About Salsa Engage

Salsa Engage is cloud-based fundraising system for nonprofit organizations of all sizes which helps in donor management, digital marketing, online fundraising, online advocacy and peer to peer fundraising.

With Salsa Engage, users can organize their campaigns, track donor data and analyze the results of previous campaigns to improve. Additionally, users can automate processes such as feeding information directly into donor profiles.

Salsa Engage keeps a track of communication with donors which is accessible to team members, enables them to provides personalized and avoid repeat information. Users can create customized dashboards to track and measure key metrics with real-time visualization. Reports can be scheduled to deliver on a recurring basis.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

93 Reviews of Salsa Engage

Average User Ratings

Overall

3.85 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(40)

40

3 stars

(19)

19

2 stars

(4)

4

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 93 results

January 2020

Blake from TMI Project

Verified Reviewer

Company Size: 11-50 employees

Industry: Performing Arts

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2020

The "favorite child" of the Salsa family

I wish that the Salsa family would update the CRM platform to match the workflow, UX, and ease of use to its sister product Engage, which is extremely well-designed. I love working on the Engage platform and hope to see more updates as time allows.

Pros

This is the better of the Salsa products. It offers a "mini CRM" that, while less comprehensive than its sister software Salsa CRM, offers enough functionality to feel like a CRM; additionally, its connectivity to the CRM platform makes it an extremely useful, multi-layered marketing tool that offers solid email, content, and social capabilities, in addition to good fundraising tools.

Cons

The only flaw would be with their P2P program which doesn't offer very extensive coverage on personal progress bars, public-facing donor info, or easy-to-navigate user capabilities. Additionally, I wish Salsa Engage would offer a link to some sort of ticketing software in order to make our events flow better.

Reasons for Choosing Salsa Engage

Salsa Engage made the most sense as it was the most powerful of all the other software platforms we explored.

June 2015

jeffrey from AE911Truth.org

Industry: Higher Education

Time Used: Less than 2 years


Ease-of-use

2.0

Customer support

5.0

Functionality

4.0

June 2015

More Apple, Less PC: Incredibly Robust software, yet needs ease of use

Pros

The vast amount of robust capabilities built into the software platform, always finding new ways of accomplishing tasks and eventually easier ways of doing them.

Cons

It has more of a Microsoft/tech geek feel to the GUI and application's use, rather than the Apple business model for ease-of-use right out of the box, that most non-profit volunteers/activists are accustomed to using for getting a task done quickly — the obvious metaphor to me the difference between the mechanic who wants to get under the hood of his new car and tweak and modify like a hot rod, compared to the average person who wants to drive a Honda off the lot, to get from A-to-B effortlessly and reliably without much thought because they have bigger jobs to do than figure out the mode of transporation, that the car is just a tool and you shouldn't have to take multiple mechanic classes to figure out how to drive it. Albeit, Mailchimp is a different platform for smaller email tasks for small groups, yet their ease-of-use GUI model helps the lay person get done quickly and with less confusion. Our IT personnel love the Salsa platform which is all that really needs to be said, yet the people who have to use it on a daily basis compare it to a flight cockpit of endless switches and tabs. For a premiere email database platform that Salsa is, I'm still waiting for emails I send to be fully-responsive and readable on the smallest smartphone. Just not there yet. Mentioned that at the last Salsa training event in San Francisco last fall, which we were told is coming... Still love the software platform. Even though the FAQs leave you wanting and confused with laborious hoops to jump through for answers to problems that mostly don't seem to work, sending a ticket to Salsa gets a quick, friendly response, a great answer and usually a screen capture of what precisely to do in a succinct manner, which should populate the FAQ area instead and the answer model to use. And one last thought, as with the SF training event mentioned here, and the last Salsa conference in Virginia, it was an obvious sea of Apple laptops and iPads across the board at all events, all tables. So, the clientele around DC and elsewhere, the core target demographic for your software that traveled to the conference, prefer out of-the-box, ease-of-use products to get the job done, quickly.

June 2020

Geraldine from Big Brothers Big Sisters of Peel

Company Size: 11-50 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

June 2020

Great platform

Very happy we chose to use Salsa Engage as our database. Our team finds it very user-friendly.

Pros

We are very happy with the ease of using this platform.

Cons

The reporting function is always a struggle for us.

Response from Salsa Labs

Replied June 2020

Geraldine - Thank you very much for taking the time to post a review!

February 2018

Jacqueline from Lifestyle Medicine Foundation

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2018

Does what we need but have come across many, many issues

We still use this software because we're already signed on and it does what we need. However, I have been very frustrated with it for some time.

Pros

Helps us do all of our engagement in one platform whereas we had multiple softwares before. Like the 'all in one' aspect of it. Good support team.

Cons

Many issues and lack of simple necessary functions. Email formatting issues, preview issues, viewer interface sorting issues, cumbersome editing, social media publishing is cumbersome. Overall, found many aggravating issues.

Response from Dan

Replied February 2018

Hi Jacqueline - We are concerned about your review because this is the opposite of what we're hearing from our other Engage users. We will have our Smart Start strategist Ilona reach out to you immediately to see if we can help you get more comfortable with the tools.

October 2019

Emily from Challenge Aspen

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

3.0

October 2019

Salsa for Non-Profits

Salsa is good for general tracking of activities, donors, etc. I would recommend other CRMs over Salsa due to the outdated platform.

Pros

Salsa was good for making secure notes about participants/donors and tracking relationships and touches with the participant/donor.

Cons

Running reports is extremely difficult in Salsa. I think this feature could be updated and your customers would be a lot more pleased.

Response from Salsa Labs

Replied November 2019

Emily - Thank you for your review. It looks like it has been a couple of years since you have seen our software. We'd love to show you what we can do now! Please let us know if you are interested.