Ravetree Software

Pros

What I like most is that you can easily track multiple projects, owners and milestones in a click of a button.

Cons

Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree. I wish there was a more easily digestible dashboard when you login to review the updates related to your projects.

It keeps my days organized and my projects easily accessible, all in one place.

Pros

The overall aesthetic of Ravetree is awesome. It also has a pretty intuitive user experience. The kanban board is a useful feature and I like being able to see how many billable and non-billable hours I'm logging each day.

Cons

I wish the home board was customizable and that there weren't as many time logging glitches. Also, sometimes, when you search for a project by client name, it doesn't turn up in search results even though the project is active. It only pulls up if you know the exact name of the project, which kind of defeats the purpose of the search by client if you can't remember the specific project name.

It's our communication platform for client information.

Pros

That it is really user friendly; never heard of Ravetree until I began working at The Bookkeeper. Wonderful tool to track and prioritize tasks.

Cons

missing tutorials, maybe build them into the program so that the end user is able to readily view and go thru the steps all at one time.

Pros

The comment section of RT is where I spend most of my time. I love the ability to comment and tag people directly in a conversation. Having all the comments/files/etc. in one project space is awesome!

Cons

I've worked extensively in Jira and Confluence, and have to say I enjoyed how robust the product was and how customizable it was. I have no doubt RT will get there, but they are not there yet. I'd like to be able to update documents or take notes within the tool instead of having to upload several new versions of a document. I'd also like to be able to do things like upload a document directly to a support ticket or work item instead of creating the ticket and then having to go back in and upload a relevant document. There are several small user hurdles like that, which create an unsatisfied feeling.

Over the past 5 years, we've utilized most/all of the leading project management systems and this is the first time that we've been able to find a lasting and meaningful relationship. Perhaps it was just the right tool at the right time. But I prefer to believe it was the right tool that we could have found at any time...ideally several years earlier than we did so we could have avoided all that heartache with other tools.

Pros

Ravetree feels like the perfect blend of being universal enough for the masses and customized for the individual peculiarities of a mid-market full-service advertising agency of 35 people (i.e. us). In addition, Customer rep has consistently delivered the human element of a technology/subscription delivery and made it feel like we were a priority at each at every turn.

Cons

It's nit-picking, but with technical updates and feature changes things inevitably break. That's completely understandable, but a little too often it has felt like we were the ones discovering those issues/bugs and we often lacked a heads up that change was upcoming.

Pros

-Schedule page gives us the ability to see resource capacity in a single view
-The ability to track time & project Dollars, coupled with extensive reporting features, allows us to track project and client profitability effectively
-Easily view, on your dashboard, work items (tasks) that are Overdue, for Today and Upcoming
-The ability to upload file versions within the same upload and select which version you'd like to view. This keeps project files/uploads organized and helps us to easier find and look at versions

Cons

- Occasional bugginess, since this software continues to be built upon and improved. This comes with the territory.

Keeps track of projects well so that I don't forget what I'm supposed to be doing and when. Also good for document sharing and storage.

Pros

The work item pop ups on the side of the screen. Instead of clicking on a work item and having it navigate to another page, it pops up on the right side of the screen, allowing you to rermain in your current window.

Cons

Sometimes the software just freezes. And sometimes I log in time and it doesn't save. I don't like that you cannot write in a custom project or work item when logging time. This would be useful to be able to track things that are not necessarily in the system.

Ravetree practically runs our business!

Pros

Ravetree has transformed our business. Things that used to take multiple software and apps are now under one umbrella. The entire team loves Ravetree, and it's so amazingly powerful.

Cons

The only con I can say about Ravetree is that, since it has so many capabilities, it can be a bit overwhelming to start with. It's really best to take it gradually, as you learn all the system can do.

Ease of use and ability to ramp other team members easily.

Pros

user friendliness and ability to pinpoint projects easily and time associated with each. I also like being able to transition ownership based on the stage of the project.

Cons

sometimes the threads can get confusing if they get long and many users get on a certain projects. Sometimes subcomments can be confusing from regular comments.

We are able to see where people are using their time and if enough time is given for a specific task

Pros

I like the fact that I can see my tasks ordered in importance and client.

Cons

I have trouble finding tasks that I have marked complete. If i don't know the specific name it's hard to find them. Also, if I search by client I'd like to sort just by me. (maybe I can do these things and just dont know since I'm relatively new to ravetree.

Pros

It allows me to look out for an entire week and see how my tasks break down by daily hours. I also love the way it allows us to archive work. If I need to go back to find documents in a project from 6 months ago, I can start typing in that project (it autopopulates) and I can pull up what I need in 10 seconds.

Cons

I love it overall. No big complaints. I would say it could be helpful to move around my boxes on my home page so that if I want my upcoming milestones to be the main box I see, I can move it over to that section. I hated Workamajig, but it did allow that functionality.

Pros

Responsiveness of support team & customization. I love logging time to my timesheet directly from the kanban board.

Cons

Can sometimes be buggy and while customizable, there are some limitations on capability. Often find loading slow.

Ease of use and structure to my work week.

Pros

My favorite thing about Ravetree is the structure that it provides to my work. I like the functionality of nesting Work Items into Projects into Clients. This helps me organize my very full schedule and I rarely lose track of specific tasks.

Cons

I would like to be able to rank items by priority . Say I had three tasks that all say they need completion by EOM. I would like the assigner to be able to note which should be done first.

Pros

Ravetree is great for detailing information and making notes. I primarily use Ravetree to share client information among my colleagues.

Cons

Ravetree is not the most intuitive or easy to use program. But the Ravetree team has been very open to suggestions for improvements.