Axxerion Software

4.65 / 5 (24)

Our advisors have recommended this product 5 times in the last 30 days

About Axxerion

Axxerion Property Management is an integrated suite of cloud-based property management and maintenance software designed keeping in mind small and mid-size property managers and owners. This suite helps property managers to automate the variety of functions - from lease management and service tickets to capital projects and accounting. The system supports a number of commercial and retail segments, including hotels and resorts, with portfolios ranging from fifty to thousands of units.

The system offers a reservations function, as well as key management feature along with property maintenance (CMMS) and financial management modules. Users can track and manage service requests, work orders, preventive and scheduled maintenance, surveys, parts inventory, and fin...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

24 Reviews of Axxerion

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

March 2018

Carolina from Huawei Technologies

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

March 2018

Solutions for business asset management

I have had many benefits using Axxerion since I have been able to add new fields and screens completely customizing my workflow approvals. I also track general data on properties.

Pros

What catches my attention is that software interfaces search and display Google maps are excellent, plus management functionality of space and area integrates well with other solutions Axxerion.

Cons

Look very contrary is that there is no option to make the implementation locally. It also does not focus on residential properties and no owner or tenant portal.

November 2018

Randy from Merz North America

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great Product and Great Support

.We highly recommend Axxerion.

Pros

We are an active client of the Axxerion platform where we rely on the strength of this service to help monitor key activities that are critical to our operations effectiveness. Recently we were in need of a custom service solution within the Axxerion platform that would assist us with the monitoring of requests from our associates. These requests were being managed outside any tracking system and thus they were not being properly resolved. As we begun to frame out our vision for a solution, it was critical that the end result would be simple to use and embraced by our team as a workable change to the way they requested service changes. Building on our relationship with the Axxerion team, we defined our business need and briefly framed out our initial requirements for a proposed solution. The Axxerion team immediately worked with us to frame out an initial solution that was reflective of our business challenge along with providing renderings of how the application would work and what the solution would look like. Once approved, the Axxerion development team worked directly with us to build the code, customize the presentation and draft a workable user guide. At each step of the development cycle, the code was made available for comment with adjustments immediately applied. With a timeline that had us introducing the new code fast approaching, Axxerion ensured that they provided the support to meet our release date. All in all this experience was quick and effective.

Cons

Our company has been a client for a number of years and we have had no issue and problems. The Axxerion team has been very responsive.

September 2020

Robert from Crescendo Self-Storage Management

Company Size: 201-500 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Axxerion helps us streamline our operation

Great experience. Very supportive and friendly organization. They have been around for a long time and know their stuff real well. The software is kept up to date with timely updates.

Pros

Well established company, easy to use but feature rich. Very intuitive with great mobile apps.

Cons

Axxerion has helped us with any challenges we have had. So, there is not much else to say!

November 2017

Rameez from Mount Pleasant Group

Company Size: 501-1,000 employees

Industry: Construction

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2017

Good to have

Pros

I have used this software quite a bit and I find that it's easy to use and quite helpful in your project management as well

Cons

You'll have to spend some time and understand the software and look at all the aspects and features it has to offer

June 2017

jacco from Brick Management BV

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Incident and document management system for property management of various real estate portfolios

Pros

The Axxerion program is user friendly and trough a portal for all our stakeholders (clients, tenants and contractors) accessible. The fields in the webpage / portal are very flexible to add, move or hide. The content and reports stated in the portal are clear and content for different stakeholders can be identified on the basis of authorization differences. I have implemented this system in 2015 when I worked at CBRE (Asset Services in Amsterdam) and now run the platform in my own organization. The program can be used in a large multinational as CBRE (largest international real estate advisor) and for a start-up company as we have. You do not have to buy hardware or software and using the Axxerion license model is an advantage for a start-up. All modules are at your disposal, no hidden costs when a new module is needed. And important (for a start-up) no financial surprises during the implementation process when you stick to your program of requirements.

Cons

Not really a con, but can be a trap for some people. As there are many more modules for managing real estate portfolios (budget-, reservation-, meter-, contract module) it is difficult to keep focus and not to implement multiple other modules during the implementation. Then you deviate from your own program of requirements, the Axxerion consultant helped us to keep this focus to first finalise the IMS & DMS.