10,000ft Software

4.14 / 5 (44)

About 10,000ft


10,000ft is a cloud-based project and resource management solution for SMB to enterprise-level organizations. 10,000ft helps your team make confident operational decisions without the overly complicated processes or steep learning curve. It features tools for resource planning, project management, utilization reporting, time tracking, task and status reporting, and analytics.

10,000ft offers an interactive dashboard that enables users to build, implement and visualize strategic plans. A dynamic timeline displays the actual progress of the project compared against the expected one. The solution helps to analyze team availability and make project commitments accordingly. Its project planning tool helps to create estimates, set budgets, schedule resources and share work plans with all participants.

10,000ft also comes with time pre-populated timesheets, allowing project stakeholders to punch in their time spent on every project. The solution is available on a per user per month subscription basis, which includes support via email along with an online knowledge repository and webinars.

Companies who use 10,000ft range from 10-person shops, to 100-person teams within global brands, to 1,000+ person professional services firms. Some of the notable companies within their user base include Ogilvy, Accenture, Mercedes Benz, Twitter, AECOM, and SONY. 



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

44 Reviews of 10,000ft

Average User Ratings

Overall

4.14 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(19)

4 stars

(17)

3 stars

(4)

2 stars

(3)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 44 reviews

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March 2019

Sadaf from Alpin Limited

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

March 2019

Resource Planning and Forecasting done right with 10000ft

The most challenging aspect of managing projects is reporting, especially the most critical assignments in the project which has actually been easier to accomplish with 10000ft. This is the first software I have used that combines project management, time tracking and resourcing altogether, diminishing the need to employ different software for these aspects of the business. We have been successful in realizing data-driven planning such as using the time inputs from all team members to produce real-time budget rather than counting on an estimate as was the norm before; forecasting resource utilization for the remaining part of the project, or even quarterly (and estimate liquidity etc.) and prepare a financial budget for this duration. Overall, I would recommend to medium-sized businesses to take their business to a better direction.

Pros

Setting up project details such as phases, resources, budget etc. does seem a hassle at first, but with the learning curve, it becomes substantially uncomplicated to use. It does take time for the team to get used to noting down the time spent on each project every day, but it is imperative that it is done correctly, so as to generate time and invoice reports that can assist the management to get high-level insights across the business.
In addition, 10000ft offers periodic free webinars and case studies, e.g. "Getting More Out Of 10,000ft" which cover key aspects of the software and helpful hints on how to speed up workflow etc. It is also possible to sync our work calendars to assignments and tasks, which is actually quite impressive as we can see which projects are going on, and which assignments would need our urgent attention.
The most important aspect for me as a Project Manager is that through this software I can track projects and make changes when required, schedule resources to particular tasks- both current and estimated, (through placeholder assignments), see which team member is over-booked and which one is available. It is also possible to review the actual time spent on assignments and tasks and is a powerful tool for invoicing purposes. This bit of transparency across the board is very functional particularly for the team, which can collaborate accordingly and be accountable for their bit.

Cons

There are currently no provisions for Gantt Charts and graphic representation of elements, which would have helped in better visualisation of data. Would love such an option in the future.
Secondly, I feel that the real benefit of investing in such software will come in most handy when it is implemented by the team accurately, so it is essential that they do.
It is also pricey for small businesses, wherein project based analytics are not included in the price.

November 2015

Peter from SharpEnd: The Agency of Things

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

November 2015

Exactly what we need - after trialling 10+ apps/services

We've been looking for project budget planning, time tracking and resource allocation planning tools for our agency. We tested 10+ different tools/services. For our needs we found 10K plans the best. It's almost a 100% percent match with our workflow. It's not an end-to-end tool but helps where we struggled the most: resource allocation and budget tracking. It comes through that it has been designed by people who did similar agency type work. The approach / concept is brilliant and most importantly kept simple yet flexible

Pros

Great fit for our processes:
* Bidding/planning
You can draft a project - it immediately reflected in resource allocation. Or change the resource allocation and it's reflected in the budget.

It's immediately visible if your planned allocation is over the budget - so you can cut scope or ask for increased budget.

You immediately see if you over allocated people: you can stagger projects or bring in more resources

* Tracking
The project analysis bars with incurred / forecasted vs. budgeted time & expenses are giving a fantastic one blink overview of a project's status.

User experience is one of the best among the products we reviewed. It's especially important for time entry as all people hate to do it.

Reporting is great, slice and dice as you wish and drill down even to individual time entry level

Cons

No project cost analytics - calculations/reporting are only based on billing rates. Although you might be able to use your costs instead of billing rates but then you lose some other abilities (eg. pricing)

No out of the box integration to accounting systems (we use Xero). It would be great to reconcile expenses to or from Xero. They have an API but it requires custom development to integrate.

Some minor usability improvements would help (eg. zooming in / out on resource planning, long project/phase names with people names and allocation info truncated in some zoom level, etc.). But overall still much better as most of the other tools.

A bit pricey: USD 15/user/month

Response from 10,000ft of

Replied November 2015

Thanks for the great review, Peter!

August 2017

Chris from Ansible Australia

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

Quick and easy way to schedule resources.

Good control and visibility of resource scheduling for low effort

Pros

It is very well designed. It's fast. Like the name suggests it gives you a high level view of your business for very little effort. Interaction is intuitive - drag the schedule around and zoom in and out so it works at any scale from daily increments to annual. Over utilisation and availability in hours are clearly displayed. Whilst it feels light it does have some depth. Time recording, P&L, custom fields, API integration and pivot table style reporting are there if you want them. Project / stage hierarchy is very handy and tags and filtering are great.

Cons

Not much. Be nice if you could create a new project from the schedule view. It would be good if you could customise colours per project for the schedule view, but colours are reserved for commercial status - confirmed, unconfirmed, leave and non billable. It is a sensible design decision as it saves users from creating project "soup" in the schedule view, but some will want that freedom.

February 2017

Lucy from Killer Infographics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2017

Elevated our internal resource allocation, saving us hours each week

10,000ft Plans was our choice after a vetting process of several weeks and over a dozen different products. We needed something to improve our internal resource allocation capabilities to prevent over- or underbooking while also providing task management and schedule management both at an individual and company-wide level. When the 10,000ft team presented us with their "Schedule" view, we literally "ooh"ed and "aah"ed. It remains the most exciting feature about Plans for us, in addition to the reports and analytics we're able to run on our team's utilization, project budgets, and more. The 10,000ft team is very receptive to feedback on their product (in fact, they often reach out to gather our feedback rather than waiting for us to provide it, which I feel is a sign of a great company), and we have had several suggestions for them that could improve our experience with the tool. Their response is always to be curious to understand the request and to thoroughly consider whether it's a change that makes sense for the tool as a whole. It's also happened more than once that we've mentioned a suggested feature they are already working on for the next update! What we'd still love to see from 10,000ft is a more robust task communication system ("comments" on tasks aren't given enough weight in the interface for us to provide full communication among team members about what needs to happen on any given task, leading us to double-up in chat or email with full details), as well as some additional categorization on analytics. For example, there isn't currently a way to isolate only projects that are over budget or within a certain percentage of maxing out budget; instead we have to scroll the project list to find them, and then analyze one-by-one. There are a ton of other ways to categorize projects that are very useful, though. It bears repeating that this is a company that is eager to learn from its customers. None of our input is cast aside even if it's not the right fit for the product overall, and that means a lot as a customer who depends on this tool. If you aren't getting enough insight into resource allocation, and if you want more insight into your project budgets and employee utilization, Plans is a solid option that has improved our workflow.

March 2018

Raj from The Customer Experience Company

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Outstanding application that has improved how we run our business.

Pros

Simple but powerful. The design is clever - we looked at many other options in the market and 10kft is a standout on great design. The design allows to to have deep insight and visibility into resource management in your company. Love the ability to forecast revenue.

Cons

The extra features of the Pro version do not justify the cost. The expense function is weak. We had to build a manual interface to our accounting software (QBO) - would have liked this off the shelf.

Response from 10,000ft of

Replied March 2018

Thanks for the thoughtful review, Raj! We love working with your team.

October 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

10,000ft is just the tool that I needed to effectively manage teams and projects!

Ease of reporting and visibility into what my team is working on

Pros

The interface is very easy to use and I like the ability to set-up our accounts, projects, and teams. I especially like the reporting functionality and how easy it makes it for me to forecast staffing needs and revenue while reporting on how as a team we are doing in comparison to what we forecast.

Cons

I'd like to be able to assign a custom color to each of my Accounts so that I can better visually see assignments based on that. Other than that, the tool is awesome!

February 2018

Benjamin from Heliotrope Architects

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Revolutionized project tracking

Pros

Coming from excel, this was a warp speed jump that greatly simplified our time and record keeping. The interface is simple and reactive to change. We use it to automatically track bill rates against time spent and fee caps. I can't imagine running our business without it. Customer service is a standout.

Cons

It would be nice if the expense features were more robust. The feature is not built for what we use it for, so it only works ok.

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Solid resource management and project budget tracking platform

Pros

Doesn't try to do too many things. What it does do, it does well.
Gives managers the ability to understand resource availability well, and gives a clear picture of how projects are tracking on a financial level.
People do their timesheets more often than not with this software, which is a big compliment in and of itself.

Cons

Misses some level of granularity in how you can set up project financials specific to your company.

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Dramatic change to our daily planning and scheduling, simplified and consolidated our time tracking.

Pros

The custom features to allow us to filter the tool to our unique inner workings as a company.
I also love the new project dashboard and the sortable columns.

Cons

I don't care for the amount of clicks it takes to create a booking. I also wish there was more descriptions in the bookings instead of just the hours so that we know what we're booking. I also wish there was a better dashboard for project managers to view all of their resourced bookings on one easy to digest dashboard.

Response from 10,000ft of

Replied February 2018

Thanks for your feedback! Great to hear that you've been enjoying the new project portfolio dashboard. We're heads down working on a sleek new way to add specifics to assignments and keep track of the status of the work itself, which will help you add the level of detail you're looking for when resourcing. Stay tuned :) - The 10,000ft Team

February 2018

Rebecca from Bluecadet

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Strong resource allocation, time tracking, and budget tracking

Pros

Versatile and flexible resource allocation tool. Works well for our 50 person creative agency. Ability to assign resources to projects, determine project budgets, see burn rate against project budget.

Cons

Would like more sophisticated reporting visualizations. Time tracking interfac