My PT Hub Software


 

My PT Hub is a cloud-based training solution that helps personal trainers, fitness professionals and nutritionists connect with their clients in real time. The tool can be accessed on any device by using the mobile app available for Android and iOS. Trainers can create customized fitness programs by using built-in templates to create training, nutrition goals and workout plans for each client.

My PT Hub allows fitness centers to add multiple trainers and enables them to create an online schedule. Clients can access their schedule and make changes to their appointment status. The solution also allows users to customize the app to include the fitness center's logo, theme and colors. Trainers can track the activities of clients and share results as well as feedback with them in real time.

Additional features of My PT Hub include barcode scanning, recurring bookings, push notifications, client notes, custom forms, progress photos, video tutorials, activity feed and more.

 

My PT Hub - User login page
 
  • My PT Hub - User login page
    User login page
  • My PT Hub - Online booking
    Online booking
  • My PT Hub - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

1,446 Reviews of My PT Hub

 

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Software Advice Reviews (4)
More Reviews (1,442)

Showing 1-4 of 4

Vera from BFS
Specialty: Studios
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Very bad service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Useless!!! To book classes you have the Free APP from your device.

Pros

- Couldn´t add my logo to my APP, even paying extra for it. In some clients devices they couldn´t see my logo.
- If you use the APP to receive payments, they only transfer to your account a week later. So... don´´t use it this service if you need the money right away.
- After a year NOT using their services, because it was useless and I was using only to Book Classes, they charged me again for another year and didn´t send me an email asking if I would rather keep using their services or cancel it. SO.... BE CAREFUL!!!!
- If you are a fitness professional, you don´t need this APP to make diet plans and PT plans. Try to use your knowledge to have your plans done. NEVER USED THE APP FOR SENDING PLANS TO MY CLIENTS.

Cons

NONE

Review Source
 
 

David from Fitness Industry
Specialty: Personal Trainers
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Great app! But there are some faults.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for getting your client's to perform workouts when they're not with you at present and online personal training clients.

Cons

Lately I'm finding using the website over the app isn't allowing me view or create any programs via my phone/tablet/laptop and my fiencèe's phone using all 3 different internet providers. Also when updating face to face clients measurements and logging workouts via the app, sometimes it doesn't load up at all. I have been a my pt hub customers now 2 years and my subscription is due for renewal, but I'm not sure weather to cancel due to these faults. I hope it gets sorted because overall it's served me well.

Review Source
 
 

Mike from THA Fitness
Specialty: Personal Trainers
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay far away from it!

Pros

The pricing seems to be one of the only pros that I’ve experienced. I would not recommend this to anyone.

Cons

The software is cumbersome to navigate through. The video tutorials are ok but do not fill need and the customer support is something to be desired.

Review Source
 
 

Kevin from MaxFit180
Specialty: Group Fitness Classes
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don’t waste your time or money. What’s worse is they don’t do refunds.

Pros

It looks cool on the outside and what they claim you can do but doesn’t work as they claim. You think you are finding a solution but it’s not.

Cons

Takes too long for anything to get done, the “custom” app is never ready. The whole system is not user friendly and the features don’t work like they say.

Review Source
 
 
 
Showing 1-20 of 1,442

Joseph from NEXT LEVEL FITNESS AND NUTRITION
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

VERY COST FRIENDLY

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

THE COST IS NUMBER ONE AND THE OPTION FOR A CUSTOM APP

Cons

WISH IT WAS MORE US BASED AND NUTRITION PLANS WERE MORE US BASED FOR FOOD OPTIONS.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

We pride ourselves on our price, as we want trainers to be able to manage all of their business through one app!

My PT Hub has the worlds largest verified nutrition database which will allow your clients to log all their food items and you will be able to track this :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Tom from Tom Neale Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Fantastic app for trainers and clients

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use and how fun it is to use. Really inspired me first as a client and now as a trainer to workout using this app.

Cons

Nothing really not to like however when using it at first as a client it took me a little while to understand all functionalities and to navigate myself around the app.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Great to hear that it is easy to use and that it has inspired you to use the app :)

If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team!

https://support.mypthub.net

 

Ben from Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great software to help run your PT business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far it has been great, very simple and easy to use, does everything I need it to do and I would recommend it to anyone looking to manage their clients online.

Pros

Easy to use, clean UI and does everything I need it to do.

Cons

I am yet to find one but have only been using the trial version, just upgraded to unlock the rest.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Ben!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 


December 2018

December 2018

I would recommend My PT Hub above all others

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall, My PT Hub is great. For the price that they offer, you will not find anything close to everything they give you.

Pros

The best part about the software is the amount of features. It has really everything that I needed for my business. It keeps the contacts, has the library of workouts, library of food for nutrition tracking, everything is nicely designed and easy to navigate.

Cons

I have not discovered any cons yet, but I will update if something is found.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Great to hear you would recommend My PT Hub to all others :D

Thank you for taking the time to write your review, it is much appreciated!

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Adrian from LeaWay fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Amazing experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saving time and money

Pros

Easy to use software and allows us to automate alot of stuff in the business.

Cons

mypthub have done an excellent job with the app. Nothing negative to report

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you so much for your review, Adrian, it is much appreciated :D

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Justin from Intensify Your Sport
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You have a lot of options when working with a client. PT Hub covers nearly all of them

Cons

Customer support takes a long time. It would be great if they offered chat sessions

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

There are a bunch of different ways you can get in contact with our support team such as live chat (which is instant responses) , social media, book an appointment or email us at support@mypthub.net :D

 

Victor from Victor Toth
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Everything you need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great!
Way more than I expected when signed up for free trial.
Absolutely worth the price!

Pros

Saves me so much time , creating nutrition and training programs.

Cons

hard to add supplementation to nutrition plan , tried to manage by creating another n plan just with supps but cant add 2 different plans to scheduale ... an update on that would be fantastic

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

So great to here there is everything you need and saves you time!

Each day on the schedule, you can only assign one plan per day, as the client will only be able to log against one plan anyways :)
However, you can add different nutrition plans to different days.

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Jordan from Specialist streetwear store
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Easy, Attractive

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Functionality, Scheduling. Gives a great professional look.

Cons

none so far, would be good to avoid any pthub branding in emails once top package is purchased.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Once a package has been purchased by a client, they will receive an email from you, with your branding and logo! :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Matthew from The Performance Zone
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Awesome Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really helpful software and its obvious its been made my a team of PTs as the software suits the exact needs of the trainer! Really impressed!

Pros

The client integration is amazing! Being able to download the app and follow through everything the trainer has set works so well for keeping clients motivated and accountable.

Cons

Theres so much to the software but i think there could still be some improvements. Primarily on the account side of things. I have been using a different software up until now that is nowhere near as good with the client integration, but allows me to track all of my finances including expenses. If this was included it would make book keeping so much easier and would be a huge improvement!

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

With My PT Hub, all your payments will be recorded!

We integrate with a third party company called 'Stripe'. We will keep a record of all your payments which you can export, you can also log into your Stripe account and check everything out through here also :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Leon from DW Fitness First
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Best PT app I have found!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very handy with lots of support if required.

Pros

Exercise lists
Simple and organised for clients

Cons

Workouts do not seem straight forward to delete.
Unsure if clients can keep photos private.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

If you go to the 'Workouts' tab you will be able to click the 3 dots next to the workout to delete the workout :)

When your clients upload their progress photos, only their trainer and the client will be able to access this information!

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.

 

Shane from 47 Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Good App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

client management cheaper

Pros

Lot cheaper than trainerize. did not have to purchase addition apps for nutrition

Cons

crashes a lot..on the iphone a little frustrating

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Sorry to hear the app is crashing for you, if you can please contact support@mypthub.net we will be able to check this out for you!

My PT Hub prides itself on our price to other personal training softwares :)

 

Jovan from GetFitWithJo
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Overall I like it a lot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How intuitive it is, you don’t have to do much teaching to get your business up and running.

Cons

There are certain things that I wish I could do like create a chopping list for customers

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

So great to hear you like it a lot!

When you add food items to a nutrition plan and assign it to a client, all the food items will create a shopping list for your clients :)

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.

 

Eyad from Next level fitness
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ok

Pros

Its functional and looks professional

Cons

Can't use it with my logo amd cant make it look like uniques

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

You can use your own logo on My PT Hub!

This can be changed within your custom branding which will show on yours and your clients navigation bar also you can purchase the custom app :)

https://www.mypthub.net/custom-app-process/

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.

 

Sabrina from Beyond Fitness with Sabrina
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Awesome for PErsonal Trainer way better than Mind Body

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything was in one location.

Cons

I couldn't understand the customer service rep when call with question

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Sorry to hear you were unable to understand one of our team, if you book another appointment we will be able to go through everything with you :)

https://support.mypthub.net/book-an-appointment/

 

Cameron from CLPT
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Very Helpful set of tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Has helped me keep everything electronic and efficient. Excellent for client tracking as well

Pros

The features in general make running your own small business easy for yourself and your clients

Cons

At times a bit clunky and haven't been able to find an add recipe feature, so far need to create a meal based on serves instead of entire recipe then serves

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

So good to hear that My PT Hub is making it easy to run your business through My PT Hub :)

You can create recipes and meals though My PT Hub, if you book an appointment to speak to our support team we cab run through a view different ways you can do this!

https://support.mypthub.net/book-an-appointment/

 

Kirsteen from K.M Fitness Personal Training
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

great app for myself to keep track of clients

Pros

how easy it is to use and to help keep track with the clients progress and workouts. i like that you can also log the clients nutrition and measurements for their checkins and it tells your their overall loss

Cons

doesnt keep the clients figures of previous weight sessions

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

When your clients log a workout, if they click the clock icon next to each exercise, they will be able to see all the previous weights/reps lifted on that exercise :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Rob from Welsh Warrior Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

My PT Hub

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I loved the trial and look forward to using PT Hub moving forward.

Pros

Loved the trial, so much to do and looks very professional to the clients.

Cons

Takes time to get used to the program. After a few times going over easy to master.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Great to hear that you loved the trial! :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Matt from Mattfordfitness.com
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

A great package to run your training program design and bookings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Lots of tips and helps as you learn to use the systems.
The App is not only useful for clients to use, but updates in real time.
The videos are a great tool for clients, very professional.
Such a time saver, and allows you to offer a service to clients that you have been meaning to.
Fantastic value to any other package available at the moment.

Cons

There are great videos, I would like to be able to view these as I am creating a program. This can be done once program is set up, however would be a time saver if you could do this whilst creating.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Matt!

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 


December 2018

December 2018

Does what it says on the tin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows me to provide easy to use workouts

Pros

Looks nice
Clients find it easy to use

Cons

Customers often complain of glitches



Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Sorry to hear your customers are complaining about glitches! If you pop over an email to support@mypthub.net with these issues, we can then take a look for you ASAP.

Great to hear that it is easy to use for both you and your clients :)

 

omeil from plus life fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Newly personal trainer or experience coach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It one of the better fitness software I have used over the years. very easy to use if you never used one before.

Pros

you a 1-month free trial you, you can ask all the question you want and they already have them answer, you reach out and get online support, tips and advice are on the site, the staff that helped me every time was so kind nothing was too much to ask no matter how simple it was. most importantly they are not trying to sell you anything​ they want you to ​see how it fit with your business.

Cons

I am not a big fan of the result tracker when am trying to put update my clients result I have to write down I cannot do it while I am​ with my clients.

Review Source: Capterra