Mavenlink Software

4.22 / 5 (349)

Our advisors have recommended this product 28 times in the last 30 days

About Mavenlink

Mavenlink offers services and solutions for project management, resource planning, collaboration, and project accounting. Mavenlink combines the robust functionality of a Professional Services Automation solution with intuitive user-friendly project management. It was designed for professional services and is well suited for businesses looking for resource management, project management, and forecasting tools.

Mavenlink's emphasis is on resource management and project management. Files are stored and shared with the team on Mavenlink and can be tagged to specific tasks.

Mavenlink offers support for resource management, time and expense tracking and management, planning, and reports and analytics. The centralized dashboard keeps users updated on the mo...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

348 Reviews of Mavenlink

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(152)

152

4 stars

(141)

141

3 stars

(37)

37

2 stars

(8)

8

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 348 results

October 2019

Mike from BluprintX

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Awesome platform that's only getting better

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data. Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available. In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed. The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Reasons for Choosing Mavenlink

Fitted to our budget and offered functionality we saw as essential to resource management.

August 2019

Mackenzie from Pyramid Communications

Company Size: 11-50 employees

Industry: Public Relations and Communications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

August 2019

A steep learning curve

Mavenlink is not a bad service. it does keep everything you need to manage a project in one place, as well as help you track hours spent on various tasks within projects and organize a timeline. It is somewhat difficult to use and difficult to learn how to use - I don't find it very user friendly or intuitive. I'm still getting over this learning curve, since I'm new to using the software, and will likely find that it becomes easier over time. At least I really hope it does.

Pros

Mavenlink is a great way to keep track of everything you need for multiple projects across various areas. Budget burn is clear to see, it's easy enough to add and message people on a project. Easy enough to track time, develop timelines, break projects down into tasks, etc. Good for very type A people who like to extremely organize everything.

Cons

It creates a lot of work for project managers. A lot goes into designing a project and filling it out, which is very time consuming. There is also a steep learning curve, especially if you are adapting to Mavenlink after being used to different systems. The trainings were somewhat helpful, but long, boring and repetitive. While it does keep everything in one place, it is difficult to adapt to using it where you would have used email, Skype messenger, google docs, etc. especially if you're working with colleagues who are not so technologically savvy.

December 2019

alex from new breed marketing

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2019

A good fit for our unique needs

Although it took a while to get everything configured just right, once in place, Mavenlink has allowed our team to be more efficient, better project managers, and client communicators.

Pros

Our company has some unique business practices that makes most out-of-the-box platforms difficult to use. Mavenlink is customizable without being overly difficult to set up. It also has a powerful reporting engine that allows us to slice and dice our data with custom reporting.

Cons

Getting support on reporting needs will cost money, and the in-house support staff at Mavenlink has limited know-how (or allowance) to help with this. Client (non-paying) users are unable to see project budget and time burned.

November 2017

Josh from BizStream

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

November 2017

One of the weaker project management tools out there. I wouldn't recommend this product.

The ability to see my project list at a glance, although this product is plagued with poor support and ultra slow development.

Pros

The UI is simple to use most of the time. It's easy to see your projects listed out, even though the organization tools are pretty weak.

Cons

The software is slow. Updates happen at a snails pace. Our team worked directly with the development team at Mavenlink and their process is just plain slow. The program is bogged down and sluggish. It lacks sub-tasks beyond 5 layers, the estimating feature is a joke and they only just recently implemented a basic WYSIWYG in the activity section. You also can't undo activity unless you go back to the feed. Talk to PMs who actually use this product!

Response from Mavenlink

Replied December 2017

Thank you for your insight and feedback regarding your experience. We have forwarded your feedback to our product team and will continue to strive to do better. Your CSM has reached out out to you to learn more and continue to advocate on your behalf, regarding these product enhancements and all your concerns. We look forward to continue to working closely with you regarding your experience. Have a nice day and happy holidays.

January 2020

Matthew from CLEARGOALS

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

4.0

January 2020

Overall good with a few weak areas.

We were able to provide better forecasting and manage budgets against timelines. All time entry is much better managed in a central location. We can also easily track which resources are available or not.

Pros

- Time Entry - Management of individual projects - Integrations w/ Jira - Forecasting/Planning - Happy to have approvals, but they could be more flexible. - Managing budgets against project timelines.

Cons

- Invoicing - Reporting - Happy to have approvals, but they could be more flexible. - Granularity of permissions