




Project overview





Supported Operating System(s):
Web browser (OS agnostic)About monday.com
monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows for ease of use and flexibility to onboard any team and manage multiple projects across the entire team. With a variety of productivity features such as time-tracking, an integrated kanban board, automated notifications, workflow automation, dependencies, multiple views and calendar integration, teams can achieve better and faster results for every project milestone.
monday.com offers a collaborative environment that allows project members to communicate, create a knowledge bas...
Project overview
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2019
Ralph from HYTORC
Company Size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
November 2019
Project management and organization for the rest of us.
We have tried MANY project management platforms and for us to select monday.com says a lot about the product. We have a varied group of individuals within our marketing department using this tools to coordinate everything from our detailed printing requests, web and online projects to translation flow (very difficult to manage due to the many contributors involved in this process.) Monday.com makes all of this convenient and easy to follow.
Pros
Its incredibly easy to create a work flow or "Board", add participants and follow the progress of many tasks with ease. We can attach any supporting files or materials needed to each post and tag a specific user. Email and desktop notifications alert you on any activity and there is a web based site you can go to or the even better desktop and mobile app versions.
Cons
One of the few cons i can think of is the absence of a "repeating or scheduled task". I know there are ways around this but it seems like something that should be native to it.
Reasons for Choosing monday.com
Pricing and features.
Reasons for Switching to monday.com
I believe it was mostly a pricing issue at the time but once we used monday we liked it better.
July 2020
Adir from Squareloot
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
A robust project management tool for every need
Monday.com helps team collaborate and manage projects of any sort and size easily, with fully customizable dashboards and task lists.
Pros
Monday.com is almost too good to be true. It's flexible, it comes with a ton of customizations and automations, and it lets you manage any type of project in whatever way you please. We're using it daily and it makes our lives so much better. Oh, and their support is superb.
Cons
First off, pricing. Monday is not cheap, and they charge by sets of seats instead of individual seats. So if you're a team of 6 - you have to pay for 10 seats, which - on a software that isn't too cheap - can be pretty annoying. On top of that, their Android app is sub-par, and I find myself using the mobile web version instead of the dedicated app.
Reasons for Choosing monday.com
Monday seemed to be better suited for supporting larger teams and more projects simultaneously - plus they have more automations and integrations, which was crucial for us.
Reasons for Switching to monday.com
Monday seemed to be better suited for supporting larger teams and more projects simultaneously.
Response from monday
Replied July 2020
Hey Adir - thanks for taking the time to leave a review. We're happy to hear that monday.com has made your lives easier and you've had a good experience with our support team. As for our pricing, we hear you and understand where you're coming from. We're always working to improve our pricing approach, and appreciate your feedback.
January 2021
Caitlin from Rent a Bike Cozumel
Company Size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
January 2021
Helpful for making sure potential customers don't fall in the cracks
Helpful for keeping track of customers at all stages of a sale; helpful for tracking follow up emails so that I can maintain engagement with customers even after their purchase. Easy to use, visually pleasing, and with tons of customization tools that I haven't yet fully explored so I'd recommend checking out tutorials or watching demos in order to get the most out of it.
Pros
I use Monday to keep track of potential and current customers at all stages of the sales process. Sometimes someone emails me with a query and I respond but I don't hear back from them. By putting the customer's information in Monday I can make a note to check in with them again later; I can keep track of how many times I've followed up with them, and it's resulted in quite a few people becoming customers who might have otherwise fallen through the cracks between I am busy and have a lot on my mind. It's also helped me identify quite a few people who never saw my correspondence because my emails got filtered as spam, which was super helpful and resulted in sales when, without this tool, I might have assumed the person simply wasn't interested in what I'm selling. I've also used this tool once someone becomes a customer to track my correspondence with them throughout the process and to make sure I follow up with them afterwards. Finally, it features a ton of integrations with other apps.
Cons
I think there is a lot this tool has to offer that I haven't yet fully explored. When I play around with it I've discovered great templates and features but sometimes I just don't have the time to explore all those options. Though the format is not very daunting I would definitely recommend taking the time to sign up for some online trainings or demos, or to use the tutorials they have that show different ways this tool can be customized.
Reasons for Choosing monday.com
I like both but I think Monday offered more flexibility in making this tool work for our particular business and also integrated well with some other apps that we use like Slack.
October 2017
Stuart from Fathom Systems Ltd.
Company Size: 11-50 employees
Industry: Oil & Energy
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
October 2017
Life changing enabler of productivity for all sizes of team
Already covered in previous question in part. Not needing to remember things Empowering team to tackle tasks in an order which suits them within the bounds set. Improvement in productivity and customer response.
Pros
Visual, its very easy to visualise tasks and see what you and your team have on by ways of workload. Initiative, although it has many features, all are logically positioned within the webpage so you never find yourself being lost in menus. Customisable, the boards are completely yours to design, own and use. Changes can happen instantly and hassle free meaning things can adapt to the needs of the team. Support, when ever required, support has been readily avaliable and responsive. Bugs, although rare, have also been resolved quickly. No subtasks, so many say sub tasks are a con, but sub tasks really cause issues and it's how to lose things, so a flat task structure hugely improves clarity. Live system, updates and task status update instantly for all users in real time. No "who has the task spreadsheet open?" anymore. General, this is a "to do list" which is Initiative and interactive which once properly implimented for your team will revolutionise work flow.
Cons
Speed, as use increases and boards become larger, the interface is significantly slower. Promised improvements in speed have yet to be seen. Bulk updates, there are bulk update features for tasks however these are unavailable for all column types Large boards, large boards are hard to mannage due to speed and bulk update/automatic date fields etc. Bulk import, importing from excel recently avaliable is good but limited
November 2020
Karen from ArchKey Solutions
Company Size: 5,001-10,000 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
November 2020
Great Software, Easy To Use & Great Value for Money
Overall, Monday is a great tool to manage workload, projects, and keep people working together in a collaborative space. I would highly recommend this product to others if they are looking for an inexpensive, easy to use tool that is easy to implement. However, just beware, you will need to have an idea of how you want to use this tool otherwise the features may be too plentiful and not explained well enough to help out a user who is just looking for ideas.
Pros
Monday is a tool that my team uses daily to manage our workload. We're a Lean culture and use pull plans to tackle many large scale projects. Monday works really well for not only putting these pull plans together, but allowing for external users to view the workspace without having to purchase a license as well as enabling a dashboard that shows the workload across multiple workspaces/pull plans.
Cons
You're left to your own devices to figure a lot of the features out yourself. For the most part this is fine, but it can get frustrating when certain features and views were not always working the way I expected them to. For example, I created a dashboard to show all due dates according to the week. However, some dates just simply didn't populate if they were 3-4 weeks out. Instead they showed as "No date". I read the community forums, asked questions and tried everything I could, but in the end wasn't able to figure out why this was happening. I really wish their support team was more accessible. If I can't figure out what I'm trying to do I feel like I have no course of action other than to just scrap it and try something else.
Reasons for Choosing monday.com
Monday seemed like a tool that could allow for multiple workspaces, creation of templates and was a tool that was not only easy to manage my team with, but was also able to give me the visibility I needed into what my team was working on without a lot of hassle to implement.
Reasons for Switching to monday.com
Wrike was an ok tool for what we were trying to do, but seemed a bit more cumbersome to use and set-up our pull plans, which require a milestone, objectives and tactical plans.