Accelevents Software


 

AccelEvents is a cloud-based non-profit software solution that helps users manage mobile fundraising campaigns. It offers The system supports both silent auctions as well as raffles.

For silent auctions, AccelEvents provides users with access to a host dashboard, where they can set up their online fundraisers and track event performance. Attendees can submit bids from remote locations. The product also features a real-time dashboard, which allows users to track proceeds raised, prizes available and the current highest bid for each prize.

Users can also host online raffles. As with silent auctions, users set up raffles and track performance through the host dashboard. Attendees can purchase raffle tickets through the system or buy them from volunteers.

AccelEvents is priced per auction or raffle participant. The vendor offers online and live chat support to the customers.

 

Accelevents - Display board
 
  • Accelevents - Display board
    Display board
  • Accelevents - Mobile payments
    Mobile payments
  • Accelevents - Text messages
    Text messages
  • Accelevents - AngelList
    AngelList
  • Accelevents - Tablet App
    Tablet App
Supported Operating System(s):
Web browser (OS agnostic)

56 Reviews of Accelevents

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Laurie from Etz Hayim Synagogue
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Glad I Found This Website

Ease-of-use

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Pros

I used Accelevents for our recent raffle fundraiser. Using their program is a fantastic alternative to asking your members to sell door to door, or to take raffle tickets with them to meetings, appointments and work. Everything is done electronically, so there is no counting or record-keeping on your part. CSR's seemed to be available 24/7 to answer questions. I am looking forward to using Accelevents for our Silent Auction in the spring.

Cons

Some of the stuff was a learning curve for me, but the Chat option is very helpful, and when I look back, it was actually very intuitive.

Review Source: Capterra
 

Stephanie from Bay Community Support Services, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Golf Tournament

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This is a wonderful platform, very well designed, and exceptional for the price. The customer service is also top notch.

Pros

The ease of entering my items using a csv file instead of entering each item individually and the price!

Cons

I personally had an issue at my event where the url did not work. It was partially user error as
I was in the middle of an event and the last thing I thought to do was call a customer service line, sit on hold for 20 minutes, and MAYBE get an answer. HOWEVER: The next day I sent a message to the chat service and CSR personally called me within about 1 minute of my chat request for a phone call. I have never experienced customer service like this. Now knowing the high level of customer service, I very well could have contacted him during my event and fixed my problem. Thank you Accelevents, and now I know!

Review Source: Capterra
 

Andrea from Mirror Image Arts
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Accelevants is AWESOME

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Love it and them.

Pros

Highly recommend. We are small nonprofit that couldn't afford the higher cost options. Also they didn't have a text to bid option. Accelevants is both functional and affordable AND they have really awesome features.

Cons

Sometimes inputting the data can be glitchy; however, their customer service reigns supreme so we have always figured it out together and fast.

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: September 2018

September 2018

 

Hi Andrea, thanks for the feedback! We are happy to hear that your event was a success. We have identified and resolved the glitch that you had while adding items! Thanks for your understanding!

 

Heather from Wyoming Elementary School PTO
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Wonderful platform to make execution of your event easier.

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We have used Accelevents for our past two PTO Silent Auctions. Whenever we had a question, customer service responded to us very quickly with answers that solved our problems. It was very affordable and easy to use from the beginning. The information stored from the first year, made planning and executing the event the next year even easier!

Pros

It was very easy for multiple users to input and organize the information. The Dashboard provides a complete snapshot of where you are with planning the event. It has straightforward step by step instructions throughout the planning process and during the event itself.

Cons

I would like to see them add a function where you can send messages to the users during the event to remind them to update their bids, etc.

Review Source: Capterra
 

Kelly from DeltaARTS
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Excellent online auction platform!

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We have used Accelevents for 3 events, actually encompassing 8 different online auctions. They have been great to work with and very quick to answer questions. We are a small nonprofit in a smaller market, so we appreciate their low cost, but feel their product is top shelf. Our (not tech savvy) patrons have found the platform easy to navigate, and love the addition of mobile bidding to our events. We recommend them to every who asks about our experience, and will continue to use them.

Pros

Cost , ease of use for bidders, ease of use for staff

Cons

I wish you could more easily change the order of items once uploaded (more like a number system, like a Netflix wish list), and I wish that we had the option of sending out blanket notices to our bidders ("Auction closes in 10 minutes, place your best bid now," or a thank you to all bidders after the fact).

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: September 2018

September 2018

 

Hi Kelly! Thanks for the continued support. We love hearing from repeat auction organizers. We've add a feature that let's you right click on an item to send it to the top or bottom of the list. I think that will help you out at your next event. We will check out the netflix wishlist too. As for sending out blasts to your bidders, you can do that from our new Contact module. Send us a message while setting up your next auction and we will walk you through it!

 

Summer from The Corner Table Soup Kitchen
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great Mobile Silent Auction Platform & Quick Customer Service Responce

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Pros

Faster and more efficient with the the mobile bidding app, Easy to showcase and present items with descriptive information allowing bidders to completely understand what exactly they were bidding on. Quick customer service when we had any question that needed answered, along with being understand and truly caring about help us find a solution, and not be over looked VERY AFFORDABLE!!

Cons

When in the Auction Table cannot organize items in alphabetical order, Bidder in the mobile app were getting confused when to put in there names and bid amount.

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: September 2018

September 2018

 

Hi Summer, thanks for the feedback. We pride ourselves on having the fastest customer support and the most affordable solution on the mark so we love hearing that! As for the listing of auction items, you can actually drag and drop to change the order of items very easily! Send us a chat message while setting up your next event so that we can help you out with that!

 

Andrew from Fresenius Medical Care
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Great Product!

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Customer Service was great. When I had questions on functions or how my event was going to run, I got a response quickly and they were very easy to work with. I look forward to using Accelevents for my next fundraiser.

Pros

One stop shop for your next fundraiser! I was able to do a silent auction as well as sell raffle tickets. Payments were easy and I had no complaints from my attendees to our event regarding the process. I loved I could easily share on social media to get the word out on fundraiser. I did not utilize the ticket portion but would expect that would be smooth as well. Price was comparable to other products offered so I definitely made the right choice going with Accelevents!

Cons

I do not have anything bad to say here! Would highly recommend this product!

Review Source: Capterra
 

Jessica from G Team
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great program for any size organization!

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Accelevents exceeded my expectations! Anytime I had a question, someone would get back to me in a timely manner. It helped us raise more funds with less time and effort on our part!

Pros

I loved the intuitive nature of the software. It did not take long to learn and put it into application. It has every option I could need to run an event. I love the mobile friendly part too, it makes it so user friendly.

Cons

It would be nice to have an option to do a live auction? Not sure if this is possible or not.

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: September 2018

September 2018

 

Thanks, Jessica! To answer your question, we have added a new live auction functionality for your next event!

 

Kevin from Lancaster Catholic HS
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Staff is extremely helpful

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Pros

This site is easy to use and the staff is always on hand to help out if needed. We have used this site for two years and plan on using it for years to come.

Cons

honestly, nothing...any time we ran into a question, they always helped us out.

Review Source: Capterra
 

Sierra from Community Music School of Springfield
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Super affordable and effective for silent auctions.

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Pros

The price is right! Easy to include images, easy to process payments, easy to edit and update. Overall user-friendly.

Cons

Their sales/customer reps are obnoxious! Originally, they offered me a coupon to join and then wouldn't let me use it. Now I keep getting emails from them even though I've unsubscribed.

Review Source: Capterra
 


June 2018

June 2018

Awesome customer support, super easy to navigate auction set up

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we were able to raise money by using this software for a silent auction. It was simple to tell people about how to bid and they were excited to keep getting text messages if they were outbid.

Pros

Auction set up was very self explanatory. Easy to upload photos, details, prices, etc. Text to bid is AMAZING!!! End of auction reports were helpful for checkout without using cc processing thru Accelevents. Customer support via chat and email were on point...even during our event at 9pm at night they were there to answer questions.

Cons

No real issues with any details of software. All worked smoothly for the silent auction we had. Only suggestion is maybe consolidate the menus instead of having to click between so many to access different parts of the auction set up.

Review Source: Capterra
 

Stu from Photography At Oregon

June 2018

June 2018

Second time we've used Accelevents for our annual on-line auction. Extremely pleased.

Ease-of-use

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Pros

Appreciate the template for downloading auction items from a spreadsheet.
Event view is clear and easily distinguished between the opening and current bid.
On-line support was near instantaneous.
Will definitely continue to use in the future.

Cons

I wish Item Code could include numbers as well as letters, to make it easier to record multiple submissions from individual artists.

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: June 2018

June 2018

 

Thanks for your continued support, Stu!

 

Robyn from Eastgate PTA
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Was at the event but had to use my phone which was weird and asked me to confirm all the information

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People bidding from home who selected buy it now pricing

Pros

Ability for non attendees to bid
There are no other pros, and even non attendees had trouble.
There are no other pros. I would advise our group to use another mobile bid service, or have proxy bidding for those that cant attend

Cons

Didn't close, confusing, redundant info asked for. I was never outbid for any thing because people weren't bidding from home

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: May 2018

May 2018

 

Hi Robyn - Thanks for your constructive feedback. While it is a new format to get used to, we have found that our clients actually love the element of bidding with their phone via text message. Our system allows for anyone to bid, even those who are unable to attend the event. For those who have trouble with the system, we offer a staff feature so that a staff member can bid on behalf of an event guests. I hope this help!

 

Rachel from Camp Cho-Yeh

April 2018

April 2018

Great! Accel Events is very responsive and helpful. Customer service will keep up coming back!

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Pros

Customer Service is my favorite! Second would be the ease of bidders signing up and collecting their payments.

Cons

We sell several expierences in our auction and last year we used the ticketing option which wasn't great for us so this year we put the expierences in the auction part, worked ok but still trying to figure out the best option for our expierences.

Review Source: Capterra
 

Mia from Houston Community ToolBank.

April 2018

April 2018

An excellent choice for smaller events

Ease-of-use

Functionality

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Pros

Accelevents had everything we needed: text-to-bid, a website with item pages, a scrolling display for the event itself, an option for bidders to pay through their phones if they win and printable auction description sheets. The customer service was really good as well - we could just send a question through the chat and hear back within 5 minutes. They even managed to fix a timezone issue that cropped up during the event!

Cons

I would've liked a little more control over the speed at which the items scroll - some guests had trouble reading it.

Review Source: Capterra
 

Kent from Marshall School PTA
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Great platform to support our fundraising event

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We increased our fundraising by approximately 20% year over year.

Pros

The Accel Events platform was exactly what we needed to support out 2 school fundraiser. We were able to have all of the functionality we wanted and the cost can't be beat. Also, the customer support was outstanding. We work with a number of vendors and haven't had such prompt response from support in terms of time to an answer from any ther vendor.

Cons

The only cons that we experiences were not having all of the reporting bells and whistles available to us online. All of our data was easy to download and get to the info, but it would have been nice to have some more flexible reporting. That said, this was not a huge deal and only a want not as much a need.

Review Source: Capterra
 

Selena from Friends of CRLS
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Very easy to use, great look, best customer service

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We were able to raise an additional amount for our annual event, while the cost of the service was less. It was absolutely the most affordable, easiest and most enjoyable way to raise funds for student scholarships, travel fellowships and teacher grants. Our organization supports all students, but especially those with little or no means to access travel opportunities or to pay for college. Accel Events will be our go-to platform for our silent auction in the future.

Pros

Intuitive and user friendly; beautiful, clean design, extremely cost-effective for our small non-profit; and, hands-down, the best, most responsive customer service we've ever experienced.

Cons

We have nothing negative to say about the software or the support. We were so happy with the platform and the people behind it that we will use again, and will recommend to others.

Review Source: Capterra
 

Laura from TADA! Youth Theater

March 2018

March 2018

AccelEvents was very easy to use both for us and the people bidding. Very happy with the experience!

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Pros

Whenever we had a question, it was answered right away. Everything was straightforward and self-explanatory.

Cons

It was a little frustrating that there were character limits when you download the catalog but not the item sheet, so in order to do everything we had to put in all of the short catalog descriptions, download that, and then delete the short put in the long descriptions for the sheets. It would've been helpful to have two text boxes, one for item sheet and one for catalog so that we didn't have to go back and forward. Also, there was no notice of these character limits so we didn't figure it out until we asked about. Clearer descriptions and additional text boxes would really help expedite the process.

Review Source: Capterra
 

Susan from Boston Cancer Support

February 2018

February 2018

Accelevents is FANTASTIC! No matter what day or time I had a question, I was answered within 5 min!

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Pros

The Accelevents back end has an easy to use interface, first-rate customer support--- no matter what time of day ( or night ) I reached out, someone answered me within 5 minutes. DO THEY EVER SLEEP? The result is a gorgeous inviting display of auction items!

Cons

It would be nice to add more than one photo to each item-- maybe you already have that option-- I will have to look into this further.

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: February 2018

February 2018

 

Hi Susan, thanks for the feedback! You can actually upload an unlimited number of photos per item. You can even drag and drop to change the order of the photos associated with a particular item! We look forward to working with you again soon!

 

Delia from Kennedy Heights Montessori

February 2018

February 2018

A-MA-FREAKING-ZING

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the amazing immediate reply with in 30 seconds of asking any question

Pros

This software is so easy to use. JUST WHEN YOU THINK you need to have this software needs a function that doesn't exist you ask CUST SUPPORT in a panic how in the world you will possibly make it work they are 5 million steps ahead of you. Not only that but within 5 seconds they reply with a warm stress free reply that reassures you that your event that you spent countless hours on is going to be the most amazing and successful event that could have possibly existed for your cause. I AM NOT A TECH SAVY PERSON! BORN IN THE MILLENNIAL GENERATION I STUCK AT COMPUTERS! but they have made it beyond easy! My second year happy to plan this even thanks to these guys!

Cons

the only thing i don't like about this software program is that they don't have the outreach that other auction softwares have that they send out technical help for the actual event to make the event smooth as possible. Even though they are there to help at every second through the site i can only imagine the absolute craziness if the top notch service was right in front of you

Review Source: Capterra
 
 
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