Great Auction Softward

They are great with online auctions, they help give you insight and ideas to help you reach your goal

Pros

Customer service is great and friendly. They are knowledgeable and help you succeed. Quick responses anytime I had a question.

Cons

I wish they had a built in duplicate checker for donors who register twice. You have to run a report that shows you duplicates but it would be nice to check for duplicates without running a report.

Best Bang for Your Buck

I could be a sales rep for One Cause because I love it that much! I have influenced 3 other non-profits within my community to purchase the software. I also helped in getting them going with their setup.

Pros

After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality! The reports are amazing and easy to access. The ease of designing your event page is wonderful. Even the smallest of events appear grand when One Cause is the incorporated. I have recommended the software to 3 local nonprofits and even assisted them in getting started on the setup.

Cons

One small enhancement- I would request that within one event have the capability to divert funds into separate banking accounts. Example- Fixed price items be processed in one account, silent/ live auction proceeds in a different account. I have not used the software for an in person event, so can't speak to it's ticketing abilities.

OneCause for peer-to-peer fundraising

We use OneCause to support our peer-to-peer fundraising campaign.

Pros

OneCause is easy to set up, and easy to understand. Configuration is straightforward and can be done by someone with minimal tech skills.

Cons

Using OneCause - as an administrator or end user - is unintuitive. The design is poor and users receive unintelligible error messages. It really doesn't inspire confidence in the platform, which is pretty bad when you're trying to convince people to share their fundraising pages with others.

Absolutely seamless software and such a game changer for our non-profit!

I cannot fathom maneuvering the pandemic as a non-profit without the use of OneCause, much less any other year. We incorporated it into every single virtual event and in-person event and were able to stay financially stable thanks to its use. We actually surpassed our budgeting goals for the year and had the most successful mobile bidding gala silent auction in the Zoos history. We look forward to using OneCause for many years to come!

Pros

OneCause, including their mobile bidding, peer-to-peer and online giving platforms, has absolutely set the standard for fundraising software for the best price. The software has been invaluable to our non-profit, paying for itself after a single event. Our team seamlessly incorporated each platform into our in-person and virtual events with ease. The mobile bidding software is not only a breeze for administrators to create and manage from the back end, but we have received countless compliments from users/guests as to its ease of use. Even older audiences were able to easily navigate the auction, donate and even set bots/watch different packages. The peer-to-peer platform was unreal. Not only does it have the best aesthetics and options for design, it's seamless in its reporting and analytics. Our peer-to-peer Walk was praised for being a interactive, exciting way to build networks and fundraise for the Zoo for an extended period of time. We cannot stress the effectiveness of this software enough!

Cons

There is truly so little that we dislike about OneCause. Our customer support contacts were so easy to reach, communicate with and work through any dilemma with. Our only "wish list" item for OneCause's mobile bidding software is simply to be able to categorize fixed price packages. That's all we can think of to improve the platform, which speaks strides of its excellence.

Good Product, Good Service, Relative Ease of Use

We were grateful to have a OneCause staff member at our Gala and she was excellent. However we have now learned to run the software ourselves with success. Customer service was good but it is not helpful to be directed to a website or genreal anwers to questions when you are seeking a specific answer. WE still can't figure out what some monthly charge is for. Overall expereince was good.

Pros

While we still can't get our people to give up paper bidding, we are very pleased with the ability to set up the auction page and share it it with event attendees and others. We have been successful using a buy now option and selling items before the event.

Cons

There needs to be a better way to cusomize bid sheets. There also needs to be a more intuitive, easy way to get people to preregister --- like a big button that says PRE-REGISTER. A small sign in button on the top right had corner of the auction page was hard for our people. Also a one step process to pre-regestier and put in a credit card (as opposed to a two step process) would be great.