About Fundly

Fundly is an online fundraising platform used by nonprofits, charities, clubs and other organizations that seek to raise money for a cause.

With this application, fundraisers can create custom, mobile-ready donation pages with videos and photos, while the iOS mobile app enables them to track contributions and supporter activity from Apple devices.

Communication tools let campaign managers import contacts and customize email templates, then send thank-you emails, appeal letters and other messages to those contacts through Gmail, Yahoo, Survey Monkey and Constant Contact.

Fundly also includes built-in social sharing features that allow supporters to post donation pages on their networks, increasing campaigns' reach. And campaign managers can pub...


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Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of Fundly

Average User Ratings

Overall

3.39 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(2)

2

3 stars

(5)

5

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

May 2017

Christine from Arts North Carolina

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Overall, we have had a great experience with Fundly. Lots of great features and amazing support.

More automation of recurring donations. Great for managing our events. Peace of mind knowing that support is available and responsive.

Pros

The best thing about Fundly is their customer support. A great system is nothing without support to get you up and running and help you when you have a question. Their webinars are great, especially the Friday drop-in webinar. I also like how it helped us get our recurring donations mostly automated. All I have to do is go in and click to send the acknowledgment emails. They also have great ways to recieve donations and event registrations online. The donation widget we have on our website definitely increased our online donations.

Cons

The reporting feature can be hard to learn. It's very powerful and can do a lot when you get up to speed but the learning curve is steep. Luckily, they have the Reporting Huddles. I have gotten a lot of help from going to those.

June 2017

Isis from Ruth's Way, Inc.

Company Size: 1 employee

Industry: Individual & Family Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

AWESOME!

The software is extremely easy to access, and utilize.

Pros

The software is so easy to use, even for people like myself who are not so "technology literate"! Anytime I need assistance the staff avails themselves immediately. I can keep track of every single item regarding our organization in ONE place, this is most helpful for me especially since in the position of ED I wear many hats.

Cons

Occasionally the system will freeze up on me, but this is generally the only issue that I've encountered. I do not have any other cons to report at this time. The system has been for the most part AWESOME.

Response from Fundly

Replied June 2017

Thank you for your positive comments. I am so glad to hear that you enjoy using Fundly CRM. Call us if there is anything we can help you with.

March 2017

Jeffery from Flagler Humane Society

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2017

STAY AWAY!

This was a great company and product when it was nonprofiteasy, but ever since becoming Fundly CRM is has gone to the birds. Used to be a simple, user friendly experience. Now it is cluncky, not user friendly and some of the features are impossible to use unless you are a computer programmer. Customer service does not exist with this company - be prepared to be thrown into the wolf's den. At best they will give you a list of instructions a day later, but that's all. Or they will tell you to watch a webinar. If you have nothing else to do but mess with a computer all day this might work for you, but most of us fundraisers do not (or probably don't know how because that is not our job!). Then the support personnel talk to you like your stupid because you can't figure out what they are talking about from their written instructions and they then want to charge you just for the privilege of talking to them on the phone. The reporting feature is absolutely useless unless you are a computer engineer. Seriously! They farm out the reporting to a company called Exago that is for market research. I'm totally not kidding - check it out http://www.exagoinc.com/. This is what you have to look forward to. Nothing but headaches and anxiety. Please do not fall for these people; especially the sales guy Dan. They do not care about you. They're only objective is to add more clients and definitely not to help you or your organization.

Pros

NONE

Cons

THAT IT EXISTS

Response from Fundly

Replied April 2017

At Fundly. we understand that any new technology creates a learning opportunity that can sometimes feel daunting. We make every reasonable effort to ensure that our customers have a multitude of free training and tools to learn the features of the Fundly CRM platform. Unfortunately, in this case, the customer did not have the time to complete the training as offered and there was an unreasonable expectation that the Fundly team would do additional work for free. Although we made several attempts to engage in a solution, we regret that we were unable to sufficiently satisfy this organization's request.

June 2017

Catherine from Hillside Health Care International

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Service is excellent, the program is robust and an excellent value.

Efficiency, support, ease of use for myself and other internal customers.

Pros

The support is fantastic, the software is easy to understand graphics; ease of use of the various input and access systems, detailed reporting, and price.

July 2019

Andrea from Nine Entertainment Co.

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Broadcast Media

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2019

Great online tool for fundraising

Pros

Easy to use for crowdfunding, able to share links on whatever platform.

Cons

It does what it needs to do, so doesn't have any cons for me.

Response from Fundly

Replied October 2019

Thank you for your feedback and being a valuable client Andrea!