Get Connected Software

4.37 / 5 (59)

Our advisors have recommended this product 3 times in the last 30 days

About Get Connected

Used by thousands of organizations nationwide, Get Connected is a cloud-based volunteer management solution that provides organizations with the tools to manage every aspect of the volunteer process. Designed for nonprofits, schools, churches, and corporations of all sizes, Get Connected helps organizations improve volunteer engagement, organize teams and groups, and keep track of volunteer involvement. Key features include group and team management, personalized profiles, volunteer tracking and reporting, automated workflows, shift-based scheduling, push notifications, text and email messaging, and more.

Get Connected is designed to help organizations promote, manage, and report volunteer contributions. Volunteers can also specify their passio...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

60 Reviews of Get Connected

Average User Ratings

Overall

4.37 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(31)

31

4 stars

(20)

20

3 stars

(7)

7

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 60 results

July 2020

User Profile Picture

Heather from Rose City Rollers

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

Beautiful and flexible

Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good.

Pros

The capacity to really build community through the platform is awesome. It's easy to brand to look like everything else you're doing.

Cons

It's pretty pricey and there's a bit of a learning curve for sure.

Reasons for Choosing Get Connected

wide range of features and the ability to have opportunities that weren't shift based

Reasons for Switching to Get Connected

Wanted something that reflected our current century and made lives easier.

March 2021

Stacy from Community Food Bank of Southern Arizona

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2021

Recruit and coordinate help you need quickly

While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it).

Pros

We were able to recruit people VERY quickly to get the right amount of people to help in really dire situations throughout the last year. Some features we like: Scheduling features, qualifications, eBlasts, shifts, check-in/kiosk, automatic notifications, customization and look/feel of website, customer service that helps with brainstorming/finding solutions, the company's responsiveness/adaptability to feedback, Teams/group volunteering featuers, and features for grouping together volunteer opportunities (making it easier to run dynamic reporting, share certain types of opportunities with new volunteers, etc)

Cons

Not user friendly for older users/non-tech friendly folks; some features that we sought out DO exist, but not necessarily in the way we needed them to work; some reporting/filters seem counter-intuitive to working with the population system was built for (ex: very difficult to narrow down active, current volunteers based on how recently they "worked" or submitted hours); does require a LOT of training for both staff and volunteers

Reasons for Choosing Get Connected

Visually appealing, had more of the features we wanted, price point fit in budget

April 2016

Morgan from Barry County United Way

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

April 2016

Less than expected

I was hoping that this program would allow us to do more. More so related to the advanced events from an admin standpoint. We need to be able to add opportunities without having an agency registered. Some of our Day of Caring agencies aren't organizations who need volunteers year-round and thus an entire profile is not necessary. Also, we need a group leader to be able to sign up a full group without needing all of the names or individuals to sign up on their own. We have large corporations with one leaders who does it all. It is extremely discouraging and turning volunteer groups away from volunteering for this year's Day of Caring. We are such a small organization and the cost (while known upfront) is alot for us for a software that can't perform like we need it to for our biggest volunteer event.

Response from Galaxy Digital

Replied April 2016

Hey there, Morgan! Thanks for your feedack. Great news: Get Conneced offers several existing options that allow multiple users to sign up for Advanced Events (even for group leaders representing a team or company!). Better yet, our new Corporate Connect software is available now for your corporate partners so they can connect directly with your Get Connected site and respond quickly and effectively to all your listed volunteer opportunities and campaigns on a year-round basis. Please contact our Customer Care or Sales teams for more information!

January 2021

George from Tootyr

Company Size: 11-50 employees

Industry: E-Learning

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Great Platform

Overall great platform to use for volunteer management.

Pros

Easy to use and set up. The platform is plug and play and very friendly to technology adverse individuals.

Cons

Reporting is not as straightforward and the custom has bugs however the customer support is very responsive and the team constantly makes updated and fixes bugs.

June 2018

Gina from Heart of Illinois United Way

Company Size: 11-50 employees

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Since launching the platform, we are experiencing an even greater interest in volunteering.

Ease of use, better coordination of volunteers, increased marketing and awareness.

Pros

The software is easy to use, looks great online and offers rather robust back-end features for our partner agencies and as the site manager. It's also very user friendly for both agencies and volunteer team managers. We are very excited about the growth we've seen and the positive feedback we've received by our agencies and volunteer users.

Cons

There is nothing that we like least about the software! It's so useful to organizing volunteers and helping us streamline many processes. We still have the issue in our community that we have more volunteers than needs available or posted on the platform. While we have created a custom form on the site for a group of volunteers to request a volunteer need (specifically for teams of 5 or more people), we could use a few more features to help manage these company-based groups and to be able to streamline the process between the group's request, submission of project/needs from agencies specifically for a group, and actually matching the group to a need. We have also had more companies ask about collecting t-shirt sizes or other data from their employees upon sign-up, and I'm still working on a few work-around ideas for this. To address this process, we are currently utilizing a combination of the private volunteer need setting, user groups and initiatives. We may also start setting up custom pages on the site to organize a company's series of private volunteer needs into one centralized page that doesn't initially require a login by the user to view the need.