We've helped thousands of mental health care providers choose the right therapy notes software so they can digitize assessments and track outcomes. How does it work?

Therapy Notes Software


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AdvancedMD logo
 
AdvancedMD is an integrated medical software suite for independent practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation management, financial analytics and... Read More
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AdvancedMD is an integrated medical software suite for independent practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation management, financial analytics and... Read More
 
NueMD logo
 
NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
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NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
 
Compulink logo
 
Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
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Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
 
A+ DELPHI Psychotherapy Billing Software logo
 
A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
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A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
 
Kareo Clinical EHR logo
 
Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
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Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More

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The Valant Behavioral Health EHR logo
 
Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
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Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
 
WRS Health logo
 
WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More
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WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More
 
Azalea Health logo
 
Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More
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Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More
 
EHR YOUR WAY logo
 
EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. Their cloud-based devices cover all aspects of behavioral health including inpatient and outpatient SA & MH, autism, case management,... Read More
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EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. Their cloud-based devices cover all aspects of behavioral health including inpatient and outpatient SA & MH, autism, case management,... Read More
 
NextGen Healthcare logo
 
Therapy clinicians use EHR documentation software to document patient treatments while the system determines appropriate billing codes and modifiers to send to the Practice Management (PM) suite automatically.
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Therapy clinicians use EHR documentation software to document patient treatments while the system determines appropriate billing codes and modifiers to send to the Practice Management (PM) suite automatically.

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MedicsDocAssistant by Advanced Data Systems logo
 
MedicsDocAssistant is an electronic health recording (EHR) solution certified by ICSA labs for stage 2 Meaningful Use program. The system operates in real time allowing physicians to track their MU progress and attest for Medicare... Read More
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MedicsDocAssistant is an electronic health recording (EHR) solution certified by ICSA labs for stage 2 Meaningful Use program. The system operates in real time allowing physicians to track their MU progress and attest for Medicare... Read More
 
CAM by Celerity logo
 
Celerity’s CAM solution is an integrated clinical, financial and administrative system for behavioral health specialists. The solution was originally designed for chemical dependency treatment specialists and is especially strong... Read More
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Celerity’s CAM solution is an integrated clinical, financial and administrative system for behavioral health specialists. The solution was originally designed for chemical dependency treatment specialists and is especially strong... Read More
 
RxNT logo
 
RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. These three solutions are available for purchase in standalone form or within an integrated suite and are accessible on any connected mobile device... Read More
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RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. These three solutions are available for purchase in standalone form or within an integrated suite and are accessible on any connected mobile device... Read More
 
AntWorks Healthcare logo
 
AntWorks’ suite of healthcare solutions offers clinical, financial and administrative tools suitable for healthcare providers in a variety of specialties. It is suitable for physicians and large group practices and can be installed... Read More
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AntWorks’ suite of healthcare solutions offers clinical, financial and administrative tools suitable for healthcare providers in a variety of specialties. It is suitable for physicians and large group practices and can be installed... Read More
 
Qualifacts CareLogic Enterprise logo
 
CareLogic Enterprise by Qualifacts Systems is an integrated suite of electronic health records (EHR), billing, and scheduling applications designed specifically for behavioral healthcare organizations with 20 or more users. The system... Read More
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CareLogic Enterprise by Qualifacts Systems is an integrated suite of electronic health records (EHR), billing, and scheduling applications designed specifically for behavioral healthcare organizations with 20 or more users. The system... Read More

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Epitomax EHR/PM by PsyTech Solutions logo
 
Epitomax EHR/PM by PsyTech Solutions is an ONC-ATCB certified electronic health records (EHR) and practice management (PM) software suite designed specifically for behavioral and mental healthcare providers. The Software-as-a-Service... Read More
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Epitomax EHR/PM by PsyTech Solutions is an ONC-ATCB certified electronic health records (EHR) and practice management (PM) software suite designed specifically for behavioral and mental healthcare providers. The Software-as-a-Service... Read More
 
Netsmart Insight logo
 
Netsmart serves more than 130 Local Public Health organizations across the US, and Insight by Netsmart Technologies combines public health-specific expertise with Netsmart's exceptional support to offer a fully integrated practice... Read More
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Netsmart serves more than 130 Local Public Health organizations across the US, and Insight by Netsmart Technologies combines public health-specific expertise with Netsmart's exceptional support to offer a fully integrated practice... Read More
 
EncounterWorks logo
 
Unlike many other software solutions that are broken up and sold as independent components, EncounterWorks unifies patient management, practice management and Electronic Health Records into the core of the system. By centralizing all... Read More
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Unlike many other software solutions that are broken up and sold as independent components, EncounterWorks unifies patient management, practice management and Electronic Health Records into the core of the system. By centralizing all... Read More
 
Netsmart myAvatar Suite logo
 
Netsmart’s myAvatar Suite is an industry leader in enterprise behavioral health software. The comprehensive electronic medical records (EMR) and practice management (PM) suite is used by all types of behavioral health organizations,... Read More
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Netsmart’s myAvatar Suite is an industry leader in enterprise behavioral health software. The comprehensive electronic medical records (EMR) and practice management (PM) suite is used by all types of behavioral health organizations,... Read More
 
myEvolv by Netsmart logo
 
myEvolv by Netsmart is an integrated EHR solution that incorporates a robust accounts receivable/accounts payable sub-ledger directly within the system. The software is ideal for community health centers as well as behavioral & mental... Read More
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myEvolv by Netsmart is an integrated EHR solution that incorporates a robust accounts receivable/accounts payable sub-ledger directly within the system. The software is ideal for community health centers as well as behavioral & mental... Read More

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Buyer's Guide

by Gaby Loria,
Market Research Associate
Last Updated: December 14, 2017


To mental and behavioral health care providers, therapy notes are essential for documenting patient encounters. What’s more, therapy notes are consistently cited as a top-requested electronic health records (EHR) software functionality by buyers who contact Software Advice.

There are hundreds of solutions that offer therapy notes for practitioners looking to make a first-time or replacement purchase. To help you narrow down your options and better understand what’s available in today’s market, we put together this buyer’s guide.

Here’s what we’ll cover:

What Is Therapy Notes Software?
Common Functionality of Therapy Notes Software
Benefits of Electronic Therapy Notes
Deployment Strategies and Pricing
Market Trends To Understand

What Is Therapy Notes Software?

“Therapy notes” can refer to several different kinds of medical forms that are needed to document patient encounters in mental and behavioral health care settings.

These can include:

therapy notes

These types of mental health progress notes are essential for practitioners to record patient assessments, treatments and results over time. The data can also be used for tracking and coordinating care to achieve healthy outcomes. And in some cases, these notes serve as the official record of the patient relationship and may be subpoenaed in court.

In light of all this, it’s extremely important for therapy notes to be as comprehensive, up-to-date and secure as possible. Indeed, the right software ensures notes are legible and automatically marked with time and date stamps. Drop-down menus and templates make it easy for practitioners to enter detailed patient observations. Plus, electronic files are generally more secure than paper-based records.

Common Functionality of Therapy Notes Software

Specialty-specific notes templates Most systems should offer notes templates for a range of specialties, such as psychotherapy, psychiatry and behavioral health. Some allow users to customize templates with additional fields/terminology. Templates usually offer drop-down menus and click-boxes.
Note management Allows users to easily view/retrieve notes and assessments, in order for human services specialists to access old notes and review previous sessions.
Outcomes tracking Allows users to turn therapy notes data into reports, for gauging health outcomes across patient populations. (Measuring care outcomes is recommended by the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition [DSM-5].)
Coding tools Help users select and enter codes in note templates and billing modules from a pre-programmed menu or searchable database. These clinical documentation codes may include CPT, ICD and/or DSM codes.
Staff management Users are assigned roles within the system (e.g., site administrators, clinicians or billers) that provide different levels of access (e.g., clinicians can only see the notes for their own patients). Supervisors can receive missing notes reports and notifications for notes that need approval. Standard functionality for systems aimed at larger organizations.

Benefits of Electronic Therapy Notes

Some of the benefits of electronic therapy notes should already be clear from our discussion, but here’s a complete listing:

  • No double-entry. When you enter data electronically, you don’t need to bother with digitizing it down the road.
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  • Paperless office. By using electronic therapy notes, you’re one step closer to achieving the ecological nirvana (and the cost-savings) of a paperless office.
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  • Improved organization. Electronic therapy notes are automatically organized by time/date and patient - no hunting through file-cabinets.
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  • Patient analytics. As we’ve seen, electronic therapy notes can feed historical reports that track patient progress over time. Do you really plan to turn all your old paper notes into charts?
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  • Easier coding. ICD 10 codes are a pain, and we all know the DSM V tends to make coding more painful rather than less. Thankfully, these tools offer features to assist with the tedious task of coding.

Deployment Strategies and Pricing

Stand-alone or “best-of-breed” programs can be implemented to create, edit and store different kinds of therapy notes. Vendors of this type of software often offer tiered pricing plans.

For example, at the first, most basic tier, buyers might pay a monthly fee allowing a small pool of users access to basic functionality and services, such as progress notes templates, document storage and limited email support from the vendor.

At the higher-priced tiers, buyers might be able to add more users to the system and/or to access more advanced functionality or services beyond what the lower tiers provide. These additional capabilities might include reporting and analytics, electronic claims submissions or live phone support from the vendor.

Buyers seeking a more comprehensive deployment strategy can implement a therapy software suite that includes other capabilities in addition to therapy notes. For example, an EHR suite may also offer billing, patient scheduling and human resources applications. Pricing for these suites can be much more expensive, as they offer a greater breadth of both clinical and practice management functionalities.

Your choice between a best-of-breed system or integrated suite will come down to the size of your practice, your budget and whether you want your solution to integrate with other software.

Market Trends to Understand

You will likely come across some of the following market trends as you begin your search for therapy notes software:

Cloud-based deployment. One of the most important choices buyers need to consider is whether they’d like a cloud-based or an on-premise solution. The cloud model provides Software-as-a-Service (SaaS), in which the system is hosted on external servers and accessed remotely through the Web. In on-premise systems, the software is hosted on the practice’s own servers and must be updated and maintained locally.

Cloud-based EMR mental health systems are becoming increasingly popular. Not only do they offer the flexibility of remote access, they also involve lower upfront costs, and updates and maintenance are handled by the vendor.

Mobile device support. Support for wireless devices, such as smartphones and tablets, is becoming common among mental and behavioral health software vendors. The convenience and portability of such devices makes them ideal for reviewing progress notes and managing scheduling changes on the go. Some vendors are even introducing HIPAA-compliant native applications for Windows, Android and/or iOS devices. What's more, a report conducted by Software Advice finds that mobile users cite higher levels of satisfaction and fewer challenges with their EHR than non-mobile users.

Free Download:
Mental Health Software Pricing Guide

Free Download:
Medical Software Buyer's Toolkit

 

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