CommunityForce Software

4.60 / 5 (5)

Our advisors have recommended this product 1 time in the last 30 days

About CommunityForce


CommunityForce, Inc. is a global technology company that offers a full range of service modules, including scholarship management and grants management, to manage every aspect of business operation for philanthropic organizations, educational institutions, associations and other nonprofit organizations. CommunityForce’s solutions offer the next generation of data capture and business intelligence in a fully automated platform to reduce cost and improve efficiency

 

Their Application Life-Cycle Management software has been designed specifically for Scholarship and Grant makers and has been proven to help these organizations to become more efficient when managing their application process from Intake, Review, Awarding, and Post Award. Along with the software allowing organizations to have complete oversight of the application process, the platform is completely configurable & customizable to automate most application workflows.

 

With the platform being built to scale and grow, CommunityForce fits with any type of organization, small and large.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

5 Reviews of CommunityForce

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(3)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-5 of 5 reviews

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March 2017

Kevin from P.E.O. International

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Great Software and even better support!!

We have been a CommunityForce customer for just under a year now. Before making the switch to the CommunityForce solution, we utilized a home grown custom built solution to support 6 individual scholarship programs. As with many home-grown systems, it had reached a point of no longer being feasible for us to support. But most importantly, we finally came to the realization as an organization that we are not in the business of being software developers. Our purpose is our mission, which is providing educational opportunities to women. After an exhaustive search, we decided on the CommunityForce solution. It is a decision that we are fortunate to be reminded of daily as being the right one. As you can imagine coming from a custom-built solution that was tailored around our business processes, there were certain facets of the system unique to our organization. These facets became embedded in our operating policy, which turned into requirements for CommunityForce. CommunityForce stepped up to the plate and in short order added the functionality into their solution to accommodate our uniqueness. To date they continue to step up to provide solutions vs. presenting barriers to our requests. As with any implementation of new technology there are always challenges, but the CommunityForce team was always and continues to be there to help us overcome them. Because of their implementation approach and intuitiveness of the solution, we are fully capable ourselves of building additional application workflows with the support of the CommunityForce team as needed. I think the best way sum up our experience with CommunityForce to date is to say this. Even though we are fully aware CommunityForce has hundreds of customers like ourselves, we are made to feel like we are their only customer. We are fully committed to being a customer for life!

Pros

Support Team. Ease of use. Cost to operate compared to the previous solution. Road map for the future.

Cons

none

Response from CommunityForce of CommunityForce

Replied March 2017

Kevin, Thank you so much for this review! Our team here at CommunityForce is honored to have P.E.O International as a dedicated customer! Looking forward to many years of partnership!

April 2019

Joyce from Forman S. Acton Educational Foundation

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

April 2019

CommunityForce

Pros

We found that our users of our scholarship platform found the software was easy to input information and that the technology requirements was not overwhelming. In addition, we found once we learned the system, we, as administrators found it easier to work with. If you have strong skills in technology you will love the autonomy of this system.

Cons

It was not always easy to go into the system to clone the application and then make necessary changes in the new application. It did require a lot of learning and reviewing numerous videos to find the best way to proceed. In all honesty, this was a self service platform and one needed to become very adept at the technology required to fully implement the application platform. In addition, it was not possible to have multiple applications opened, released and tracked simultaneously and easily which was a requirement for our college saving account application. By means of tracking, there was no way to develop student profiles and connect email communication directly to the student that would cover an extended period of time.

Response from CommunityForce of CommunityForce

Replied April 2019

Thank you for the awesome feedback Joyce! If you have any suggestions or feature requests, please submit your ideas in our client support portal!

May 2018

Tony from Los Alamos National Laboratory Foundation

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2018

Our Foundation has had a very positive experience with Community Force and Scholars United!

We received many benefits from Community Force's scholar's united application. It's nice having a robust application portal that can handle many different scholarship funds - all with different application questions and criteria. I highly recommend the software to anyone with small or large scholarship programs.

Pros

I like that this product employs case logic technology so that our applicants can be screened prior to creating a profile and starting an application, or applying for the one of our multiple scholarships using the wrong application form. I also like that students are allowed to upload supporting documents into the application.

Cons

Our selections criteria and scoring matrix are very complex and don't really synch well with SU's evaluation system. As such, we score our applications separately outside of the system, which isn't all that bad because it's very easy to export the application data to a MS Excel spreadsheet. It would be nice if CF and SU could add a CRM feature to their product so that we can continue tracking student payments while they are receiving funding from our program, and then after they've graduated, keep them in the system for alumni cultivation and communication purposes.

May 2018

Sheila from Anheuser-Busch Employees' Credit Union

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

May 2018

Takes the workload off your desk from receiving paper applications. Streamlined the process!

Ease of awarding the scholarship and no more paper piles on my desk. The mailroom used to get tons of applications on the last day of the deadline and it was overwhelming having to make copies of every single essay and enough copies of each for our judges. It was very difficult the old way and this has streamlined our process immensely.

Pros

This program has streamlined our application process by 100%. We received twice as many applications and the students were very computer savvy so it was a breeze for them to fill out. The emails sent to them were received and they responded if they had questions so it was very helpful to be able to email more than one person at a time. The spreadsheet to export was nice to have when a complete list of applicants was needed. This program made this years application process a fantastic experience instead of the dread each year when 50 applications showed up on the due date! Our mailroom was quite happy as well! Overall this was a delight to have this year and look forward to next year!

Cons

What I do not like is the Help Center. I have tried to type in simple questions like "how to sort columns" there was not an answer for it. I loved the training videos that I participated in an simply watch those for the information. I feel that the training videos on the Help Center were made by the computer savvy employees of the company that are way more technical that the average person learning to use this software for the first time.

May 2018

George from Dartmouth College

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

Creating a hub for scholarship finding and applications

We enhanced the faculty and student experience dramatically by providing easy to access and consolidated views to opportunities. The workflow of pre and post award was outstanding.

Pros

Easy-to-use and administer. Integrates easily with student information systems and SSO. We now have a way for students, faculty and staff to go to a single portal to search, find and apply to various award opportunities. This has vastly improved the overall engagement with our community.

Cons

The largest complaint, if that may be a complaint is the limited ability to customize the look and feel of the landing page for the portal. This is important as the default 'look' is quite different (primitive) from other services available online.