NetSuite Software

Highly recommended

Pros

The netsuite is really great. It is very ease to use. And the interface is very simple yet beautiful.

Cons

I think Netsuite is very expensive for the small company. Nothing cons about it. Just waiting for your next update.

Thumbs up for company who has allotted budget for this.

Pros

This is a CRM based software which capture orders, used more in sales, breakdown orders like number order in number quantity

Cons

This application software is expensive compare to other cheap software which can bring same outcome. yet this is a Good application.

An outstanding tool overall.

Pros

The reports are easy to extract and to comprehend. It can also be customized depending on the need of a certain project or campaign.

Cons

It will take time for users to get themselves familiar with NetSuite and its features. The interface isn't so intuitive.

This is Why I Recommend NetSuite

Pros

This is a great tool. The best thing I love about it is that it allows any user to customize the system according to his/her needs.

Cons

NetSuite is a tool that has been working for us for years. Aside from the fact that it lags sometimes, all is okay.

Generally, very love this app. Keep it up

Pros

This product is very user friendly, easily capture orders.very useful in may job
highly recommended

Cons

A bit expensive but nothing than that. Its very useful for me. Best recommended for all may workmates.

Thumbs up. Recommended

Pros

This software allow you to capture order and used more in sales. breakdown of orders (quantity price number of order)

Cons

This software is more expensive compare to other software which is more reasonable price and easy to used.

chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Pros

not sure. chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Cons

no customer service. chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Pros

I really love how the software looks and feels. It responds quickly and does things the way you'd expect them to

Cons

Customer Care really leaves you shaking your head. No fast replies and a lot of getting pushed around

I wish there was more ability to customize with NetSuite because there's so much going on sometimes it creates a feeling of being overwhelmed. I think being able to adjust to my business needs would make the program more intuitive and easy to use.

Pros

The program is very easy to use and learn. I was able to quickly and easily bring my employees up to speed and become functional within the software.

Cons

Not everything in the UI is always intuitive. It's logical but your instinct is to go to one part of the program when the functionality you're seeking is actually in a different location.

Pros

This software is very user-friendly and can customize anytime. Good software also for inventory purposes.

Cons

Cannot be purchased individually. But overall, it is good and accessible

We are planning on using the free resources available to us and we realize it would take looong hours, but as I've said I think it's going to be worth the while.

Pros

It is a very big plus that Netsuite can make this available to non-profits as a donation to the organization. It may take some time to finally get it going but I think it's worth it. It will definitely tie some loose ends, organize our system better and allow us to streamline and fine tune our operations.

Netsuite is also very generous in conducting trainings for beginner-users of the software.

Cons

It's not "out of the box", as there are parts that only experts can do in order to guarantee that everything is in place. When I ask for a quotation for consultancy and implementation, one company said it will be chargeable. Just not possible for us to shell out that money.

Easy to use and can run reports with Netsuite support to make sure your needs can be met. A good way of controlling inventory and making sure everything is running smooth.

Pros

A good way to determine any issues in your system for inventory.

Cons

Password needs to be changed every quarter I believe.

Has great reporting functionality but in order for this product to really work for an organization, the upfront work really needs to be scoped out and implementation needs to be done right. Love the reporting capabilities in NetSuite and how it ties everything together.

Pros

Reporting functionality

Cons

Not very intuitive

Advice to Others

Spend time planning implementation before rolling out to your company.

It is the one of the best cloud software we've used so far. Fully satisfied. It is a complete package and a one stop solution for your computing needs.

Pros

Flexible
Customizable

Cons

Can't purchase individual module.

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st.

The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually.

Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive.

Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work.

Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.

Advice to Others

Check out SAP first.

This software is the best cloud software I've ever used or heard of. This software has the ability to eliminate the need for any other software.

Pros

Between Netsuite and the products that it interacts with you can do almost anything. Extremely flexible, great customization opportunities.

Cons

In depth CMMS software would need to be integrated with netsuite.

Overall Netsuite is a good small company. So far using netSuite CRM it has been really dependable software. With the news of Netsuite being acquired by Oracle, I am concerned about their ability to provide the same quality of service as a part of a larger corporation.

Likes Best

Great customer service, just a phone or live chat call away.

Likes Least

The product key is very expensive. I would of liked a volume discount option.

Recommendations

Take your time, there is a great online tutorial and live help.

Likes Best

The support is fantastic. They are great people to work with.

Likes Least

It is very pricey, difficult to use and integrate. It doesn't work with Mac very well.

Recommendations

Do your research, evaluate your needs and don't go for the top of mind solution.

Likes Best

Compatibility and ease of use of the product and design is exciting.

Likes Least

Sometimes it requires a lot of training for novice users.

Recommendations

Full utilization of software will give a better idea of the product.