Square Appointments vs Timely

Square Appointments has 126 reviews and a rating of 4.51 / 5 vs Timely which has 632 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.51 / 5 (126)

4.69 / 5 (632)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

November 11, 2020

October 30, 2020

Pros/Cons

  • Pros

  • Easy to use for myself as well as clients making appointments. Fast, and accurate. I no longer have to stop what I'm doing to answer the phone.

  • I like the simplicity of it, it is well organized, and it is user friendly....especially for a new business owner like me

  • Cons

  • Set up can be a bit time-consuming, but what do you expect from such a robust, all-inclusive platform? It goes well beyond the scope of "just a pos" or "only a scheduling app".

  • For a while it was not compatible with Android, they have since created and Android app. Sometimes tough to get in touch with customer service

  • Pros

  • Easy to use and ideal for bookings I find that all my staff can manage the app easily, and it's pretty simple to see who's doing no what and when

  • Affordable, great integration with Google calendar and the widget option is very nice and easy to embed.

  • Cons

  • Would like to see customisable customer follow up emails and reminders. The current integration with MailChimp is OK but rather convoluted.

  • If there is one feature we could get, it would be an integrated POS. With that said, we currently use Square and it's working fabulously.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux