eTapestry


 

eTapestry from Blackbaud is an online fundraising and donation management solution designed especially for small and midsized nonprofit organizations. The web-based solution helps organizations to streamline their fundraising activities starting with reaching potential donors to scheduling and organizing fundraising events.

eTapestry is a web-based solution that can be accessed from any internet enabled device and smartphone from anywhere. The solution offers robust membership management tools to run membership programs, track members contributions and manage members contact details. The solution provides comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandises online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

eTapestry is available at a monthly subscription with zero upfront costs and 30 days free trial period for product evaluation. Nonprofit organizations looking for an online tool to raise funds without getting into the complexity of an on-premise software installation can go for eTapestry.

 

eTapestry - Donor details
 
  • eTapestry - Donor details
    Donor details
  • eTapestry - Correspondence template
    Correspondence template
  • eTapestry - Campaign performance management
    Campaign performance management
  • eTapestry - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

178 Reviews of eTapestry

 

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Software Advice Reviews (142)
More Reviews (36)

Showing 1-20 of 142

Ashley from STARS
Specialty: Human Services
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Worst. Experience. Ever.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I am not a fan of eTapestry by any means. The support is lacking and their help guides are very confusing and complicated to use. This is also not a platform where you can expect to learn intuitively, which poses a problem!

Cons

Honestly, there was nothing about eTapestry that I enjoyed using. I am happy that we migrated from this platform.

Review Source
 
 

Laura from ECHO
Specialty: Associations
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Much more user friendly than some of the larger programs

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The program makes more sense when learning how to add and track accounts. It is more user-friendly than Salesforce.

Cons

There are some limitations if you plane to grow quickly but for most non-profits it will handle all your accounts.

Review Source
 
 

Dawn from Safe Harbor
Specialty: Faith-Based Ministries
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

eTapestry is a very useful for successful fundraising

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This software has the capability of reporting on so many things. From donor retention to volunteer hours, you can set up your own fields and track what is important to your organization.

Cons

It can be very challenging and tedious to learn how to queries and reports work. There are so many criteria that have to be set correctly to gather the information you need.

Review Source
 
 

Kristy from Safe Place of the Permian Basin
Specialty: Human Services
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer services is always helpful

Pros

Able to have family records not only individual records, user friendly, can build specific reports that contain only the data you need

Cons

Building reports are time consuming, you have to build a query for the data then build the report that will use that data to run your report.

Review Source
 
 

Pat from Ethos Education Group
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

eTapestry's new features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Love the latest feature, allowing you to sign into Blackbaud and eTapestry simultaneously, making easier to navigate both.

Cons

Still unable to cut and paste an outside documents, picture or wording into eTapestry. This would assist me when creating newsletters and other documents.

Review Source
 
 

Laura from GrantLinkX
Specialty: Philanthropic Foundations
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

eTapestry Donor Data Base

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall great software

Pros

eTapestry is an economical donor data base that is provided through Blackbaud systems. It is a great price for all the features and functions it has. It can store and track all data on donors both individual and grants.

Cons

While the software and database can track grants it is easier and more useful to track individual donors. Matching funds are a bit tricky to input and events are another feature which are a bit tedious and difficult to track.

Review Source
 
 

Justine from The Catholic Foundation
Specialty: Faith-Based Ministries
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

The best for smaller organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Such an easy interface to maneuver. It makes managing donors and tracking gifts as easy as possible, while maintaining an attractive interface. Customer support is cool because a primary function is for support to be given by other users, people who know the software and may have overcome struggles like you are enduring. It creates a community in the nonprofit sector.

Cons

It might be too simple for larger organizations, but it's functionality is just as applicable for larger groups as it would be for smaller! Customer support will get you through any hassle.

Review Source
 
 

Betty from Edward Consulting
Specialty: Churches
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

I looked at this software for a nonprofit client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I considered this software as it was a solution for associations seeking to reach donors, nurture member relationships and track goals. But for the nonprofit I was working with they did not need to nurture member donors as they felt they did that already without this software

Cons

This software had many features that the nonprofit I was consulting for did not necessarily need. It is feature rich

Review Source
 
 

Kathryn from Boley Centers, Inc.
Specialty: Human Services
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Expensive platform with increasing costs and long contract periods!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unfortunately, eTapestry is just not easy to work with as they were in the beginning when we started working with them in 2011.

Pros

At first I loved eTapestry for its great support and a la carte options. It is definitely a robust system.

Not so much anymore since they are now part of Blackbaud. They now bundle options and railroad agencies into long contracts to get single features that used to be available a la carte.

Cons

All of the above, plus their communications tool is not the best. It would be better if they integrated with a marketing tool like Constant Contact and included that in their packages. The maneuvering through the system is clunky and not at all intuitive.

Review Source
 
 

Chris from Teatro Nuovo
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We're still in the early stages of setting up our database but so far every question I have had has been answered by an online "how to" page from Blackbaud. They have been really helpful for me.

Cons

I think setting up a "household" should be easier. Maybe it is because I am new and still trying to figure out the best way to do it but there seems to be too much manual work to create a joint account.

Review Source
 
 

Robyn from Sisters of St. Francis
Specialty: Faith-Based Ministries
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

ETapestry for NonProfit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Data conversion from ResultsPlus was excellent. The specialist worked with us to make sure all the data was correct and matched or improved upon how it was organized. The process also helps you become familiar with the software. So, once completed, we were able to start using without much disruption.
We've been successfully using it for over a year. Overall, it is user-friendly, with great support. Our account manager is wonderful and helps with issues/questions; checks up from time to time. Online resources/tutorial great and help navigate some of the learning curves with reports, mailings, etc.

Cons

We got an odd impersonal e-mail with a link to view our invoice.It would be nice to be able to pull it up online via our Blackbaud Account Site. Support was slow when we had a question with invoice and not easy to manage/review.
Not the best for e-newsletters - it's a little clunky to design with limited templates. We stayed with Constant Contact, but there are good integration features with eTapestry.

Review Source
 
 

Amanda from St. Joseph Catholic School
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

eTapestry has helped us to keep all of our donor information in one easy to use datatbase.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ability to easily print out specific and detailed reports when needed has been extremely helpful.

Cons

At first it was a bit overwhelming trying to figure out how to print a specific report for a specific need, but after some trial and error, it became easier.

Review Source
 
 

Kerri from Creative Capital
Specialty: Arts & Cultural
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Streamlined Fundraising Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Etapestry has helped our small development department in big ways! It's ease of use was critical for staff who had not used professional fundraising systems before. They were able to get on and get started right away.

Pros

Dramatically cuts down administrative time with auto functions, which was essential for our small development team so that they can spend time on cultivation vs. wasting time updating spreadsheets and processing donations. Easy reporting and querying has enabled us to better assess our efforts and returns. Great donor tracking functions ensure things are slipping through the cracks. The auto reminders and calendaring are super helpful. The seamless integration with online giving was also a blessing.

Cons

The only con is that the online fundraising interface is a bit limited design-wise, without additional cost.

Review Source
 
 

Kelly from www.alabamarivers.org
Specialty: Environmental
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Perfect customer service and help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We use eTapestry for all of our donor and fundraising needs. We have used many other products and have never been satisfied until now. Every function we need - and many we didn't even know we needed - are included in eTapestry. Even more than that, whenever I have a question or can't figure something out, their online help is available and can quickly and effectively solve any problem or challenge I have. I HIGHLY recommend eTapestry for your fundraising and donor relation needs.

Cons

I don't have a single con after using them for 3 years! The only small tiny downside would be that I wish there was an app I could check from my phone.

Review Source
 
 

Tony from Charleston Pride
Specialty: Public Broadcast (TV & Radio)
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Great starter CRM, wish the forms were more flexible.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It’s a great product for us just starting out with a CRM and moving away from excel sheets and CSVs.

Cons

-The forms aren’t truly embeddable but just an iframe instead. Should work like OLX
-The forms can’t take payments on behalf of orgs. Makes it difficult for us since we work primarily with organizations and not individuals.

Review Source
 
 

Aaron from Museo de las Americas
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Excellent Non-Profit Museum Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very nice product!!! It is easy to use and great for tracking museum data: memberships, visitors, artists, etc.

Pros

I love the journal entry ability. It is easy to use and a nice way to keep track of promotional emails sent.

Cons

There are many functionalities that require additional programming or knowledge. It would be nice to know how they work. A nice summary of the functions would be nice to have, so that we are aware of what we are working with. There may be functionality that would benefit us, but we are unaware of it.

Review Source
 
 

Ruth from McLean Dawson Consulting
Specialty: Human Services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

eTapestry - is it for you, without a rep?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I can recommend - you have to decide and you management without a Lindsey

Pros

I like eTapestry but I have to confess that when I started at an organization using it I had the benefit of an assistant who knew the product inside and out and got me started almost immediately actively working with the software. It is intuitive so I only had to query my wonderful colleague, on occasion. I was excited at what was possible to accomplish (with some add-ons).

Cons

Again the confession: if I did not have rep on board would I have been able to be operating the system my first week. I had used similar products before and am not really a novice. I did reach out during that time to eTapestry for support but it was often slow enough that I figured everything out without their help

Review Source
 
 

Julie from Heritage Hill Foundation
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Needs to be less cumbersome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

eTapestry is a very dynamic and functional database for tracking donors. It has a lot of potential to make this daunting task easier.

Cons

eTapestry needs to make this more user friendly. It is very difficult to learn, and customer support is hit and miss.

Review Source
 
 

Franklin from SCEF
Specialty: K-12 Education
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

eTapestry works for us!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to get started, holds all our historical data, functional for our entire team. Adding additional search tags is a snap

Cons

Wish queries were easier to configure. Want a functional mobile version for "on-the-go" access. Need better family/business reporting

Review Source
 
 

Jessica from Killing My Lobster
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Up And Running Right Away!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Product is easy to use and is easy to implement (i.e. it's ready to go right out of the box, unlike products like Salesforce). It's ease of use means the whole staff is able to use it (our Executive Director, our Artistic Director, our Accountant, Everyone!) so all our data can be stored and sourced from one place.

Cons

Wish eTapestry synced better with BBM, especially with the input of data. Also, wished that it synced even more with constant contact.

Review Source
 
 
 
Showing 1-20 of 36


August 2018

August 2018

eTapestry for basic needs

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is very basic and thus, easy to learn.

Cons

Because it's a basic software, the functionality is not as extensive as some other software suites.

Review Source: Capterra
 

Lisa from Kids and Canines
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

e-Tapestry: Non-Profit Software for 10,000 or less donors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When I worked for a small non-profit we used e-Tapestry successfully. It was a tremendously helpful to establishing our development pyramid and where our team should best spend our time to be successful.

Pros

This software allows you to track, research and analyze donors. That means you can project revenue, cultivate more effectively and have a better communicative relationship with your donors.

Cons

In non-profit, development professionals use many different types of software. I see eTapestry as the entry level software with an eventual graduation to Raiser's Edge.

Review Source: Capterra
 

Jasmine from Martinez Street Women's Center

July 2018

July 2018

I've previously used eTapestry for donor database management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about eTapestry is the ease of functions. As a donor database system, it is easy to pull reports for specific things.

Cons

What I like least about eTapestry is the importing. This product is great if you are the first one to use but if you are being added in you just need to make sure that you understand how your company uses it. Information can get mixed up quickly and can do more harm than good.

Review Source: Capterra
 


June 2018

June 2018

I've used eTapestry for five years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's almost infinitely customizable and is pretty powerful. If you know how to use it, you can track and report on really good data.

Cons

The software is stuck in the 1990s in terms of its design and technology. It can be very slow and is terribly unintuitive for a new user.

Review Source: Capterra
 

Aimee from Branches, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

We use this software to manage the donors, supporters, volunteers, etc. for our non-profit.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

It a good, basic tool for housing all of your client, customer or supporter contact information and activity.

Pros

Its an inexpensive way to manage donor and supporter activities. It also allow us to bulk email and communicate to our audience. We can design a nice email with graphics and it is fairly easy to set it up and send it out.

Cons

It is a little clunky in that the categories and drop-downs aren't customization. You basically have to get with your team (or those responsible for entering data) and decide how to use their established categories to fit the data you want to collect in order to have it be consistent for each person's information that you enter.

Review Source: Capterra
 

Spencer from Roadrunner Food Bank
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Slow loading times, yet valuable, helpful, and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits that I get from eTapestry is a giant database that can easily access each user by using a simple 1 to 6 digit entry recognition. Being able to store all this information online as opposed to locally also benefits our organization due to eTapestry's massive storage.

Pros

I like the most the fact that one can search for a client's account by their account number, with a / before it, and find any given person within the account instantly. This sort of number-orientation makes the software much easier to integrate for importing data, especially when importing hundreds of account updates and journal entries at a time.

Cons

I like the least how slow the software is. Perhaps this is because my company is utilizing the maximum account storage (we have 100,000+ accounts on file). When clicking on someone's name, there is a loading time of 3-5 seconds. When attempting to enter a gift or a journal entry from that person, there are 2 additional loading buffers of 3-5 seconds depending on the activity within the company at that time. This severely slows our process of data entry, preventing data entry from being smooth and fast.

Review Source: Capterra
 

Jake from Mustard Seed Network
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

eTapestry is a good (not great) system for what we needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are able to track and communicate with our donors through this system. The reporting functionality is amazing for the price, and after a user has invested quite a bit of time into learning how everything works, the system has many capabilities that have been extremely useful for our organization.

Pros

We like the tiered permissions (security groups) function, which set this system apart from many other offerings in the donor management arena. The customer service has always been great when we've had problems. The reporting capabilities of eTapestry are absolutely incredible.

Cons

The software is not always intuitive, and it's only easy to use after lots of time has been spent learning its layout and functionalities.

Review Source: Capterra
 

Karen from Sisters of the Presentation of the Blessed Virgin Mary
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Highly recommend eTapestry for your fundraising software. Absolutely worth the money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to set up queries, fast reporting features and an increase of donations because we have more time to focus on the donor and not the software.

Pros

Blackbaud's eTapestry is highly functional and very easy to use. We have almost 7,000 records in the eTapestry database. We found for queries, reporting and lists we are able to create these quicky to return the information we desire. Also, there are customizable features that we use frequently for our specific donor interests.

Cons

Our organization does not have anything negative to say about eTapestry. The service is fabulous and so is the product. We wish it were a lower cost, but feel we get the value out of the software.

Review Source: Capterra
 

Amanda from Wisconsin Women's Health Foundation

June 2017

June 2017

Our database of donors is easily accessible and editable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the account creation and intuitiveness of the software to manage duplicates. I often use this feature to double-check names and relationships for multiple other uses.

Cons

It's really difficult to understand how to run queries and feel like your data is complete sometimes.

Review Source: Capterra
 

Morgan from The First Tee

February 2017

February 2017

eTapestry for non-profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support

Not bad, wish it could be a little more modernized with it's functionality as far as email blasts, etc.

Review Source: Capterra
 

pamela from Hollister House Garden

January 2017

January 2017

the absolute worse customer service ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a small public garden who recently purchased a 3 year subscription to eTapestry. Don't be fooled by the smooth sales pitch - the service is appallingly bad. We purchased what was sold as unlimited phone support at an additional cost. One month later we still have not been able to get a call answered. When we call there is a message saying we are not entitled to phone support despite the check having been cashed one month ago. Contacted them again this morning - still waiting 4 hours later for help - currently on hold. It may be a decent program but there is no help getting it set up. Buyer beware!!!

Review Source: Capterra
 

Tim from Global Teen Challenge

January 2017

January 2017

Its like flying a rocket

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

I know it sounds like a lot of fun ... but you have to have MBA from Blackbaud U to really make it work. If you are a small organization, working with a team of volunteers , or you have low skill employees ... this is not the system for you. (Don't get me wrong, for a large organization with a team of dedicated database workers ... this is the most powerful system out there ... but for the small to mid size organization ... scale back to something a bit easier to use.

Review Source: Capterra
 

Ashley from CAFO

January 2017

January 2017

Good Tracking for Smaller Non-profit Organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

eTapestry is a good constituent management system for a smaller non-profit organization. Our organization has grown in volume and complexity very quickly. This unexpected growth has made tracking a bit more involved than our small team can handle. But with that said, I believe eTapestry has a great capacity for detailed tracking that would help any non-profit as long as it's set up in a way that allows for growth.

Review Source: Capterra
 

Andrew from The First Tee of North Florida

December 2016

December 2016

eTapestry Critique

Ease-of-use

Functionality

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Value for Money

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The system we found very functional and inclusive in all donor and fundraising needs. The record keeping is great and allows you to track what was sent and when and how often. It allows you to find any donor's information to ask them for another donation or a thank you letter. It is a little on the expensive side and not the easiest system to figure out, but all in all, i would recommend it.

Review Source: Capterra
 

Thea from Bald Girls Do Lunch Inc

November 2016

November 2016

Clunky and old school

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Inflexible forms, reporting and customizing along with deal-breakingly slow to load event registration forms with few design options anywhere close to modern standards turned us totally away from etapestry after a 2 year stint. Even the training videos were stuck in the 1950's. Far too unsophisticated for our use. Asked too few and the wrong questions before diving into our data set-up left us wondering what we would get. Short answer: not what we needed. Their claims of customer service and customization are a fantasy.

Review Source: Capterra
 

Laura from The Oaks Academy

November 2016

November 2016

Some limitations...

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Has a lot of tabs/menus that aren't always easy to understand or navigate. Also not a good way to give clients in database a way to customize the kinds of emails they want to receive from us--it's all or nothing right now.

Review Source: Capterra
 

Kyla from The Oaks Academy

November 2016

November 2016

Appreciation for E-Tap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

For the cost, I feel that e-tapestry has served our organization well. I also appreciate the customer support offered when we hit a road bump.

Review Source: Capterra
 

Julie from The Oaks Academy

November 2016

November 2016

The Oaks Academy E-Tapestry Review

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Support

E-tapestry has been fairly easy to use so far. I have mainly used Raiser's Edge in the past, so E-tap has been an easy adjustment.

Review Source: Capterra
 

Lydia from The Oaks Academy.

November 2016

November 2016

Blackbaud/etap review

Ease-of-use

Functionality

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Ease-of-use
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In etapestry, I mainly use the email function. Which is very easy to use, and I love the reports I can see. Being able to email our database at large, or in segments, has changed the way we communicate with our donors. It has been so incredibly helpful to see who opens what, and how individuals interact with our emails.

Review Source: Capterra
 

Ginny from GCSF

November 2016

November 2016

eTapestry is in the dinosaur age

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

reporting is very cumbersome; lots of clicks to get to where you want to go ; difficult to navigate!

Review Source: Capterra