About RG System

RG System is a network monitoring solution designed for managed service providers (MSPs) and independent software vendors (ISVs) to monitor, secure and manage IT infrastructures. RG System is a modular solution containing three integrated modules for backup, supervision and security. RG System offers both on-premise and cloud-based data backup along with disaster recovery.

RG System allows administrators to monitor entire IT infrastructures including servers, workstations, routers, switches, printers and more from a single dashboard screen. The solution is capable of alerting users when any device reaches its threshold value or when a system fails. The built-in patch management tool allows administrators to deploy new applications and updates on multiple work...


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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of RG System

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

5.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

May 2017

Gerard

Verified Reviewer

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Functionality

5.0

May 2017

Is a very good Product

Pros

Is a very easy tools to Adminitred a network with differents customers. Coming with a great security level. As well now me compagny is able to provid Anti-virus and Backup in a easy way. We can monitoring ours customers very fast and so simple, for the Backup you just need to setup a Politie and in the next few minutes you can backup your customers, the anti-virus work in the same way. I really liked.

April 2020

Guillaume from La Royale

Company Size: 51-200 employees

Industry: Alternative Medicine

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2020

Génial !

Utilisé en début pour du monitoring Endpoints/Server, RG est petit à petit devenu un outil indispensable pour notre partie Helpdesk, monitoring, gestion à distance. Avec les derniers événements liés au COVID-19, RG a été un partenaire indispensable dans notre mise en place de télétravail pour nos collaborateurs. Aujourd'hui RG fait partie intégrante de notre gestion IT globale

Pros

Simplicité de gestion, d'utilisation, d'implémentation, réduction du temps de traitement Helpdesk, anticipation et gestion des problèmes IT avec les alertes Gestion utilisateur : permet de donner un accès "contrôle à distance" aux externes

Cons

L'agent MAC qui est plus "light" qu'un agent Windows

Reasons for Choosing RG System

Proposition commerciale faite par POST TELECOM LUXEMBOURG

April 2016

Emmanuel from Construtel

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

April 2016

User friendly

Ready to use solution. I Did not have to install anything on our servers. Really easy for deploy and the agent take no bandwidth. It also comes with Free usage to log. Really convenient to! Totally worth it.

Response from RG System

Replied November 2016

Thank you Emmanuel for your review, should you have any question do not hesitate to contact us and we'll be happy to help you.

November 2016

Guillermo from NuAgePc

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

The best friend of every IT department

RG System is critical for monitoring, securing, and optimizing your business IT architecture. Ensuring that everything stays in working order is easier with our functionality rich solution that can alert our IT staff about anomalies early and often. RG System can proactively and automatically gather data about the network, and practically any device present on it, giving our IT staff information about problems before someone from your business reports the issue via phone or email. RG System is a network management solution that gives us insights on your infrastructure servers and workstations health status. Once the agent is installed on the equipment to monitor, which takes less than 5 minutes, it is able to provide us with real time data: disks status, memory usage, backup jobs status, antivirus status and so on. This data is then analyzed and displayed as charts on a unique Dashboard.

Response from RG System

Replied November 2016

Thank you Mr Rodriguez for your review. Should you have any question do not hesitate to contact us and we'll be happy to help you.

April 2020

Frédéric from ICT & You

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2020

Une facilité à toute épreuve...

Point de vue santé globale de mon parc informatique, j'ai une plus large vision de certaines tâches que j'aurais mis sur le côté sans RG System

Pros

La mise en place des divers processus de vérification et d'alertes sont très au point.

Cons

Je n'en ai pas. il est tout ce que l'on attends de ce type de logiciels.

Reasons for Choosing RG System

Convivialité et facilité