About ITM Platform

ITM Platform is a cloud-based project management solution that helps users with portfolio management, projects programs, resources and services. 

The solution allows users to plan projects, set goals and assess results using real-time data. Agile project management is supported, and users can access resource lists, budgets, margins, performance monitoring, financial analysis, project calendars and more.

Users can plan activities and allocate resources in advance, assign tasks and track progress in relation to deadlines and costs. An integrated social network and mobile app allow users to collaborate and access project information remotely. Integrations include Slack, Microsoft Project and Excel, JIRA, Google Calendar, Outlook and Zapier.

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Supported Operating System(s):

Web browser (OS agnostic)

95 Reviews of ITM Platform

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(55)

55

4 stars

(30)

30

3 stars

(7)

7

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 95 results

July 2018

Zoe from Celanese

Verified Reviewer

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

All the features we need, intuitive to my users and fast to deploy

I have experience with many of the PPM solutions out there (Clarity, Daptiv, Planview etc) and ITM Platform allowed us to have the whole organization performing at 100%, in a very short time, with all the benefits a serious PPM solution must deliver.

Pros

Great portfolio management and program/project prioritization, along with waterfall and agile methodologies built in. We were up and running in less than a week, which is --compared to other PPM solutions I've used- Usain Bolt-like performance. We also use the bot on Slack for users who don't need to use it intensively. The support service is quite efficient --and included in the price, which again makes a difference-

Cons

Some project managers are used to MS Project on the Gantt planning part. Maybe a desktop version of the Gantt would help. It's not on Gartner's or Forrester's reports, which makes it a bit harder when it comes to make a decision.

March 2020

Fernando from Projectware

Company Size: 2-10 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

ITM Platform administración de proyectos en general

Excelente experiencia

Pros

ITM Platform es una solución completa para el Project Manager, es muy útil e intuitiva para el usuario. A diferencia de otras soluciones ITM proporciona todas las herramientas en una sola aplicación. Es una suite completa y configurable por proyecto, programa o protafolio.

Cons

Únicamente está disponible en versión para Navegador, no cuenta con versiones de escritorio o App para teléfono inteligente

Reasons for Choosing ITM Platform

Porque es una suite completa y desarrollada orientada a la funcionalidad de proyecto, dejando de lado la red social

July 2018

Michael from Spire Healthcare

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

July 2018

Easy to use but lacks the advanced features.

Our customer experience was a bit disjointed and delayed, however I understand this is being or has been addressed.

Pros

Really quick and easy to use. Very initiative user interface for tracking projects, with dynamic filtering. Upload MS Project files is good.

Cons

Reporting could be better, most data will export as spreadsheet. There is no standard report for Project Mangers to export for Project Sponsors, the expectation is that all users will use the portal.

June 2019

Jorge from Project Management Consultant

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2019

ITM PM Software

Pros

functions Friendly Porfolio Management kanban

Cons

Report view for guest users cost management kanban task integration with timeline

Reasons for Choosing ITM Platform

Benefit vs price Friendly user Risk management Kanban board

October 2019

John from Graebel

Company Size: 501-1,000 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

A Customizable Software with Excellent Support

So far it has been favorable. There are a few pain points, but not too bad.

Pros

There is a great deal that is customizable in the views and has ability for custom fields. This allows us to present the reporting as our executives wish to see it while still providing functionality for the PMs

Cons

There is a lot of 'click' fatigue. You cannot assign one member multiple tasks at once. There is no drag and drop functionality in the Gantt screen. The Gantt bars cannot be customized with colors to show red, yellow, and green tasks. There are not color options in the program progress area, and pink/salmon look a lot like red, which usually translates to at risk. ALSO and most importantly. There is no way to permanently delete a project without ITM's help. We know about the inactive portal, but this does not meet our needs. We want to use this as a TAC portal, so not being able to permanently delete rejected projects will clutter up the projects that have been completed that we do want to maintain visibility on.

Reasons for Choosing ITM Platform

usability and functionality. Also we received some free licenses as a promotion

Response from ITM Platform

Replied June 2020

Thank you so much for your review, John. We just wanted to point out that the Gantt --as well as the agile board- does have a drag and drop functionality. You can extend or move tasks with the mouse or, on mobile devices, by touching the screen. You may have tried to move a locked task. The support team will be more than happy to help you with this one :-) You are right: projects that have had activity --such as hours reported- cannot be deleted, only inactivated. This feature helps you keep a solid consistency within your portfolio. Again, thank you very much!