Zoho Recruit Software

4.41 / 5 (600)

About Zoho Recruit


Zoho Recruit is a web-based recruiting solution for small to mid-sized businesses. The software's comprehensive applicant tracking system (ATS) includes resume parsing, automated job board posting, customized company careers pages, resume storage, and interview scheduling. Zoho's offerings include multiple specialized applications created to help users collaborate with their peers to increase productivity.

Zoho Recruit enhances the visibility of company job openings by creating a customized career webpage of the company and extend the reach by using popular job boards, social media sites, and direct sourcing. The career page developed by the software lists every job opening with complete descriptions and accepts applications for multiple job openings. The solution provides a candidate login where candidates can set up their user profiles and apply for multiple jobs.

Zoho Recruit integrates with Google applications, such as Google Calendar, to save time and forego repetitive data entry. The software is available free with limited features and the upgraded versions are available on a per month subscription basis.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

600 Reviews of Zoho Recruit

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(328)

4 stars

(216)

3 stars

(39)

2 stars

(6)

1 stars

(11)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 600 reviews

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March 2017

Anthony from POWERNET America, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2017

Good Option, but limited.

I have looked at a lot of HR/ATS systems in a short period of time. Zoho Recruit is not the best, but could become the best by simply adding Evaluation process, Assessments, Reference Checking, Onboarding by allowing an API to use with our HR system, More options for working with other applications other than Zoho would greatly benefit the increase. I compared against Bamboo, and Zoho needs to take notes from them. It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently. The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat. We needed to collect and manage resumes, automate, question and test the vetting quickly and integrate the postings into our career page. The biggest benefit is it is a good option for a company that does not have to vet resumes against a posting in a short time frame. If you just need a low cost solution, and you can compare the resumes to the posting manually, then this is a great option.

Pros

It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.

Cons

The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.

October 2016

Jeff from Zenziz Origin Limited

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

State of the App

I've been using Zoho products for almost 10 years. I've had a rich overseas experience in technology overseas for the past 30 years where I moved from hardware tech to software to gaming. I've generally been the software user in the organizations I've worked for and at that point 10 years ago, I was tasked with finding the right recruiting software. One of the solutions I chose to review was Zoho and I recommended my firm use it. Unfortunately for them, they stuck with their less expensive ATS. (they were paying $10 / user - you get what you pay for has never been truer). Despite that firm not using Zoho, I did and I've been a big fan of zoho ever since. At the time, I was telling my colleagues they were the SAP for the SME's and became more or less a power user. Mostly I use their ATS, CRM and Project, but I've used almost every product they provide. I really like their products - they can all be customized to a high degree and the organization really backs up their products. I would recommend you give them a try if you are looking for value for money.

Pros

From the beginning, I liked that the software included a parser and reporting, but the new features they have continued to add keep up well with the market place. I like the business rules and semi-automated business process, and the degree of customization given the user.

Overall, the Zoho organization is pretty switched on and their products are becoming more and more a mainstream SaaS choice - especially with the value for money aspect. You see them more and more in the reviews with solid ratings and there are a number of great apps that Zoho provide. It's nice to have a single provider and I expect that over time that the apps will continue to improve and work better together.

Cons

Though they've had a parser feature for some years, it isn't very high touch and needs improvement. Also, I use Zapier to integrate and semi-automate my processes, but I would like to have the applications to operate more seamlessly together.

November 2017

Kim from The Pipeline: Recruiting

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Start up business with no previous experience purchasing recruiting software/platform - Very happy!

Please read my review. It's faster ;)

Pros

With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality.

How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner, it allowed me to think of my next step and stage via expense-v-reward, and build into my business growth plan. It was something I was working towards as a business, instead of as a budget.

Zoho Tech Support is awesome. I never feel as though I am a number, waiting for the tech ticket, or have information read to me from Google. Tech Support actually appears to know what they're talking about! They troubleshoot while I wait, reevaluate, and adjust until it's right. And if they can't resolve it right away, they promise they'll get back in a timely manner...AND THEY DO! It's the same Support person so the value of having established a short-term relationship is welcoming. This feels more human instead of automated and institutionalized; literally, the personal touch or white glove standard.

Cons

I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service.

My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

November 2016

Lee from Asgard ERP

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Quality System That Does The Job

We are a recent startup Recruitment Company that selected Zoho for ATS and CRM purposes after reviewing numerous other software options. With the introduction of numerous Cloud products, we quickly established that a wide number of options in the market are extremely rigid with a lack of customisation. If you're willing to get your hands dirty (which we are), you're able to really bespoke the system to your recruitment needs. Of course there are some functionality limitations which could be made better however the customisation is much more extensive then other demos we have gone through. From a CRM perspective for our needs, it ticks all the boxes and from a Recruitment Agency perspective it does a good job of Parsing multiple CV's and has allowed us to setup numerous reports and forecast stages. Overall it does the trick for a startup and growing company who are ultimately looking at their cashflow within the first few years however there are areas we have been informed are on the roadmap which they need to make happen. Customer Support has been extremely good.

Pros

- Customisation Options in terms of Field/Layout Management
- CV Parsing
- App - Smart Device App is really nice
- Searching / Reporting Capabilities
- Standard functionality is better than others in the market

Cons

- Lack of Radius Search from a Candidate perspective which isn't ideal when searching for candidates near a certain location
- Lack of Office365 Outlook Integration (this is on the roadmap however isn't ideal)
- Skilling / Capabilities is my largest bugbear as it isn't as intuitive as other options from a recruitment perspective
- Some rigid functionality where you can't remove and edit certain fields.
- No Linkedin stripping functionality

February 2017

Summer from Savvy Medias

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2017

Works great for our small business

We've used Zoho applications for over five years, so I have a lot of experience with them. Everything works very well for people with very little computer knowledge, and yet you can customize things quite a bit if you know what you are doing. As far as Recruit goes... I have used Recruit before and like it, but they didn't integrate with other services as the time. I had to use Indeed's services and we had quite a bit of issues (with 3 of our companies) with candidates receiving emails from us to schedule interviews. Now that Recruit is integrated with so many job boards, it is an awesome deal for the money, helps to weed through all the resumes, make notes, schedule things and keep a busy office organized. I WILL NEVER TAKE PAPER APPLICATIONS AGAIN. As far as support, I never call in, I just use email, so usually by the time emails are returned (a few hours) I have already figured out what I was contacting them about (they have forums, community help, plenty of places to find what you need). That said, they are always responsive and polite.

Pros

Easy to use but not so user friendly that you can't use it if you are advanced
good customer support
a lot of documentation
integrates with many other services

Cons

Sometimes down, but usually fixed quickly

October 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

October 2018

Looking for applicants has never been easier!

9.5/10 over all and definitely a go!

Pros

A difficult task that I have to deal with most of the time is the process of applicant tracking, especially for job areas that are rarely filled-in. I found ZOHO Recruit and it helped me more than I thought it would. The possibility of a job board posting allowed me to spread the needs of our company through job list websites with ease. It allows scheduling of possible interviews with clients that I have chosen, sending them emails for tentative dates. It also keeps a database for employee records which is a great organizational move for me. I adored its organized and clean process of keeping track of applicants and their files. The minimalist feeling of the theme also hooked me in, it looks simple and is easy to use.

Cons

The lack of filtering possibility for candidates is a bit bothersome. Especially regarding important demographic details such as age which is really important for our job requirements.

September 2016

Jimmy from eRecruiter Nigeria

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2016

Excellent Recruitment Software

Ability to link candidates with clients for the entire recruitment life cycle. As a company we can effectively manage the candidate experience and respond faster. We have linked Zoho Recruit to our career page hence we do not have to receive resumes by email which makes us work smarter and reduces time.

Pros

The formatted resume functionality is fantastic as it helps us format resumes and brand them to send to clients all within the Zoho ATS, we can post to our company careers page, Facebook and twitter page. We have the ability to send feedback to candidate real time and also give the client opportunity to shortlist from the system which really makes our job easier. The software is very flexible and easy for us to upgrade or downgrade depending on number of users especially as the recruitment business is a very high turnover business.

Cons

I wish Zoho Recruit can incorporate a functionality to help manage temporary/contract staffing.

June 2017

Jonathan from Extant Resourcing Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Easy to use and integrate recruitment software

Increased visability across all avenues of candidate sourcing, ability to automate a large portion of the recruitment process... this increases daily with smart additons Zoho makes every day (almost). Additionally the main aspect that is great is the ability to run geographically distributed teams.

Pros

Cost of using the software is minimal, however still offers everything you would expect from a much more expensive program. Overall the system manages everything from adverts through to candidates and is continually evolving to become one of the easiest to use softwares I have used to date.

Cons

Can be cumbersome in some areas initially, like reporting, dashboards etc. however it is fully customizable so once you have that in hand it pretty much covers everything. It would be great to have a more direct integration into Linkedin, with Linkedin actually operating through Zoho, however believe this is something that they are working on at the moment.

August 2018

ayush from Kaivalya Education Foundation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

"applying to hired" a well cloud based recruitment application

Overall the experience using Zoho recruit is awesome, I have managed all the admin operations in my organization. Also handled most of the query raised by the end user in my organization. i will strogly recoomnd you to try atleast its free version and they you are able to explorer more!

Pros

I like most of the things in the whole application platform, like:
1. Creating and customizing Dashboard feature which makes us concentrate for any job opening.
2. Managing job opening and publishing in the different platform like Naukri.com, monster jobs etc.
3. Managing candidates fields as we need.
4. Setting and creating rules for the specific status.
5. It makes Screening of resume easy.
6. Candidates can signup in the platform for applying for the job.
7. Integration within different external apps like office outlook and some of the google apps.
8. Zoho mail features.

and many more to explorer.

Cons

One thing disappoints me in the platform an interviewer can not fill feedback in any form . there are only adding note facilities are availbale .

December 2016

Jonathan from BluZinc

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Shhh, can we keep it secret?

With many years experience on bespoke and proprietary recruitment software (ATS, VMS, media ad publishing etc), when I founded BluZinc, on a bootstrap, we did a supplier evaluation and shortlisted 3 well know excellent systems, and Zoho Recruit. We have the ability to so some of our own configuration, and although it takes a little time this is also good learning time while actually going through the recruitment process. We hoped the our ideas for innovation would be taken in to development by Zoho and were were right. The services is friendly and you feel like the support team are keen to help. There are a few things missing however the way we are running our executive search and interim placement business, it's meeting our needs. We have no plans to change in the near future.

Pros

Intuitive, configurable, sales funnel forecasts, emailing templates, extensive reporting, does what we need, extensive search criteria

Cons

CV radius location search, doens't save information except when connected online.

September 2016

Lee from Hadfield Education

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2016

Excellent cost effective ATS product

I was looking for a ATS that I could customise without having to know too much code and follow specific workflows and automation patterns. Having found Zoho Recruit it met all my needs perfectly and within my limited budget as a small business.

Pros

Ease of use. Once you know your recruitment process you can quickly and easily set up the complete workflow and automation to hit every requirement you have. There is also good support features that will walk you through and solve your problems quickly and easily.

Cons

The Zoho Recruit App is functional but could still use a little work in terms of editing information but meets needs in most cases.

July 2018

Chris from Turn2Partners

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

1 of 5

Functionality

3 of 5

July 2018

For the right needs, an incredible value

If you need a UI-centric place to store data, and you are on a budget, I can't imagine you'd find a better place. For us, this was the necessary stepping stone for between Excel and when we had enough revenue to license a proper CRM/ATS. Basically: I was very happy we did this for 18 months, but when it was time to leave it was a relief.

Pros

Zoho is very user friendly, very customizable, and extremely affordable. We were able to add and delete fields almost everywhere we wanted to, and I felt that the navigation and search functionality were very user friendly - required not much training.

Cons

The monthly (which I couldn't find anywhere else for a comparable product) price is allowed - near as I could tell - by the lack of support. It didn't make me too angry because you can't have a CRM at this price without sacrificing something, but you should know up front support basically doesn't exist. Also, there isn't much functionality around tracking activity - so be aware of that before you buy.

February 2019

Shawna from Ascent Solutions

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Awesome Recruiting ATS for small companies

Super affordable for small companies -- that was where I had to start my search-finding something that didn't cost thousands.

Pros

As a company with less than 50 employees we needed an applicant tracking system, but aren't able to purchase the big giant systems. Zoho Recruit has a ton of customizable features and does everything we need - stores resumes, resume search capabilities, stores candidate conversations, can link candidates to jobs we input, and has a lot of custom reporting

Cons

There are a lot of places where you have to "save" in order to keep your work. It doesn't just hold it automatically. I often lose what I entered if I forget to save. I don't forget when I'm just sitting in there working. It's when I get pulled away when I typically forget to save.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great value for money. Highly Customizable. A+ for Ease of Use.

Pros

The design user interface is very minimalist and easy to use.
It allows us a high degree of customization and tracking for resumes, job postings, reports, candidate status and contacts.
I love that their tech support is actually very knowledgeable about their product and can walk you through any process. When they promise to get back to you about an unresolved issue at a certain time, they keep their word and I appreciate that
The cloud-based app is great because any member of our team can get on there at any time from any location.

Cons

Our work requires us to vet the candidates against the job posting. Currently, it doesn’t offer that option, so we have to do that manually on our end. The app is continuing to evolve though, so I hope we can see that added at some point in the future. All else considered, it’s still one of the best Applicant Tracking System out there.

April 2017

Mike from Rival Sourcing LLC

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2017

Best Mobile App in Recruiting

I have worked for several large corporate companies and recruiting firms who use a variety of CRM tools. Zoho provides the best tool on the market for a recruiting firm who is looking for ease of use and extreme mobility. In this modern era a CRM tool needs to be mobile optimized, Zoho has an app that allows you to track your candidates' progress in the interviewing process and makes sure that you can adjust essential data on the go. I highly recommend this tool for anyone looking to increase their efficiency through the use of a mobile tool.

Pros

My business is extremely mobile and I need the ability to work whenever and wherever, Zoho allow this through both the main site and the app. The use of this tool has allowed me to track my candidates more efficiently and schedule interviews while I am away from the office.

Cons

Creating new clients should be more automated and allow for parsing like we have on the candidate side. Increased functionality within the mobile app would also be helpful, although the current level of simplicity is refreshing.

September 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

INTEGRATES WELL; RECOMMENDED FOR HUMAN RESOURCES

Pros

It is amazing how a single software can lessen my tasks. ZOHO Recruit is amazing. Its layout is beautiful and simple, easy to maneuver around with. Learning its features and how to use it is pretty simple. Capable of spreading job posts in social media, job boards and other websites. Tracks and manages applications with ease and in an organized manner. Integrations with the G Suite is the biggest edge that hooked our team in. The integration made using ZOHO Recruit easier.

Cons

With its many possible integrations, it cannot integrate with Office365 Outlook which we use very often. Our team is looking forward to an update which supports the integration with Outlook.

April 2017

Emmanuel from Wakanow

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

awesome applicant recruitment and tracking software

Zoho Recruit is great value for money. I have enjoyed its ease of use and add on features for collaboration, and integration with websites and job boards. I own a recruitment company and Zoho Recruit has been great in how we manage and track our sales and close on our projects just for a good enough price compared to other software in the market.

Pros

Zoho chats, Zoho calling and video calling, Zoho share screen, job social, auto email responders, career website design, good customer support - always prompt.

Cons

web app takes forever to load when the internet is not very strong, perhaps the developers can work on ways to improve how this app works even when the internet is not so great.

June 2017

Musa from Zamask.com

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

My experience with post 30 days

Pros

I must say that during the short time use of this tool, the way this lets you organize recruitment process for a company is cool. No matter if have this for your own company or recruitment agency it is sure to create a clutter free and organized structure to your recruitment process flows.

Cons

I am a huge user of the Indeed job portal, love the way indeed lets you get what you want simply. the main reason I choose Zoho recruit was due to its Indeed integration. Although I quickly learned that the integration has a few limitations.
If you are looking to contact Candidates in Indeed via Zoho by sending a blast email or something similar well then you will realize it is not as simple as that. indeed.com does not provide candidates direct contact information(email or Phone) you will need to pay money for each contact which is okay they got to make money rite, but you can send up to 50 contacts in one go via the indeed.com website huge plus if you are recruitment agency filter the people you want to contact and send.

Here is my hiccup with the ZOHO integration of indeed you can send a blast similar to the one I mentioned above instead you will have to open each indeed resumes that is visible in Zoho and send a contact huge productive drop for me.

I hope ZOHO and Indeed create a smoother way to do this. I would love if Zoho could allow us to send a blast too similar to how it can be done on indeed.com this way I can load up my credit in Indeed and manage that via ZOHO.

July 2018

Anonymous

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

July 2018

Affordable ATS option with nice features

Pros

I've been using Zoho softwares for a while now and they keep doing the job in a nice way. The Zoho recruit app is not the exception as it does a great work as also presents a nice user interface.

It comes with a free option to try it out so it makes easier to make a choice when trying to find the right applicant tracking system. Easy to use, to understand and to work your way around it. Great features with a really nice integration with my website and if you have any questions, their customer service department does a great job.

Works nice on my Android phone. Perfect searching capabilities (this one is nice) with standard functionality.

Cons

The fact that I cannot integrate this with my Office365 Outlook is something to work on. Probably a nice guide to get started from the beginning would be such a plus. Other than that, this app does the right job all the time.

October 2016

Rodrigo from Foursales Executive Search

Company Size: 51-200 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2016

Very customizable but unreliable.

In one phrase: "Fits perfectly the needs of a small or middle size recruitment company/departament, and with a good cost, but if you need a "foolprof"/"inerrable" software, this is not the right one for your company. Going deeper in details: "The recruitment firm I work for is client of Zoho for about 3 years, and I'am the manager of this project for this long. Zoho is a very customizable and easy to use tool, a kind of "LEGO" of recruitment softwares, what allow to create a very customizable software, automizing e-mails, reports, job posts and so on. Their "gaps" are similar to almost every Indian IT company, they improvise a lot, implement new things (sometimes brilliant ones) but without testing, customer service sometimes works sometimes not (I mean basic stuffs like attempt telephone)...

Pros

Very customizable and easy to use tool, a kind of "LEGO" of recruitment softwares, what allow to create a very customizable software, automizing e-mails, reports, job posts and so on

Cons

Their "gaps" are similar to almost every Indian IT company, they improvise a lot, implement new things (sometimes brilliant ones) but without testing, customer service sometimes works sometimes not (I mean basic stuffs like attempt telephone)...