About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edi...


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Supported Operating System(s):

Web browser (OS agnostic)

2,026 Reviews of ClickUp

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,515)

1,515

4 stars

(460)

460

3 stars

(42)

42

2 stars

(8)

8

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2026 results

April 2020

Jorge from Musala Soft

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great software, endless possibilities.

I have obtained very good results using the SCRUM approach, since there are different ways to organize and achieve an elegant and simple process. Anyone, dedicating no more than 2 hours, can understand and use ClickUp in their business or their daily life.

Pros

One of the main characteristics of this software is its EASE OF USE, it allows you to focus on what is really important without neglecting the correct use of a methodology. Due to the above, the integration with our business model is excellent. In addition to having a series of functionalities that intelligently address the different processes that take place in any company, for example: - Control of the flow of development of various tasks by states. - Goals & Portfolios - Easy communication and reference to certain people on the team from any part of the application.

Cons

I am using the desktop version, and I have experienced: - Small performance issues, when I switch between different views, even if I have been there before, I suppose a caching strategy is being used but I think it could be revised/improved. - Real time is another of the main characteristics, but sometimes, the Goals view does not update when your objective tasks change state, regardless of the time, sometimes it is necessary to go to another view and then return.

Reasons for Choosing ClickUp

For the same reasons that I stopped using Jira, and also because the other competing products have good functionalities but bad UI, or high prices, or poor integration.

September 2020

Rudolf from Footprint

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2020

Best of all for tasks and project management

Pros

I've tried them all, both the well-known project management tools and the newer ones, more document-oriented. ClickUp has the absolute best development team, listens to their community's voting platform and reveals new features every week. At the same time, their packages are reasonably priced, so affordable for many. We run a small real estate development company with ClickUp.

Cons

Their UI could be cleaner and their mobile app should be relaunched for sure. With their latest implementation of 'Automation' it looks very promising, and I hope they can keep up with the new players and make ClickUp more document oriented.

Reasons for Choosing ClickUp

While I like the document-oriented approach of the other apps, ClickUp has one of the most mature task and project management products.

March 2019

Andreas from sPeople

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

March 2019

Clickup is packed with features, but it needs some polishing

Clickups main strength is to give the user full control over how they want to manage their tasks and checklists, while also give the option to viw them the way they prefer it. There is a bit of a learning curve with clickup, but one you get the hang of it, clickup has the possibility of saving a lot of time (for example with recurring tasks for us). For the productivity freaks like me, clickup is an uncut diamond that need a lot of polishing (mainly better styling in terms of visibility of featues - especially for people with bad eyesight like my girlfriend - but also in terms of using the screen space as optimally as possible). I hope that with time the styling gets updated such that new users can get the same enjoyment out of this system as we have when we applied our own styling to clickup.

Pros

I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week. Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

Cons

The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another. Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it. Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed. To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us. We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.

June 2020

Shauna from World Tree Limited

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

My new best productivity friend

What's not to love? I started using ClickUp as a way to help organize and provide structure to my day. What originally drew me in was its ability to take tasks and break them down into subtasks (with checklists and notes), to turn tasks into calendar items, and to create task-level estimates that can then be tied back to time tracking (with Harvest integration!). I've since started to recommend it to everyone I know, because it's filled that need *and so much more,* without getting difficult to use.

Pros

I came for the features, I've stayed for the customer support. The ClickUp team is constantly taking (and asking for!) feedback and feature requests *and then acting on those requests.* Their request/bug site is full of requests and a very large portion of them have responses from ClickUp and have been implemented. And they have cracked the challenge of having all these features in an easy-to-use interface.

Cons

I really only have two issues: 1. The browser extension has trouble with any cookie blocking settings, and the official solution is to turn off blocking all third party cookies. That's totally not acceptable, because it defeats the purpose of the setting. There are ways to allow the extension to work without opening that gaping hole, and those solutions need to be made the "official" way and the devs need to find a way to make that not necessary to begin with. 2. The desktop application is Electron. It works, and it's kind of nice to have continuity between the web and desktop app, but I think it would unlock so much more power (and reduce its resource footprint) if they invest in making native-code applications. In this day and age, it's easier than ever to be able to do this, so while it is certainly an investment, I think it's a worthwhile one.

August 2020

Len from Cirious

Verified Reviewer

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

August 2020

truely, one app to replace them all

we needed an application that would help us manage several diverse projects in parallel, with as minimal overhead as possible while still being able to keep us on track. Ease of use and adoption was important for us also as a small company we cannot afford much downtime to train. we've developed several web/mobile apps ourselves and we must give kudos to the ClickUp team for an excellent job with their product. We are looking for to using it even more over the coming year.

Pros

excellent featureset ! we are able to move from one view to another seamlessly which has been great in helping manage our (too) many projects. The tool is very flexible / configurable as well. We've used many task/to-do/project management apps over the past decade and this ClickUp is definitely the most comprehensive and flexible we've used. Their tagline, "One app to replace them all." i thought a bit boastful...until we used it for a few week. They have earned the tagline...several times over... Also - we are still using the free version. Have not found it necessary to upgrade (yet).

Cons

minor..a few more videos on how best practices/how to use would be appreciated. Also - would love to be able to easily annotate / leave notes with pen input...though that may prove impractical.

Reasons for Choosing ClickUp

1. the vast featureset 2. ease of viewing projects from different perspectives (timeline, board, mindmap, calendar...etc.)