MRI Bostonpost Software

4.22 / 5 (30)

About MRI Bostonpost


Bostonpost Technology Property Manager provides cloud-based software and services to thousands of properties managing affordable housing accross the US. All Federal and State funding programs are supported, including housing subsidized by the USDA, HUD, Tax Credits and Public Housing. 

The solution allows users to access accounting, tenant certification and track maintenance from a centralized location. It can be modified for any specific funding program and also provides a platform to support layered funding.

Property Manager is able to support businesses of all sizes and funding types and covers everything from user licenses and hosting services to all software maintenance and enhancements.The monthly subscription also includes customer care, ranging from setup to post-implementation. The solution also provides automatic forms and income level updates for all State and Federal affordable housing programs.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

30 Reviews of MRI Bostonpost

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(12)

4 stars

(12)

3 stars

(5)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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June 2017

Annette from NPMA

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2017

Intuitive and easy to use and manage.

Pros

This product is easy to navigate through for end users. There is a wide variety of App add-ons available to expand based on your needs, with many that integrate seamlessly. Above all else, the Customer support is OUTSTANDING!! There is always a pleasant, knowledgeable voice on the other end to assist you in a timely manner.
MRI is always working on incidents within the system and releasing CMU's.

Cons

As an Administrator, I would like to have more access in the training portal to administer users and see some improvements made to the Training modules. In regards to the courses themselves, the videos need to be edited in order for them to register as being completed properly and it would be beneficial to have the next courses start automatically. Users are confused when trying to navigate through courses and the site in general.

January 2019

Teresa from SDPMI

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

January 2019

Everything I need right at my finger tips!

MRI is a great management software, but lacks things I was looking for like self teaching tutorials.

Pros

I have a variety of reports available to help me track rents, delinquency, budgets, and much more.

Cons

I feel you must have training to fully use this software, it is not self learner friendly.

Response from MRI Software of MRI Software LLC

Replied January 2019

Hi Teresa, Thanks for giving us a thoughtful review! I'm happy to hear that the reports have the flexibility you're looking for. I'm sorry you haven't gotten the training resources you need. We have a variety of training options available that I'd be happy to connect you with. Could you please email me at matt.harrell@mrisoftware.com and I will point you to the correct resources? Best, Matt Harrell MRI Software

November 2018

Andy from Stark Enterprises

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

November 2018

Great Accounting Real Estate Software

I have used other software, and MRI is a great overall software for accounting use in real estate. Rather happy.

Pros

I like the windows version of MRI as its very user friendly and fast. The reporting and windowed setup is great for running multiple reports over and over. Everything is where it should be.

Cons

I dislike that they are migrating to a newer web based design. For what we use the software for, the windows version operates quicker and is more efficient. Every time there is an update though, there seems to be more issues than fixes.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2019

A must-have for residential real estate

Pros

So many features! I'm a numbers guy, so my favorite feature is definitely the robust reporting. I can always stay on top of property performance and cut the data however I want. The challenge is making sure that data gets where it needs to be (making sure the team inputs it in a timely manner)

Cons

It still feels a bit dated from our resident's perspective. They're used to using apps like Uber, Lyft, Instagram, etc. with great UX and a modern feel. MRI still feels "dated" in comparison.

It's also very expensive. We think it's worth it for our needs, but we definitely have to have a conversation every year when we're planning our budget.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

Vendor management and reporting for over seven years

Pros

I like that MRI interface is user-friendly and the reports are easy to run. I also like that the reports can be exported to PDF as well as Excel spreadsheets.

Cons

Since my company has been using the web-based version of MRI, MRI X, it has increased the start up time. When before it took a couple of seconds for the program to load, it can take up to 1-2 minutes for it to load now. Not too bad, but it can seem like forever when you need to run a report or enter a new vendor in a rush.

March 2018

Haley from Southwood Realty

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Without MRI, it would be impossible to manage our properties!

Pros

I love the organization MRI used to keep our property running smoothly. I love that I can pull a boxscore to review our leads and know where our traffic is coming from. The reports make it easy to keep up with the multiple things going on at a property. This software keeps you updated, has too many wonderful features to list, and should be used at every property management company!

Cons

Because of the in-depth and multi-functional system, MRI can take some time getting used to and time learning. After some practice, MRI will be your best friend and you will wonder how you did it without it!

June 2017

Jaime from Ithaca Neighborhood Housing Services

Company Size: 51-200 employees


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

June 2017

Generally terrible customer service

Danielle is great. Most of our staff has learned to just wait and speak with her rather than bother with other customer support staff. We've all found Chad to be rude and unhelpful on every occasion. He'll answer questions by saying, "it should work" (but it doesn't and won't confirm) or "just check the help page". He doesn't ever seem to listen to the actual question but rather explains something we already know how to do. For example: we wanted to know if the reoccurring work order function could/would do more than put work on a calendar. We were hoping it would actually generate those work orders and dispatch them automatically. In a discourteous tone he informed us we should have checked the help page (which we always do just to avoid talking to him) and then sent us the help link for how to create a work order. We know how to create a work order. That was not the question. When we called to see if the lottery function could be run by unit size or other parameters Chad told us "it should work" without out bothering to confirm. Well the feature doesn't work like that and it would have been nice to know ahead of time so we could do our own lottery outside of Boston Post.

Pros

Boston Post software is relatively inexpensive when compared to other property management software.

Cons

Makes even what should be simple functions convoluted and/or generally arranged poorly. Customer service is pretty awful with the exception of ONE person.

November 2018

Mary from PM Realty Group

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

November 2018

Preferred Property Management Accounting software

Have always been trained by my company users. Not sure if MRI offers training directly for users, but would like be a more valuable perk or selling point if it were included with the license.

Pros

Various reporting functions and able to customize reports tailored to specific owners.

Cons

Not the most user friendly. I have used the software for over 12 years now and still learning new things.

December 2018

Jordan from Stark Enterprises

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

mri

All together I like using MRI and it has everything you need right at your fingertips!

Pros

You have all your information on one software that is easy to search. within seconds you can go from editing vendor information to entering a payment.

Cons

The software has everything you need but the way you correct and change information is very outdated.

Response from MRI Software of MRI Software LLC

Replied December 2018

Thanks for taking the time to give us a review Jordan! We are thrilled that we were able to earn a 5-star review from you! We would love the opportunity to address your feedback regarding the process by which you change and correct information. Feel free to contact me or your account rep and we will make sure your feedback is considered for upcoming product enhancements. Best, Matt Harrell MRI Software

October 2017

Rosa from CREC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2017

Been using this software for more than 20 years very user friendly

Automation, structure, speed.

Pros

Modules are very easy to use. Admin role is very straight forward especially for user security. Able to fix quite a few things behind the scenes through SQL.

Cons

WEB side a bit cumbersome not as fast as the windows. Budgeting module lacking needed reports. Recoveries module not as user friendly as the rest of the software.

July 2017

Rebecca from Land Advisors Organization

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

4.0

July 2017

Great product - but overpriced

User friendly with great customer support.

Pros

The windows version is very user friendly. It's easy to navigate around, run reports, and pull up booked data

Cons

Our company loves the ease of the product, however it's very pricey. We only don't use it to its full capacity, so it would be nice if they would break down their pricing based off customer usage.

December 2018

Haley from Southwood Realty

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

MRI is a lifesaver!

Amazing! I can schedule appointments and follow ups, keep notes on my residents, pull reports, and keep up with my properties numbers for everything!

Pros

MRI allows my property to keep up with prospects, current tentants, and their accounting. The reports you are able to pull with this software enables you to find out anything you need to know about our property!

Cons

MRI can be tricky to learn as far as the different codes and pages it has; although, once you have it, you can’t live without it!