About ClearGIVE Complete

ClearGIVE Complete is a cloud-based fundraising and constituent management solution, built to support activities in nonprofits of all sizes and kinds including, faith-based groups, churches, foundations and charitable organizations.

ClearGIVE includes functionality to manage campaigns, volunteer coordination, constituent communications and more. The solution supports multiple contribution types including one-time and recurring donations, pledges, text-to-give, peer-to-peer campaigns and online and offline point-of-sale.

The event management module provides functionality to create events, register attendees, manage tickets and process payments. The back office administrators provide information about the donor, volunteer and membership activities as we...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

3 Reviews of ClearGIVE Complete

Overall rating

3.67 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 3 of 3 results

Do you use this product?Write a review

September 2020

Greg from Trinity Fitness North Florida

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2020

Fitness facility software

Pros

We were able to work with the cleargive team to develop software tailored to our needs and customers.

Cons

Our business was new territory for Cleargive and there was a lot that we did not anticipate. At times we had to do multiple reworks to get things right. Towards the end of our time responsiveness could have been better. We were a relatively small business and our projects took some time to solve due to the fact that we were not as big a priority.

December 2016

Kyle from The First Tee North Florida

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

3.0

December 2016

ClearGIVE Review

As a non-profit, I use this mostly to sell merchandise and tickets. It is great on the user end, but our side it is a bit tricky to update easily.

Response from Clear Payment Solutions

Replied December 2016

We appreciate the feedback and are diligently working to improve our administrative interface for software integrations and other plug ins that need updating directly from our product. Our next version update should have enhancements for improving this issue.

August 2020

Jason from Trinity Fitness Colorado Springs

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

August 2020

Clunky and Bad Support

It was honestly painful. I have worked in tech for years and they were one of the harder companies to work with and get an answer from.

Pros

Honestly can't say there was much I liked about ClearGive. The administrative and user sides were both clunky. Even password resets were hard. Features were outdated.

Cons

The customer service was severely lacking in my time using the product. We had a tone of issues and eventually went to a new platform. Our new platform is free for non-profits, works way better, and the customer service is top notch. Because of that I would not recommend ClearGive to others unless they significantly upgrade their product and above all the quality and promptness of their support.