The best CRM and working software

Pros

It is amazing how it can integrate with so many things, send emails, sms, signatures. The files can be organized with just a click. It is also suitable for any type of business sin it can be customize. At a good price

Cons

Extremely difficult to set up. Requires additional help to do it

Serves it's purpose

The big boss also loves this program, because it can generate many different reports for him, from bid activity, pending logs, securement logs, win percentages with different customers or geographic areas. allows him to see many different metrics with just a few clicks.

Pros

The website is incredibly customizable, which allows you make this program perform many tasks that vary greatly. Our main purpose was to use this as a bid center for our company, allowing all of our branches to see who was bidding which jobs. After setting that up, we were able to have podio send out reminders after certain amounts of time to follow up on the bid results. If we were awarded the job, it will then send out notices to our purchasing department, project managers, and super intendents with the relevant information (start end dates, contract prices, labor hours estimated, location, contact info, etc). It is very helpful to make sure our branches do not double up estimating the same projects.

Cons

Being very customizable also means it can be quite tedious to set up initially. There are, however, many premade modules you can either use as is, or customize to fit you needs.

Keeps our Department Running Smoothly

Podio is the glue that keeps our team together, managing and saving hundreds of projects.

Pros

I like the vast amount of features present in Podio. We use it to manage multiple teams that may be collaborating on jobs. Uploading files, collaborating, and tracking time are all things I do all the time.

Cons

The only issue I have is that arranging some of the view options is a little bit clunky. It's hard to fault Podio too much for that though, as they present you with a very large amount of customizability options.

Very flexible software, but increasingly unreliable

Overall, pretty good for a budget CRM. But it feels like a platform with its better days behind it.

Pros

Podio is designed for project managers, but we used it as our CRM - which shows how flexible it is. It worked well, the UI is nice, the workflows save you a lot of time and you can link up items well for automation (e.g. if you close a deal, mark the associated company item as 'customer'). The reporting worked quite well too. You can pull data into reports and create nice dashboards. And you can export to Excel.

Cons

Citrix aren't investing in Podio - it looks the same as when we started using it years ago. It's also increasingly unreliable - there have been numerous all-day outages in 2018. This is frustrating when you depend on Podio to run your business. We have since moved onto a different CRM software because of these issues.

Look no further!

Pros

This is by far the easiest project management software to work with - if you are considering using it, just try it out for a few days and you will be sold!

Cons

Nit-picky things like how difficult it can be to remove someone from your employee network when they stop working for you.