About PayDC Chiropractic Software

PayDC Chiropractic Software is an integrated EHR and Patient Management system that offers practices an end-to-end patient care solution. With PayDC's intuitive, automated workflow, practitioners can reduce administrative tasks and overhead. The solution automatically links PayDC's SOAP Notes and Exam module to the Compliant Care Plans, shortening the time required to generate patient records for reporting and auditing.

PayDC Chiropractic Software modules include automated SOAP Notes and exams, patient scheduling and care plans, billing and insurance verification, with an integrated electronic file cabinet and merchant services. With an interactive interface, practitioners and office staff can navigate from one screen to another in few clicks. ...


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Supported Operating System(s):

Windows 7, Windows Vista, Web browser (OS agnostic), Windows 8

46 Reviews of PayDC Chiropractic Software

Average User Ratings

Overall

3.65 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(9)

9

3 stars

(10)

10

2 stars

(3)

3

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

January 2020

Dr from Cedars Chiropractic Clinic

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Best Choice for Chiropractors

Doctors who put risk management first, and care about maximizing on insurance reimbursement while minimizing denials, should give PayDC a chance.

Pros

This is the most Chiropractic specific EHR system in the market. I have tried Office Ally, DrChrono, Chirotouch and believe PayDC has the best understanding of efficiency and safety guards to meet compliance. It is easy to use, short learning curve, and ease of filing claims. I like the flow from initial exam, to running through the SOAP notes, it makes sure you don't leave anything out. PayDC is so far the one EHR system I know that starts with Risk Management in place and go back to the beginning to create the right flow for every visit.

Cons

The team works hard and are very kind and humble. It is not easy running any business, specially in a world of entitlement. Nothing is ever perfect. There are few things that could be implemented but that is more for convenience more so functionality.

November 2016

Anngelic from BackBone Wellness Center

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

November 2016

Software experience

I am very pleased with the ease of use of this product. I like the accounting features in regard to posting and balancing of patient ledgers. The only recommendation that I have is in regard to reporting. There are reports that can produce a patient list by carrier, service dates or demographic criteria. The product allows you to export a patient list to excel but you cannot set parameters and sorting has to be done on the excel spreadsheet. Way to many steps for something that should be a click and generate option. Otherwise, very happy with this product. Customer Service and Tech Support are TOP NOTCH!!! Always a quick response, even if the issue can not be resolved immediately.

Pros

The accounting features and the ease of claim submission.

Cons

The inability to generate patient lists based on criteria such as insurance carrier or self-pay status without having to export to Excel.

February 2021

Paul from Rehab 2 Wellness

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

February 2021

Poor Compliance | Inconsistent features | Don't care about customer feedback

I've used PayDC for 6 years and even though my life sucks every time I do notes, I'm stuck with it. They ignore the same issues year after year while they work on "new improvments" that no one cares about. Worst of all, PayDC holds your notes hostage while you continue to pay fees. It's one of the most frustrating aspects of my business, seriously.

Pros

I like cloud-based, all-in-one systems for the easy access, however it only works on PC's .

Cons

Basic features don't work properly and when you notify the company, they just blow you off or tell you they're working on it. Poor compliance - the notes system automatically puts in details in your soap notes that make your notes inaccurate and potentially risk denials. I have told the company about this multiple times and they just blow it off. Apparently, they dont care about keeping you compliant and getting paid. - Ironic since their name is PAY-DC. go figure?

Reasons for Choosing PayDC Chiropractic Software

Cloud-based, all-in-one. Local and seemed easy to integrate - boy was I wrong.

September 2017

Heather from Fischer Health & Rehab

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2017

User friendly

Pros

Cloud Based, Appointment Reminders, easy to do SOAP Notes and Care Plans. Also billing and running reports are easy to do.

Cons

Would like some software changes to make things easier. Such as if we have an event, like sending out the text message reminders, can we send event reminders.

June 2014

Maria from Landers Family Chiropracitc

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

3.5

Customer support

4.5

Functionality

3.5

June 2014

Overall a good product

Pros

The price for what you get is great! It is an all-in-one cloud-based service. I like how the scheduling system, EMR, and billing are all integrated. As I check a patient in, the doctor sees it and can generate a note quickly (using the last visit's info as a starting point, so there is very little to change before completing that day's visit), and once the note is created, it creates a corresponding claim. This eliminates multiple entries of the same information.

Cons

It's great that the billing side of the software integrates with the schedule & EMR, but that's where it stops. There are too many screens to find information. I can't see payments easily on the same screen as claims, and the statements leave a lot to be desired. The care plan generator is great if your care plans are really straightforward, but if you like to have different phases of care (3x a week, 2x a week, etc), then it makes it a bit more difficult, especially when it comes to re-examinations and re-x-rays.