About YourMembership.com

YourMembership.com is an integrated suite of online membership management applications used by associations and other member organizations to engage members, track financial data and support administrative processes.

The platform has many core membership management features, including dues configuration options to define multi-tiered dues levels, variable durations and other complex models and analytics and dashboards to monitor member activity and discover trends. Other features include event registration and member attendance functions and e-commerce tools to sell products, calculate taxes and shipping and automatically process payments.

YourMembership.com also offers accounting tools to generate and send invoices and track financial data—such...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

116 Reviews of YourMembership.com

Average User Ratings

Overall

3.88 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(43)

43

3 stars

(20)

20

2 stars

(8)

8

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 116 results

April 2019

Emily from FSB Core Strategies

Verified Reviewer

Company Size: 11-50 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great Product for Associations & Societies

Pros

Their implantation team is great to work with and streamlined the big endeavor. Their response time with their customer support team has vastly improved and they are very responsive. We are an AMC and have both trade associations and societies onboarded with YM. They always find a way to work with the organization to find solutions for each organization's needs.

Cons

There isn't much customization you can do, but if you need something that they don't offer, there is usually a workaround that can be done.

July 2019

Gina from International Society of Sustainability Professionals

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2019

Successful Launch

Overall, I've been very pleased with YourMembership from initial introduction, through implementation, and into daily operations. I especially appreciated working with my Implementation Specialist, who not only guided me throughout the implementation but also spent the extra time to understand my work style to be sure her support set us up for success in the long term.

Pros

YM's fit to our overall needs is a strong match and has streamlined our operations. What used to be an in-house generated, workaround, and very manual process member experience is now an automatic, professional member experience. Now workarounds are to maximize instead of survive.

Cons

Although most of the system works as advertised, some offerings have not meet the full expectation. For example, my expectation for the Quickbooks Connector was a real-time, automated data transfer from YM to QB but instead is a manual download and upload of data. The process does work well and meets our needs - just not as slick as expected.

October 2019

Erica from SEDC

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

October 2019

User Friendly, but has it's flaws.

YourMembership wasn't all bad, but accurate membership numbers are very important to my organization and this caused a headache monthly. Customer service wasn't instant, but I always got a call back within 48 hours. For us, the websites are pretty basic and outdated, unless we upgraded, which was an additional fee. It's very easy to use, but we experienced a few too many downtimes with the system. Overall, the software is good, but wasn't ideal for us.

Pros

Your membership was really easy to use. I was able to pull reports in a matter of seconds and the dashboard was easy to understand when it was accurate.

Cons

The data was never accurate. I dreaded doing the monthly membership report due to the fact that the number were never right and I always had to do lots of work arounds and manual calculations before presenting to my Board of Directors.

Reasons for Choosing YourMembership.com

I was not employed at the time of this decision.

October 2019

Autumn from COIPA

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

5.0

October 2019

New to HTML

Overall, we have been happy with the design team. There is room for improvement with our implementation specialist.

Pros

I am excited to house all of our programs in one place. This will help to manage results and time much more effectively.

Cons

I am not a pro at using HTML, so this would be my least favorite part. I am working on enhancing my skills in this area.

Reasons for Choosing YourMembership.com

The choice was not mine but I am happy with the change.

May 2020

George from AH - Association Headquarters

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2020

Great value for your money. Always improving, with no need to upgrade.

YM delivered a stable, reliable platform to 15 of our associations and allowed us to shift investment to other proprieties without losing features.

Pros

Community Brands continues to invest in the YM platform, and as a SaaS product, upgrades are delivered on a regular basis without the need for continuous testing by the user base.

Cons

Occasionally, your product enhancement request can be lost among the hundreds of other customers using the product. It is best to team up with other customers to upvote your recommendations.

Reasons for Choosing YourMembership.com

overall value.