About Aha!

Aha! Roadmaps is the complete product management suite to set strategy, capture ideas, score features, and share visual plans. It includes Aha! Ideas Essentials for crowdsourcing feedback. More than 5,000 companies and 400,000 users trust our cloud-based software to build lovable products and be happy doing it.

Strategy first You need to know where you are going in order to get there. Put goals and initiatives first to link a “red thread of strategy” through your roadmap to the actual work.

Define the work Detail exactly what needs to be completed all in one place. Drag cards into priority order and quickly drill in to add more information and update status.

Plan for success Visualize the timing and progress of critical initiatives, launches, and p...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

365 Reviews of Aha!

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(292)

292

4 stars

(53)

53

3 stars

(18)

18

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 365 results

July 2020

User Profile Picture

David from Lessen, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Facilities Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

I will use this software for the rest of my career. It's worth every penny.

If you've used developer-centric tools (Jira, for example), you know that they may be great for tracking stories and sprints, but they have very limited support (if any) for tracking the actual thought process in coming up with those stories. Either they don't have enough levels of hierarchy, or they try to get away with tags for everything. This is the first product that I've every used that has a structured methodology and design approach to evaluating your goals as a company / department; figuring out what initiatives support those goals; further breaking the initiatives down into master features (sometimes called Epics in other packages), and then individual features (stories). It also generates beautiful roadmaps, and has a transformational scorecard feature that lets you set up the criteria that matter, then rate all of your features, then calculate a score so you have a definitive order in which to do things.

Pros

The comprehensiveness of this software is incredible. It has almost everything you can possibly conceive of when building nearly any type of product or service. It helps you organize, plan, communicate, rate, rank, document, and create everything you need, except the actual software code (but you can just assign the stories to your dev team, and/or sync to another product). It also empowers you to have the conversations with stakeholders to figure out truly what's important (as opposed to the endless chorus of "it's all important"). I wish I would have known about this years ago.

Cons

The single largest missing feature is OKR support. There are goals and metrics, but not a structured way to do OKRs for products/teams. But there is also plenty of other software in the world that does it. We did struggle a bit with the integration with Jira, but that's largely because of Jira deficiencies.

Reasons for Switching to Aha!

Jira is horrible at anything above a story or sprint. It's a miserable product to use when actually trying to plan, rate and rank your work. Yes there are epics, but it feels like anything at the Epic level and above is an after-thought. The product just screams "this is for developers" and product managers just have to suffer their way through it. There is almost nothing you can use to communicate to stakeholders what's going on. Burndown charts don't mean anything to executives, and it's shocking after 20 years that they still don't have a roadmap feature.

September 2020

Rudra from Optiva Inc.

Company Size: 201-500 employees

Industry: Telecommunications

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Excellent Roadmap & Idea Management Package

Centralized auditability for investment, traceability from idea to release, centralized communication to internal teams, feedback from customers, structured rankings - list goes on. We originally used Doors, which is an extremely good (but rigid) requirements management platform. Aha! works better with our shift in development practices, and in tandem with JIRA, while adding a lot of capability that wasn't present before (outside of scattered presentations and spreadsheets).

Pros

Philosophically, the software gently pushes you to validate decisions that are key to product management - why are you building this, who is it for, how is it helping you achieve strategic and tactical goals? With that in mind, it sets up the team to be critical in their choices, extremely important in the current market. You're not forced to use these features, but it helps with both top-down alignment and bottom-up justifications for expenditure. From a feature perspective, the JIRA and Confluence integration work well for our purposes, the cascading templates help us ensure consistency in communication with Engineering across the product lines, an the Ideas portal is a great addition for internal and external feedback.

Cons

Additional data types for the extensible entities would be nice - lists of custom entities for one.

Reasons for Choosing Aha!

Functionality - the blend of features jives really well with how we view product management and product investment, which starts well before the first requirement is written. Incorporating this into a cohesive package at a reasonable price point, and providing rapid responses to queries was key.

April 2021

Leroy from Bimbos Bakeries USA

Company Size: 10,000+ employees

Industry: Food Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Aha! Making an Impact at BBU

The business issue solved here allows Sales to have it's own solution for product owners, project and development management, ideas portals for frontline feedback, and provides solutions quickly without absorbing IT resources to accomplish Sales goals.

Pros

The most liked capabilities include road maps, Releases, Epics, and Features allowing for execution in the Agile model. The initial configuration for SSO was relatively simple and integration with Jira is a WIP item. The road map functionality allowed me to present a detailed overview of deliverables over the next year from Initiatives, Goals, and provide the Agile delivery expectations. The Executives have a vision and this makes it better and easier to make informed decisions.

Cons

Although, considered Cons everything encountered from Colors on Roadmaps to new products like Surveys the Aha! team is always engaging and ready for feedback. Also, the feedback is actionable and they are already working on these solutions.

Reasons for Choosing Aha!

Aha! was chosen for the capability to communicate and collaborate ideas with the frontline and business partners outside the organization. This also allows Sales to have it's own solution not associated with the IT Department to manage incoming requests as well as a process for managing said requests.

August 2019

Raf from Truckstop.com

Company Size: 501-1,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

1.0

Functionality

2.0

August 2019

Don't recommend. Read review for details..

Would never recommend.

Pros

Cool logo. Good space to house personas and competitor analysis.

Cons

In the initial onboarding process I would contact customer support for clarity, seeing as how I've never used such a software. I had one phone call, fairly short. I was later tasked with sole responsibility for the software - evangelizing and coaching others on how to use it. When I reached out to support for more clarity, the reps did EVERY possible not to get on a call with me. They would email me back every other day - directing me to instructional videos - refusing to get on the phone. I needed to integrate with Jira, "Please HELP!!??"- guess what? "We have some videos that can help you. Awful support. As well, not very user friendly, not customizable, and just down right inferior cosmetically.

February 2021

Kim from OPB

Company Size: 201-500 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Fantastic Support & Quick Start Up

The exceptional Support Team has made all the difference in how we've been able to effectively use Aha! to manage projects. They REALLY do respond in a couple hours, the chat function is fantastic for quick questions, and it's very easy to schedule time to talk through more complex topics. The quality of the knowledge base, video tutorials and regularly offered trainings are the best I've experienced. Behind all that is a knowledgeable, friendly and extremely helpful team of Support folks.

Pros

Aha! provides a comprehensive set of tools to allow our teams to track work from an initial thought through to completion. Using Aha! we managed an extremely complex software implementation with multiple integrations and were able to track the work at varying levels of detail while always knowing status. Aha!'s My Work dashboard, assignment and commenting capabilities ensured our team members, with minimal effort, could readily identify their work, call out and address roadblocks and communicate progress. Team members who are more interested in doing the work than saying what work they did are converts to the value of Aha!, praising searchability, ease of use and a central repository for all the critical information.

Cons

Determining the workspace structure proved challenging for us and we are still trying to decide what's the right configuration. Still, there's really no wrong way to set it up and the flexibility and adaptability of the product will allow us to evolve our structure to meet our evolving organization's needs.

Reasons for Choosing Aha!

Usability and intuitive UI, tagging and commenting, and project management without a big lift for team members who just want to get work done.

Reasons for Switching to Aha!

limited capabilities, poor visualization, high touch for PM and minimal features for team members