About OneCause

OneCause offers fundraising software for nonprofits of any size. It supports activities such as donor management, online fundraising, ticketing and auctions with mobile bidding.

The solution gives fundraisers tools for planning events and keeping track of details. These include solicitation letters, attendee RSVP and check in, item auctions and package management, table and seating assignments, automated donor receipts and thank you letters, bid history, payments and more.

Fundraising campaigns are extended online through a "Giving Center" where fundraisers can create websites with customized URLs that integrate with social media. On the websites, event guests can preview auction packages, submit auction procurement data,...


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Supported Operating System(s):

Web browser (OS agnostic)

176 Reviews of OneCause

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(129)

129

4 stars

(39)

39

3 stars

(4)

4

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 176 results

July 2020

User Profile Picture

Christal from Westminster Schools of Augusta

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Great Auction Softward

They are great with online auctions, they help give you insight and ideas to help you reach your goal

Pros

Customer service is great and friendly. They are knowledgeable and help you succeed. Quick responses anytime I had a question.

Cons

I wish they had a built in duplicate checker for donors who register twice. You have to run a report that shows you duplicates but it would be nice to check for duplicates without running a report.

Reasons for Choosing OneCause

price of product

Reasons for Switching to OneCause

More control over the auction site and price of product

Response from OneCause (formerly BidPal)

Replied July 2020

Christal, Thank you so much for taking the time to share a review for us! We are grateful to be able to help support #FearlessFundraisers like you advance your cause. Fundraise on!

March 2021

Laurna from Western Kentucky Botanical garden

Company Size: 2-10 employees

Industry: Farming

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Best Bang for Your Buck

I could be a sales rep for One Cause because I love it that much! I have influenced 3 other non-profits within my community to purchase the software. I also helped in getting them going with their setup.

Pros

After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality! The reports are amazing and easy to access. The ease of designing your event page is wonderful. Even the smallest of events appear grand when One Cause is the incorporated. I have recommended the software to 3 local nonprofits and even assisted them in getting started on the setup.

Cons

One small enhancement- I would request that within one event have the capability to divert funds into separate banking accounts. Example- Fixed price items be processed in one account, silent/ live auction proceeds in a different account. I have not used the software for an in person event, so can't speak to it's ticketing abilities.

Reasons for Choosing OneCause

You have to tell buyers to do the math- most other non profit software take a percentage of the proceeds of your auction/ fixed price items for your event. If your proceeds are small, then go with the "free" or reduced software. Our event was set to have a larger amount in proceeds. It was a huge benefit for us to pay more up front, as a fixed price purchase for this amazing, highly functioning software. Ticket sales are about the same everywhere you turn- I did not find any option that avoided ticketing fees.

Response from OneCause (formerly BidPal)

Replied April 2021

We appreciate this review and your partnership, Laurna! Thank you for spreading the word to help support others' causes, as well!

March 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2021

OneCause for peer-to-peer fundraising

We use OneCause to support our peer-to-peer fundraising campaign.

Pros

OneCause is easy to set up, and easy to understand. Configuration is straightforward and can be done by someone with minimal tech skills.

Cons

Using OneCause - as an administrator or end user - is unintuitive. The design is poor and users receive unintelligible error messages. It really doesn't inspire confidence in the platform, which is pretty bad when you're trying to convince people to share their fundraising pages with others.

Reasons for Switching to OneCause

OneCause offers an integration with Salesforce, which was necessary for us at the time we switched.

Response from OneCause (formerly BidPal)

Replied April 2021

We love hearing we could help support your peer-to-peer fundraising. We're constantly adding enhancements to create the best user experience possible - thank you for your input!

December 2020

Mikayla from Blank Park Zoo

Company Size: 51-200 employees

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Absolutely seamless software and such a game changer for our non-profit!

I cannot fathom maneuvering the pandemic as a non-profit without the use of OneCause, much less any other year. We incorporated it into every single virtual event and in-person event and were able to stay financially stable thanks to its use. We actually surpassed our budgeting goals for the year and had the most successful mobile bidding gala silent auction in the Zoos history. We look forward to using OneCause for many years to come!

Pros

OneCause, including their mobile bidding, peer-to-peer and online giving platforms, has absolutely set the standard for fundraising software for the best price. The software has been invaluable to our non-profit, paying for itself after a single event. Our team seamlessly incorporated each platform into our in-person and virtual events with ease. The mobile bidding software is not only a breeze for administrators to create and manage from the back end, but we have received countless compliments from users/guests as to its ease of use. Even older audiences were able to easily navigate the auction, donate and even set bots/watch different packages. The peer-to-peer platform was unreal. Not only does it have the best aesthetics and options for design, it's seamless in its reporting and analytics. Our peer-to-peer Walk was praised for being a interactive, exciting way to build networks and fundraise for the Zoo for an extended period of time. We cannot stress the effectiveness of this software enough!

Cons

There is truly so little that we dislike about OneCause. Our customer support contacts were so easy to reach, communicate with and work through any dilemma with. Our only "wish list" item for OneCause's mobile bidding software is simply to be able to categorize fixed price packages. That's all we can think of to improve the platform, which speaks strides of its excellence.

Reasons for Choosing OneCause

OneCause has superior aesthetics and their staff were significantly better to work with. We had an unprofessional interaction with Classy staff that put a bad taste in our mouth.

Reasons for Switching to OneCause

OneCause is more affordable and offers a better experience for the administrators on the back end and guests/users. Reports/CSV files also seamlessly download and upload into our donor database, DonorPerfect.

Response from OneCause (formerly BidPal)

Replied April 2021

What a helpful review, Mikayla! Thank you so much for your kind words and for your partnership. Fundraise on!

April 2021

Hyla from Marco Island Center for the Arts

Company Size: 2-10 employees

Industry: Fine Art

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

Good Product, Good Service, Relative Ease of Use

We were grateful to have a OneCause staff member at our Gala and she was excellent. However we have now learned to run the software ourselves with success. Customer service was good but it is not helpful to be directed to a website or genreal anwers to questions when you are seeking a specific answer. WE still can't figure out what some monthly charge is for. Overall expereince was good.

Pros

While we still can't get our people to give up paper bidding, we are very pleased with the ability to set up the auction page and share it it with event attendees and others. We have been successful using a buy now option and selling items before the event.

Cons

There needs to be a better way to cusomize bid sheets. There also needs to be a more intuitive, easy way to get people to preregister --- like a big button that says PRE-REGISTER. A small sign in button on the top right had corner of the auction page was hard for our people. Also a one step process to pre-regestier and put in a credit card (as opposed to a two step process) would be great.

Reasons for Choosing OneCause

Onsite support, reasonable price, good initial sales contact, reputation and references.

Reasons for Switching to OneCause

They were unable to provide onsite support for our live gala event in 2021.

Response from OneCause (formerly BidPal)

Replied April 2021

Thanks for this helpful input, Hyla! We love being able to support your events and help you raise more for your cause!