their needs.

Our service is simple and 100% free to customers like you because software vendors pay us when we connect them with quality leads. You save time and get great advice. Vendors get great referrals. It's a win for everyone!

Call now for advice: +61 3 8899 7476
Software Advice Advisors
×