monday.com Software

4.63 / 5 (1,724)

Our advisors have recommended this product 10 times in the last 30 days

About monday.com


monday.com is a cloud-based project management solution that caters to small to midsize businesses across various industry verticals. The solution helps them manage different projects and facilitate knowledge-sharing among team members.

monday.com offers a collaborative environment that allows project members to communicate, create a knowledge base and share files, images, designs and other specifications.

monday.com can be integrated with various third-party applications such as Google Drive, Dropbox, Pipedrive, Google Calendar, JIRA, MailChimp and others. The system also lets users share specific information with external guests such as clients or freelancers.

monday.com uses the REST JSON API. This API lets users handle cross-origin resource sharing (CORS) requests. Developers can customize monday.com according to their needs.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



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Supported Operating System(s):

Web browser (OS agnostic)

1,724 Reviews of monday.com

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,193)

4 stars

(450)

3 stars

(58)

2 stars

(14)

1 stars

(9)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 1,724 reviews

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November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2018

Monday.com Review

Over all my experience with Monday was a 50/50 split some things I loved and some things were lacking in functionality for what we needed. Overall I didn't hate it. At the end of the day it just wasn't what we needed to be productive. I think for other users who are using it for design, and business marketing it would be a phenomenal program and the price is very affordable even if you are a small company. Monday might be what you need to get your productivity up to become an even bigger company.

Pros

I liked how Monday.com allows for easy collaboration with team members. It does take some getting used to for me it was easy to get used to because I am more of a computer person and have had many different experiences with a lot of different programs. Everyone else on my team is the complete opposite, however because of Monday.com's modern website design people were able to grasp it because the design is easy on the eyes if that makes sense. It is almost like an easy/drag and drop version of excel. Aside from the design I did love that there were different calendar views like Kanban view and the map view especially. The other things I loved was the forms integration, which made it easy to transfer our clients over from one program to another. As they came in they filled out the short form and were integrated into the calendar pretty easily. Lastly I loved the status column. I was going to use it to check in clients. Red for when they arrived to their appointments, Yellow for when they were waiting and Green for when they were done and waiting on their transportation back home.

Cons

There were a couple of things that I did not like, which made us only use Monday for a short period of time. For one we are a mental health therapy center and we do A LOT of scheduling. While there is a template to schedule clients. It is more so for a few clients and not hundreds. We have multiple therapists and may want to view their appointments sometimes together and sometimes separately and Monday started to get somewhat bulky when trying to do this. We tried doing multiple boards for each therapist and then we tried doing each board as a day of the week and in the end we had too many boards and it was still and either you view this person or that person but not both. On top of that we also schedule activities with clients and that would have been a whole separate view as well. The last thing that we needed was to make recurring appointments for clients that are seen every Tuesday or for ones that are seen every other Thursday etc. This task was extremely bulky and involved using a 3rd party service.

June 2018

MICHAEL from dba Michael Liard

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2018

I'm an independent consultant-Simply the best project/task management tool I have used in a decade.

The monday software/platform has been the best project management/planning I have ever used. The GUI, look and feel, and feature set is amazing. I feel like my projects are more organized than ever and injected accountability aspect to project plans. The Score of 9 is only because of the pricing structure. I will continue to recommend the product to colleagues.

Pros

Best graphic user interface (GUI) and user experience (UX) across all online/mobile project and task management platforms available in the marketplace in 2018. The online (web) experience of a project management/planning tool is my #1 requirement. This includes a product's overall features, usability, GUI, appearance, customization, admin control, group management/control, private/public control, in-group messaging features, etc. I prefer to use my PC/laptop (vs. mobile apps) to create and manage project plans - the online experience with monday easily had me sold. Internet was down one day, and I needed immediate access to a monday project plan. I downloaded the monday mobile app and managed a project via a mobile app for the first time ever. The mobile app look and feel mirrored my URL version...a platform's mobile app is now a key purchasing criteria to me.

Integration with and provisioning for complementary project/team management apps (i.e., Trello) is seamless, elevating the user experience and overall functionally.

As an independent consultant, I appreciated the ability to and ease of sharing select project plan with specific clients though private invitation/authorization options.

The overall customization and personalization possibilities are great. Features such as Color Code options for tasks/items; the ability to add, delete, reorganize/move and customize Task Fields (i.e., Due Dates, Task Owner); and Calendar Views variations are invaluable.

Cons

There is not much to not like about the monday platform. My experience has been so great that I have recommended it to clients and other independent consultants. My clients have provided excellent feedback and praised my choice of project management platform/tool. So, thank you, monday for making me look good!

My only advice to the monday team would be to reconsider pricing options. As an independent consultant, I do have to monitor business expenses. It would be nice to have pricing options for 2 users (admin and a client) for long-term projects with a single client for which you have a single point of contact. Or pricing options where an admin can add one user at a time for a monthly fee and then remove/add users one at a time as needed for ultimate flexibility in plan options and pricing. Sometimes it is key to remember the sole proprietors and small businesses that are out there. We are an undeserved, overlooked market opportunity with limited budgets. So, we tend to seek out and utilize less feature rich free options over amazing paid platforms such as monday. I have the Basic Plan (up to 5 users). I've spent for 2 users to support (User 1 = me as the admin/consultant and User 2 = my primary point of contact at my client/customer with whom I have exclusive contract). I'm forced to pay for 3 extra licenses I can not and will not use. I now must cancel due to the expense. Please rethink price options.

November 2016

Colleen from Brandgarden Mobile Apps

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Excellent Project Management Tool!

We desperately needed an easy to use, easy to update project management tool in our App Development company. The Sales Dept. would get calls from clients asking, "how's our app coming," and they had to e-mail the Tech Dept, wait for a response and then call the Customer back. Now, the Sales Dept. can see exactly what stage of Development the client's app or website is in and tell the customer right then and there. No wasted time e-mailing or returning phone calls. Also, the Tech Dept. can see what the Sales Dept. has in the pipeline so they can predict what's coming in. It has also helped us streamline processes for each Dept. The whole entire sales process can be mapped out with every step start to finish, with the final step being customer survey sent. You never forget to do any step any more! You can also customize your responses for each step along the way such as "Done" or "In Progress" or "Waiting For Client", etc. The customer service with monday.com is excellent. That's a big deal to me. I don't want to hunt and peck around the internet trying to find chat groups or how to contact support. When you ask a question you get a response within a short period of time. The software is pretty intuitive but there are support tools to learn tips and tricks.

Pros

Easy to use, very intuitive. Customizable to your projects and company. You can easily monitor step by step processes in however many Departments you have in your company. I like that its now an app that can live in my button dock. One click and its open.

I like that you can discuss clients back and forth between team members.

Cons

Right now I can't think of anything. Perhaps there are glitches or design features that more advanced users might appreciate but for our needs it works exactly as we need it to.

May 2018

Nathan from Dotcom Zambia

Review Source: GetApp


Ease-of-use

5.0

Functionality

3.0

May 2018

Great Visual To Do List & Project Planning tool

Pros

Monday.com is a todo list/project management tool that rivals tools like Trello. We decided to give a try because the other tools we used didnt allow us to do real time group planning for projects. Real time is key for us because projects are time sensitive and having teams in different time zones is challenging. What we found was a great visual project management tool.

1) The ability to work on project plan together including adding our documents to a specific task or to do item makes it great to keep track of how far a project has come.
2) The visual appeal of the tool helps, as you can mark specific tasks with different colors to help know who is doing what and where that falls into the overall plan.
3) The ability to use working templates saved us a lot of time and the initial learning curve of the tool. We were able to set up and start using it within a week.
4) Monday.com allows us to take project planning away from email and just use a visual timeline of sorts to see how far a project has gone and what else needs to be done.
5) Since our projects bring teams from various departments, its great to have a central place to communicate and collaborate and the beauty of being able to integrate into our G Drive accounts makes this our main project planning tool.

Cons

Monday.com has tremendous potential but we also find some challenges with it.
- Sub tasks - It lacks the ability to add sub tasks or assign a task to multiple people. While this can be worked around, it would be great if this feature would be added.
- Notifications - While the mobile app works fine, the notifications tab could do with some work as you can find yourself overwhelmed with notifications especially when you are working on a lot of projects at once. If notifications could be shown based on project it would be much more helpful.
- Pricing structure - The pricing model also seems high for a project management tool especially the more users you add. This is what has kept us only adding some people as guests to projects.

April 2017

Matt from Kettle Consulting Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

One Management and Dashboard Tool to Rule Them All

We run a small IT consulting firm. Client often ask what tools we recommend for their CIO and IT leadership dashboards. We tried everything from Trello to Excel to find a solution that works for us and that we felt comfortable recommending. My team loves Da Pulse. For internal collaboration and reporting, they can simply update their Da Pulse dashboards rather than Power Point decks or Project Plans. When something changes or a record is updated, I get a notification. As a leader, I appreciate that the status features make it easy to see where there are emerging risks or hot spots. Naturally, no tool is perfect, but Da Pulse lets us keep our project methodology lean and simple. Our email inboxes aren't bursting at the seams and we don't have to hunt for the latest document. The Drive integration allows us to keep everyone on the same page with version control. One of our clients has started to login to our Da Pulse instance after we agreed that creating Power Point decks was a waste of time and money. We had tried Trello, which they found confusing, before switching to Power Point. They like the interface and they're considering for their own use.

Pros

Provides some structure (red, yellow, green status, links to Drive) without being inflexible. We dropped in a lean project and executive reporting set of rules without having to rely on a bunch of manual workarounds. The team can collaborate internally and externally with our clients. "Done" items are clearly distinguishable, as are trouble spots and emerging risks.

Cons

Bundled licensing would be nice, particularly since we have some contractors that work on short term projects. We have to decide if we want to pay for them to have a license or if we'll just manage them outside of the system.

November 2018

Adam from CM Design

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Collaborative spreadsheets with many time saving and useful features

Monday has allowed us to streamline our processes and enables me to see at a glance what projects we have on, where our projects are and what projects are falling behind on timescales etc. As an architectural company we take every client/ job through a complicated process and need to keep track of multiple different 3rd parties (Council, Engineers etc) and multiple different processs (survey, planning, building regs etc). Monday allows us to do this with ease and with the posts and check boxes it allows me to understand where 100’s of projects are whenever I need.

Pros

Simple to use. Very visual orientated - looks good and is easy to understand. Can be tailored to any business model/process. New features are being released all the time. Very engaged company that are listening to their clients and happy to help. Speeds up workflow and allows much greater management of projects, clients, staff and time. Great for to do lists and collaborative working.

Cons

Many superfluous features for our business that are pushed frequently (though I appreciate other business would appreciate them). Would work great if it could collaborate/access online services like Dropbox/GDrive for file management etc. Bit of an odd name - “can you make sure you update Monday” sounds odd. I actually preferred the old name “Dapulse” as we internaly just called it Pulse (which I think fits best as the software allows me to keep my fingers on the pulse of all my projects!)

September 2016

Pieter from Leander Personal Training

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Our main tool for EVERY project and system in our company

Why we prefer monday.com and how we use it We're a vivant company with several activities. We're running a personal training studios with 4 employees and several freelance trainers, we organise international education events and 2 conferences and we work together with a company on the development of an app. You can imagine the tons of communication, both internally as external, right? monday.com is our main SaaS which we use for EVERY task. For our personal training business we use monday.com as a follow up tool for and with our clients. All the trainers log every session on there and the advantage is that everyone's up to date at any given moment. We use it as a central filing system and the possibility to share the boards with external physio's and doctors is GREAT. For the events we us shared boards for every event so we can work together with external people like artworkers and marketeers. We made a custom layout of the boards and this helps us to gain insight on the event and the people who're responsible for the different tasks. For the internal communication and tasks for the management we use the private boards, here we can discuss topics and centralize data. I've tried several tools like Asana and Basecamp but monday.com is faster, more intuitive (which comes in great working with several external people) and the UI is so clean. Also, we're using it for 3 years and the support has been great.

Pros

Internal, private and shared boards!

Cons

Maybe a little better visualization of timelines BUT they're working on it so, I'm looking forward!

October 2018

Akhilesh from HT Media Ltd

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

5.0

Functionality

4.0

October 2018

Very effective Project management tool

Pros

The best part about this application is its graphical UI. We can make and alter venture subtle elements and plans by means of our versatile/tablets instead of utilizing through work area PC and the progressions are refreshed rapidly. We can download the application and even utilize it disconnected, in circumstances of downtimes this is simply cool! We can make shading coding for various assignments and customize the look and feel of the dashboards as indicated by your desire. Despite the fact that there are bugs experienced on occasion, they are settled absent much slack. Also, about their client benefit, they are only magnificent in responsiveness. The plan for the day encourages us to rebuild the work processes as indicated by our necessities.

Cons

As we increment the quantity of individuals, limit, and utilize, we found that the product is getting slower. Bringing in highlights, particularly in mass needs greater change. Relegating subtasks to numerous individuals is a significant grim assignment. The cost rockets as we increment the quantity of clients, and this gets too high in expense in contrast with an undertaking administration apparatus.

July 2018

Jeff from MS Metal Solutions

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Huge Collaborative Projects, or Daily Personal To-Do's: Monday.com Can Change Your Life!

It has been a life-changer for me, helping me stay organized and manage all the details of my personal and work-related projects!

Pros

This entire concept for this is amazing! The many different ways you can setup your boards and use them, make it even more powerful! I use mine in different ways, for different things. I use it one way for larger work projects (where I've created personalized template boards), and I setup my boards an entirely different way for personal to-do lists. Go to their YouTube channel to see some great examples of how to setup different board types!

I'm a forgetful person with a pretty weak memory, so the ability to add notes and updates to individual items (pulses) is also a life-saver, so that I can track ongoing, important information related to each item...without having these notes getting in my way when viewing the project board.

You can add many different column types, and even use colors for certain columns, which makes it a snap to stay focused on what's most important. The fact that you can drag-and-drop the column order, and the pulses themselves, allows you to see and organize things in ways that work for you!

I've also contact support with some questions and feedback, and their response was super-helpful and almost immediate. Their online help will walk you though 99% of your questions too.

This product has added efficiency to my day, and removed significant stress from my life! Thank you Monday.com!

Cons

The product seems little pricey for individual users...but use the trial and re-consider the value after using it for a week or two. Also, this product is optimized for Desktop computers, with a bit less functionality on mobile devices, but it can still be used and utilized on mobile devices to get things added, assigned, organized, and done.

November 2016

Sheri from TransDev on Demand

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

monday.com keeps our team organized!

Our team started using monday.com about eight months ago. We have team members spread out over the US and were in a constant state of trying to determine project status, find emails associated with updates, etc. monday.com brought our projects and our team together. Being able to attach emails, documentation, illustrations and updates all in one place has been not only a huge time-saver but has also added to our team cohesiveness. The flexibility of the tool allows us to expand with the projects we're working on, or on smaller projects keep the data simple and clean for a quick review. The only feature our team has missed is integration with our work calendars to keep milestones and deadlines in front of us. monday.com does integrate with some calendars, but our team uses Office365 and Outlook Mail - which we have not yet been successful in synching. Overall I'm so glad we found monday.com. The ease of implementing it, getting our team communicating in one place and watching the projects get completed has been a huge advantage. The price is so reasonable - you simply cant find another tool with similar features, functionality and ease of use anywhere else. Keep up the great work monday.com team!

Pros

It is so easy to use. Being able to attach files, emails, notes and more to specific projects and tasks has allowed our team to become so organized and productive. The flexibility of the tool allows us to expand and/or contract depending on the complexity and size of the project.

Cons

Its lack of integration with our Outlook calendars has been the only downside we've really experienced. An integration with TFS would also be on our list so that we can sync up the data we're putting in for our team and also keep track of what we've assigned our development team.

July 2018