About ClubRight

ClubRight is a cloud-based membership management solution designed for gyms, clubs, dance and fitness studios and martial arts centers. The solution offers membership management, self-service portals, billing and payment management, class scheduling, progress tracking and reporting.

The online marketing portal lets users manage marketing campaigns. The online calendar feature can be used by both instructors and members to schedule classes. Dashboards display daily schedules along with notifications and reminders.

Members can access a self-service portal to track workout progress, communicate with instructors, view and schedule classes, make payments and generate reports. Instructors can also book rooms and time slots with ClubRight. Designing tools le...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

48 Reviews of ClubRight

Average User Ratings

Overall

4.96 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(46)

46

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 48 results

December 2018

Victoria from WIGHT FIT LTD

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Easiest & best!

The guys at Club Right have wanted our custom from the first day I met them. Theyve been interested in our gym, and it feels like theyre an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. Theres an online chat/conversation that you can pose a question about something on your software and youll get a reply super quick, in a friendly helpful way. We wont be changing to another company for a very long time if at all!

Pros

Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. Its all one screen, not having to divert onto different areas of the software. The home screen is easy to see whos owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and were getting everything we wanted!

Cons

It wipes our previous months classes off at the end of the month

Response from Club Right

Replied December 2018

Thank you for the positive review Victoria! We're always happy to help with anything you need Kind Regards, Taylor @ ClubRight

July 2019

Naomi from Atrium Fitness Ltd

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

ClubRight is right for our club

ClubRight has been the best move we have ever done and they helped us all the way. For us being able to have every element of the club under one piece of software was the biggest seller, plus the price. Moving our database was easy, as was the bulk transfer from our previous DD provider to our new one, who integrate with ClubRight. The customer support team are great and just a chat away, the help centre is also great with plenty of articles on 'how to do'. If there is something we feel should be in ClubRight we email it over and get a response as where and when in the development it is likely to be implemented. ClubRight happened at just the right time for us, we were slowly slipping into the dark ages with our processes. Can't believe just how much this has changed our company. Our members love it as they have control and can do and see everything through the app too. Wayne and the team are just fantastic.

Pros

Ease of use and that it is constantly being improved and new features added. The integrations with various DD providers and being able to accept card payments (yes we were in the dark ages before ClubRight). But most of all the price, bit of a no brainer really.

Cons

Some functionality that I feel should be there, such as taking part payments. For example I have a member who was 3 months overdue, they have paid 2 months but I am unable to record this on their account. That being said ClubRight are on the ball and it's part of their development.

Response from Club Right

Replied July 2019

Hi Naomi! Thank you for the positive review! Kind Regards, Taylor at ClubRight

November 2019

Mandy from Creative Blast Company Ltd

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Club Right gets it right!

We have been using Club Right for nearly 3 years and use it to collect payments for our theatre school, theatre productions, events and to book fitness classes. The system allows us to do all of this in one place. Customer service is great - both the help videos and chat. All queries have been answered quickly and efficiently. Club Right is continually evolving and adding new features and are always happy to hear from clients as to what they need from the system.

Pros

Ease of use and the fact that we are able to use it for every aspect of our company. Clients have found it easy to use to book online or buy products. The package looks good and the App is great for clients. Easy to add/change activities. Chat help function is great and so are the little touches like the Birthday feature on the dashboard. Club Right is continually evolving and adding new features and are always happy to hear from clients as to what they need from the system.

Cons

So far we haven't found anything not to like!

Response from Club Right

Replied November 2019

Thank you for the positive review Mandy! We're excited to be working with you for years to come! Kind Regards, Taylor at ClubRight

January 2018

Vicky from Training Shed

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

January 2018

My experience of ClubRight has been a positive one, definitely worth the change.

Pros

How we as a business can program it so there are clear and easy links between particular payments and attendances. Also by searching a customers name you can see exactly what they've paid for when and therefore when any payments have been missed.

Cons

The view of the diary is very unclear for what we need, we have multiple personal training sessions that without clicking in to every appointment you cannot tell who has booked where.

October 2019

David from Lifestyle fitness gym ltd

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Club Manger software

This has helped change our business. We have notifications on all aspects of the company and helped us save man power. Nothing is to much for the company and if we have any problems they sort them out really quickly.

Pros

I found this new software system easy to use. I am not a tech no phobe and even myself found this easy to understand

Cons

Honestly there is none. Best thing we have ever done for our business.

Response from Club Right

Replied November 2019

Hi David! Thank you for the positive review :) Kind Regards, Taylor at ClubRight