Wild Apricot Software


 

Wild Apricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000 members in size.

With Wild Apricot’s website builder, administrators can create both a public website and private pages for members and committees. Widgets—such as event calendars, public and private membership directories and donation forms—can be copied and pasted into the builder.

Prospective members can submit applications through the website, while current members receive automated dues renewal reminders. Additionally, Wild Apricot’s event management tools let managers create events; list them on the website along with a description, images and a custom online registration form; track which members sign up; and process payments. It can also send reminders and messages to members.

Managers can view all member records to see membership status, event registrations, donations and more.

 

Wild Apricot - Build websites
 
  • Wild Apricot - Build websites
    Build websites
  • Wild Apricot - Membership application forms
    Membership application forms
  • Wild Apricot - Contact database
    Contact database
  • Wild Apricot - Membership renewals
    Membership renewals
  • Wild Apricot - Online payments
    Online payments
  • Wild Apricot - Send emails
    Send emails
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

396 Reviews of Wild Apricot

 

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Software Advice Reviews (24)
More Reviews (372)

Showing 1-20 of 24

Meghan from Northwest Project
Specialty: Philanthropic Foundations
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Wild Apricot

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Functionality and customization were nice. The pricing was not outrageous unlike many other software systems.

Cons

After playing with it for a while we decided we needed to go back to the drawing board. We were not prepared to settle and we wanted something geared more specifically to non-profits.

Review Source
 
 

CarolynAnn from AFSA
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Don't ever register for their webinars!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

MailChimp has superior open/ click analytics and easier and more flexible settings to create marketing emails.

Pros

Ability to manage many events at one time. Ease of sending, reminding and reconciling emails. ....

Cons

If you register for a webinar, be prepared to be inundated with emails! I block one and receive another. Immediately after sending feedback about this, i was hit with 3 emails in a row! Leaves a very bad taste and i won't be recommending anymore. Very difficult to set-up and navigate. Not for anyone who won't use regularly.

Review Source
 
 

Areane from FSPMI
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Awesome Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use in setting up for the membership. Very reliable software and definitely recommended to others.

Cons

I am currently exploring the ''change price structure'' and somehow I am learning how to apply it. It takes a lot of studying it but definitely worth when you fully understand it.

Review Source
 
 

Linda from In-Person Away Virtual Events, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Membership Management Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Wild Apricot's template-based design made it easy for me to set up my membership system for my clients. I was in need of an application that would allow me to distinguish between my clients and those who had been referred to me by others for the same type of assistance. This platform made it easy to do something I initially thought would be very complicated.

Cons

The user interface system is a little challenging to work with. The pricing structure has changed since I opened my initial account and it doesn't seem that the services warrant the increase.

Review Source
 
 

Amy from Streamlined Accounting Strategies
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Clunky and feels outdated - but I like some things about it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mostly it's fine, but I feel like Wild Apricot is being left behind by newer competitors that are built to do more and to integrate more fluidly with the many different cloud-based apps people are using these days.

Pros

I like the flexibility you have in defining your membership levels, and like the reporting around member status/renewal status.

Cons

I have one client that is using Wild Apricot, and they have started shopping for new databases. WA just "changed their pricing structure", which means raised the price, for my client, offering a bunch of new bells and whistles they won't use, and justifying the price increase that way. But that's just kind of the final straw - there have been other frustrations.

The website is slow, and I mean really slow. Sometimes it freezes when you're trying to pull reports. When you go to WA-integrated pages on their website, everything slows down. The web page integration doesn't look great, but it's passable. No integration with QuickBooks Online, and the reporting isn't super friendly to do monthly reconciliations between the two applications.

Review Source
 
 

Mark from Catch The Fire Myrtle Beach
Specialty: Faith-Based Ministries
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Worth the money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ability to automate membership applications and renewals is a big plus for a small nonprofit. The support community for users provides excellent advice and guidance too.

Cons

The website and other functions are not as simple to use as some standalone offerings but the whole package in one place is a hard deal to beat!
Given the complexity of the functionality offered, the learning curve can be a bit steep!

Review Source
 
 

Bill from ATL CAST
Specialty: Associations
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

A Full Featured Membership Website That's Amazingly Easy To Set Up and Customize, Plus Excellent "How To" Videos and Help Pages

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This site has everything you need to set up a professional membership website. The automated emails, and targeted emails have eased our administrative burden.
The blogs, events, join us, and membership pages are already set up in template form, that you can easily customize to represent your organization. No HTML coding is needed, but you can use code if you'd like to.
The checkout system is very easy to integrate with your card payment system with I wide variety of supported vendors.
We can't wait for the new online store to be added in April, as well as the membership phone app!

Review Source
 
 

Bob from Peninsula Cycle Club
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Bike Club Using Wild Apricot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far so good. Give it a try!

Pros

Wild Apricot seems very feature-rich for the cost. Our intention is to use it to replace My Emma for newsletters, Evite for invitations, Excel for contact info and membership status, the existing website, and maybe more. Our club has over 200 members. Administering membership renewal and contact updates are very time-consuming. Wild Apricot will allow us to use a single, user editable, database. Our members will be able to change their own contact information. Lapsed members will be automatically removed from the list active members. The website building tool is fairly good. The included templates are attractive. There is an extensive array of help videos, although I tend to stick with the user manual, which is quite extensive (over 2000 pages). We're hoping that the admin portion of club support will be greatly reduced. Our board members will add events and post articles. Hopefully, the rest will maintain itself, more or less. 30-day free trial. Easy to try. WA has good online reviews. Importing contacts from an Excel file was a snap.

Cons

r us. A little more variety of the templates might be nice. A bit tough getting the webpage to look good both on desktop systems and my iPad. With less experienced users the learning curve might be daunting, but it's near impossible to create a product as feature rich as Wild Apricot without making it a bit more time-consuming to learn.

Review Source
 
 

Lisa from OES
Specialty: National Organizations
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Wild Apricot has everything a non-profit needs

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I was the Secretary for my Chapters well known organization. The Secretarial duties are vast and important to the life of the organization. Wild Apricot appears to have everything a non-profit organization needs. It allows me to do all of the required things necessary.
The membership database allows for custom as well as preset categories with specified access. I can keep track of membership categories, addresses, dues due, and
Quick books is a part of the application. Reports can be easily generated using the information entered into the database. My favorites are the communication sections. I can announce events that all members can quickly view, be registered for or wait listed. Reminders can also be sent to all members or those specified.
Payments can be taken and recorded, invoices and receipts sent. The confirmation emails are customized and can be personalized. Documents that need to be shared can also be done.
I find that Wild Apricot can complete all necessary duties assigned to an organization. While all officers can have premium access to all documents, reports and finances 24/7, it also allows for all shades of transparency to members while keeping confidential information secure.
I haven't run across any application as thorough as Wild Apricot. I've only used the application a few days as they allow a 30 day trial to try it out and show off their goods to potential users.

Cons

My only concern is that the way in which things are laid out aren't as intuitive as I would have liked. I would rather have an illustrated manual on the dashboard for when a new user signs in. There is a quick 4 minute video guide that I may find usable later on the opening page. But its definitely not a deal breaker for me.

Review Source
 
 

Szymon from Healthcare Pioneers
Specialty: Associations
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Worst-performing website, terrible integration, NO customer support

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Complete ripoff. Company has no idea what it's doing in website development and membership support. Company refused to issue refund. Representatives lied to me on 3 different occasions that they fixed the website, but they have not.

Pros

Easy to set up. Ready to launch website in less than a few hours. But that's where it stops. They'll take your money, but there is no technical or customer support.

Cons

Terrible customer support, they have no experience in website design whatsoever. There was a security issue with the website. Rather than refunding the money, they lied to me that they fixed it. Months later, same problem persists.

Review Source
 
 

Joe from San Diego World Affairs Council
Specialty: Associations
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Wild Apricot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent tool

Pros

Auto-enrollment and auto announcement of renewal of membership works great and saves me a lot of time

Review Source
 
 

Win from supersabresociety.com
Specialty: Associations
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

After three years in our 1400 member organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Divest of wild apricot partners and own up to providing good tech support.

Pros

Enormous capability, without any real tech support. Email support from Russia is not helping. We could assist.

Cons

Very difficult to learn .Poor WordPress integration.Wild Apricot partners not a substitute for tech support deficiencies.

 
 

Callista from Ruthmere
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The small museum I work at just started using this in the last year, and it has really helped us with many of the things we do. We don't have to have as many applications or services with Wild Apricot, since they provide many, like the membership management and event registration.

Pros

Provides many services. Website creator is relatively easy to use and looks nice. Event registration works well for us.

Cons

A few things have been slightly confusing, we've had a little trouble with some of the registration types. And in the website editor, I can't get embedded videos to center onto the page.

 
 

Doug from PATA Gloucestershire
Specialty: Associations

November 2015

November 2015

Ideal for small associations and charities with little IT support.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The website management, membership management, events, and email sending are seamless, so logins, directories, members areas and events are taken care of without exporting or re-keying. Also caters for associations where one membership covers multiple people - and the main contact can self-maintain the others. Caters for UK currency and tax (but not multi-currency). Support is excellent.

Likes Least

All contacts on the database have to have a unique email address. Printing labels or badges involves exporting to Excel and mail merge.

Recommendations

There are huge advantages to being web-based: access from anywhere (including mobile), online payments, front-end/back-end integration, easy pricing plans, and biggest of all, user self-service. Downside is that reporting usually suffers, and you need to be convinced about security.

 
 

Vicki from San Diego Speakers Guild
Specialty: Associations

October 2015

October 2015

Would Not Use it Again

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We've been using WA for several years. There was no WordPress membership site available when we created our site and WA was one of the only membership sites available. If I had it to do over again, would not use it./

Likes Least

Not intuitive, difficult to figure out. After many years, I still don't have it completely figured out.

Recommendations

Give yourself lots of time to learn it. You should have some ability to manage a website. Would not recommend this to a novice.

 
 

John from Association of Opinion Journalists
Specialty: Other

June 2015

June 2015

We are largely happy with WA about a year into the relationship

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is rather easy to use for my role as web-pages and journal editor and de-facto co-webmaster, especially compared to the high-priced-brand from which we switched (in stages) last year. WA staff have been quite helpful as I asked a lot of questions, some of them later seen to have been kinda dumb. They do strive to improve. Example: When we started, the "Files" function loaded quite slowly via Mac Safari. I beefed and they fixed. Every tool I now use regularly is usually fast and consistent. I cannot speak to the membership-management and money matters that others handle.

Likes Least

Several small points of inconvenient usability. I did an online survey and mentioned several. The only one I remember clearly was a little thing, having to mouse-click then type then click again when entering anchor names, for example. Fixing that will save about 100 switches from keyboard to mouse and back in an editing session. In text, Ctrl/Cmd-A-X-C-V do work, but Ctrl/Cmd-B-I-U do not. WA staff said they are working on these things. They face real challenges in the way HTML and Word documents afflict text handling, especially links and hidden format code, but those gremlins are probably Internet-wide, certainly on other sites I edit.

Recommendations

Do an intensive month-long free test, getting ordinary users' feedback and keeping good notes that will help you build your "real" site cleanly. We are a small nonprofit with only a few hours of a larger nonprofit's staff time, so allocation of tasks kinda just-happened and so far has been OK. Better, early on, agree among yourselves who will do what tasks, who will be back-up to each of them, what level of admin rights each needs, and write it.

 
 

Jennifer from Louisville Independent Business Alliance
Specialty: Other

March 2015

March 2015

Wild Apricot has lots of capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We have found Wild Apricot to answer just about all of our membership organization's needs, and it constantly evolves to keep up with technology without making it harder to use.

Likes Least

Lately I have had trouble accessing through Firefox.

Recommendations

I like best that all of our interactions with members are automatically recorded. I also like that each of our memberships have multiple contacts, and this system keeps them linked.

 
 

Tobias from SACC Arizona
Specialty: National Organizations

March 2015

March 2015

Wild Apricot review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ease of use with user support available. Customer support is available.

Likes Least

When changing to a newer version, not all upgrades carry over properly.

Recommendations

Review the user comments and go through tutorials. Make sure all functionality you need is available.

 
 

Emma from Cal-Rods Car Club (San Gabriel Valley)
Specialty: Other

December 2014

December 2014

Wild Apricot is a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is easy to use, and if I become puzzled about how to do a certain task, I can either find the answer via the offered videos or through support. Their support folks are the best! They speak in easy-to-understand layman's terms and respond quite quickly.

Likes Least

I would like to be able to add animations to emails sent out to our membership.

Recommendations

Compare what Wild Apricot offers compared to other companies. Their prices are very competitive.

 
 

Trudy from South Sound Partners for Philanthropy
Specialty: Associations

November 2014

November 2014

Perfect for our nonprofit membership group

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The Wild Apricot platform has everything we need to manage our volunteer-run membership group. Having everything in one place, including payment options, means we don't need to spend as much time keeping everything up to date and looking good.

Likes Least

We'd love to be able to allow some of our partners/members to securely connect their own bank accounts and run their event ticketing through the one site as a benefit of membership.

Recommendations

Make sure the help section includes pictures! Often trying to figure out what text-only instructions means can be challenging! Also, ensure it connects to whatever payment system you use in the way you want it to.

 
 
 
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Showing 1-20 of 372

EmmaLeigh from vipkid
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Wild Apricot a userfriendly database

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the robustness of this database. Its user friendly but a very powerful tool.

Cons

I do not have any cons about this software.

Review Source: Capterra
 


September 2018

September 2018

Not intuitive

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I like the ability to manage all "members" in one location (including payment info).

Cons

Too many "member" classifications can complicate even the easiest membership. Cleaning data is not as easy as we'd hoped.

Review Source: Capterra
 

Justin from PowellsWood Garden
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

An expensive solution that is not as robust as other alternatives

Ease-of-use

Functionality

Product Quality

Ease-of-use
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Functionality
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Quality

Not the greatest experience. We used the trial and decided to not go forward with the product.

Pros

I liked the graphics. They do a great job with marketing and making it feel user friendly.

Cons

The price. We found cheaper solutions elsewhere that performed the same tools.

Review Source: Capterra
 

Ali from OSCA
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

I continue to love this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Truly grateful for their customer support - very responsive.

Pros

Hands down, customer support. They truly listen, respond and validate the consumer. They adjust as needed over time.

Cons

Can sometimes be clunky when trying to format things to post on the website.

Review Source: Capterra
 

Tammy from YNPN
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Useful but frustrating

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

At the time of use, I liked that it easily collected the information of our members and we could send out emails to them promoting events. It also had a billing functionality to it

Cons

it became too cumbersome and difficult to manage as our membership base grew and was frustrating having to manually do some things because it didn't have the automatic functionality to do it. it may be better now but we ended up moving to another software

Review Source: Capterra
 

Rick from PicRick Photography

July 2018

July 2018

This is a COMPLETE solution for organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Has complete organization for our organization...that is the PPOC (Professional Photographers of Orange County. We are able to advertise and send out timed emails to our members. In addition we collect and organize all meetings and workshop (as well as collect funds) through the software.

Pros

This online software includes virtually EVERYTHING you could possibly want for the day-to-day operation of an organization...including collecting funds for events and membership. Of special note is the email system which allows reminders to go out for events and renewals.

Cons

A bit of a "learning curve." The organization provides an excellent training videos which helps you set up and operate the website and you WILL need to watch and contact the help support (which is excellent).

Review Source: Capterra
 

Nachi from Live Like YOU, Now! Coaching & Mentoring

July 2018

July 2018

A treat in the world of memberships

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The website walks you through the types of documents you need for the membership, so they not only provide a home but also the documents to lay out your home. It is something I havent seen elsewhere. They want to make sure that you are doing what you need to do in order to serve to the best of your ability and I really appreciate that.

Cons

With all that the website does for the users (paid and non-paid), it makes sense that the website can look a little clunky. Things are fairly organized but feel a bit clunky.

Review Source: Capterra
 

Carol Heather from Greater Orlando OD

July 2018

July 2018

Our non-profit loves Wild Apricot for managing our membership records and website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fairly easy to learn how to use and it has great support. With each upgrade they add new features that expand what your organization can do on the platform. They have build IOS app for members and admins which allow you to do some business on the go. Our membership grew when we made the switch.

Cons

Those apps still are not built for Android, however we hear they are in the works. The only negative is being able to find a historical number of members to go back e.g. to see where you were a year ago.

Review Source: Capterra
 

CM from Greater Orlando OD
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Our professional organization moved to Wild Apricot because it does a complete job of helping us.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you manage an organization with members and need a full service product that will help you build and manage your website, this is it. It also does all of the back-end things necessary and integrates mail, payments, event management, blogs and many other features all in one product. We LOVE Wild Apricot

Pros

It manages membership, collects payments, sends and tracks emails and also provides all of this in the administrative side of our website. We used to have a self-built website that was a mess. After moving to Wild Apricot, we increased membership by almost 50%. We have a professional looking website now and the bonus of managing our membership, email blasts, payments invoicing and collections. Now they have just added a store front for those who need it. They have built two smart phone apps (one for ADMINS and one for Members) which make it easier.

Cons

It tracks your current members and is up the moment accurate of who is a current member. But I cannot answer the question: "How many members did we have on this date last year?" It takes a slew of special search criteria to even get close to being able to answer that question. I've taken to doing a export of the member list quarterly into a spreadsheet so I can answer such a basic question.

Review Source: Capterra
 

Shivendra from Samocha

June 2018

June 2018

Nice and useful product for customer relationship management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a very easy to use and convenient tool for managing customer relationship. The product is well designed for the needs of the customer.

Cons

The company is already providing a lot of features. They can still work on adding few more features in this product

Review Source: Capterra
 


June 2018

June 2018

Great way to grow membership

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great for volunteer organizations that want to grow membership and communicate with members at conferences, retreats, meetings, and other member type events.

Cons

The website builder is basic and could use more plug in features. The user interface is a bit out dated.

Review Source: Capterra
 

Carlos from Artos Consulting

June 2018

June 2018

Great for Orgs Needing An All in One

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support
Pros

Good for conferences, retreats, meetings, and other member type events. The database and other features allow you to communicate easily with members, registrants, and prospects.

Cons

The website builder is a bit basic and could use some easier to plug in features. If you're familiar with coding then you'll have an easier time.

Review Source: Capterra
 

Jim from Port Stanley Sailing Squadron

May 2018

May 2018

Very fast and effective response to any inquiries I have.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It provides a comprehensive package for a club. Everything from an attractive website design, to emails, events and billing.

Cons

Because of the advanced functionality of the package, it can be intimidating for some of our administrators to use that do not have much computer experience.

Review Source: Capterra
 

Rebecca from MSCI

May 2018

May 2018

Cloud-based and easy to keep track of memberships!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like the most about this software is that its makes keeping track of memberships/clients so much easier. Admins spend so much time inputting this information and updating it and this software helps to aid in the process.

Cons

It took awhile to figure out how to set up the software and how to use the various templates. A training guide and/or some better customer service could do wonders for the success of this product.

Review Source: Capterra
 

Michelle from Wellington

May 2018

May 2018

Very flexible system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love al of the options for web design, also the help videos are great! As well as the online help that is provided

Cons

For the most part I really enjoy using this system. It comes in handy for so many tasks such as event planning

Review Source: Capterra
 

Chelsea from UCA

May 2018

May 2018

a great time saver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to use, a beautiful interface, and saves a lot of time. They have wonderful customer service as well.

Cons

It could be more intuitive because it takes a little time to learn and I think it could be more user-friendly but once you get to know it is relatively easy!

Review Source: Capterra
 

Conrad from Micro Quality Calibration, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

My experience with Wild Apricot has been pleasant and I'd recommend if given the opportunity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wild Apricot has made it easy for my team and I to manage all of our subscription customer in one place and has truly automated the process.

Pros

Once all the information is entered about a specific client in the system, all your work is done! From the moment you create the membership everything is automated and has saved us a lot of time.

Cons

There was definitely some time I needed to get used to using this software and I feel like there is also a leaning curve with most of our new employees.

Review Source: Capterra
 

Marie from Real Estate

March 2018

March 2018

Flexible and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program allows you to keep track and manage members which is a huge plus. We have so many at one time is can be hard to keep track of. Being able to put event information and work through the website it great!

Cons

The interface is a bit old and dated, could you a touch up for making the site appeal more and ease of use.

Review Source: Capterra
 

Kristen from AAACCVB
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great for Chamber of Commerce/NonProfits with Membership Base

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great for an organization on a tight-budget looking for an all-in-one database for membership management.

Pros

Supports organizations with a few members up to 15,000 (large size range); template-based website design gives the user numerous options. Great customer support/help videos. Perfect for storing information on members, communication and billing of dues. Easy to import spreadsheets. On a tight budget, this is a great all-in-one tool. Minimizes the use of error-prone excel sheets and runs great reports.

Cons

The user interface is a little bit dated and can be confusing. Does not integrate with social media. There are some other membership software that are a little bit more modern.

Review Source: Capterra
 

Steve from SRM University

March 2018

March 2018

A software package that lets nonprofit associations and clubs keep tabs on their members

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

good experience

Pros

Flexible system for clubs, associations, and non-profits. Template-based website design gives you numerous options, including event planning and donations. Excellent online help, with numerous videos.

Cons

The interface resembles a content management system from last decade, and can be a little confusing.

Review Source: Capterra
 
 
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