ACCEO Smart Vendor is a retail point of sale (POS) and inventory management system that helps small and midsize retailers to manage stocks and process customers’ orders. It serves a variety of single and multi-locations retailers like sporting goods stores, fashion and garment stores, natural health food stores, garden centres, gift and jewelry shops and more.
Products can be added to the customer's shopping cart at the POS station using barcode scanners and hot keys. The solution keeps tabs on live inventory status and displays the latest stock availability to customers both at the retail locations and the head office. The inventory management module allows users to set up low-stock alerts and prompt reordering reminders. The solution keeps track of customer purchase history and interests which helps to identify and report preferred products and brands as well as their purchase frequency.
ACCEO Smart Vendor provides perpetual license-based pricing plans. Users can raise an online support ticket or reach out to their support team via phone during business hours.
Louise from Thymes Two Gifts
Employees number: 2-10 employees
New staff find it relatively simple to understand.
The system is fairly straight forward to use but when you do need help you are never talked down to. Also response time is great.
I have used this POS system for over ten years and to date I have not found any concerns that could not be dealt with.'
Derek from Z Country Market
Employees number: 2-10 employees
The only benefit we have received from this software is an introduction into the realm of POS software, and a medium to cause us to decide to invest in a better quality system.
Smart Vendor is a fairly simple, contained system. All modules are under one window--Sales Register, Stock File, and System Setup, along with many more options. Basic sales entry is clear and simple for the most part, and training employees has gone fairly smoothly, within minimal time.
Lacks features such as reading certain styles of barcodes from variable weight scale stickers. Only reads the standard format, which makes problems with plu numbers longer than 4 digits.
Has many options and modules that are not self-explanatory, and appear to be not generally useful. Does not natively support gift cards. It does have a gift certificate management, but that is fairly useless because you cannot redeem less than the total amount of the certificate. Thus we go back to pen and calculate the difference, and write it on the certificate. Smart Vendor also does not support import and export of data. The stock-file interface that you must use to enter and edit stock items is not efficiently designed.
We chose this software over another similar system because Smart Vendor promised to implement penny rounding functionality sooner than the competitor. (In Canada, pennies have become obsolete). But it turned out that the competition had developed that feature quite a bit sooner than Smart Vendor--who had passed their promised date.
Response: ACCEO, ACCEO Solutions
Date: May 2018
Thank you for the review of ACCEO Smart Vendor¿s easy to navigate and easy use to use interfaces. The Penny Rounding Update for Smart Vendor was made available to your store in November, 2013, as part of your annual Customer Care Support Plan. Unfortunately, your store¿s support plan lapsed a few months after that, and therefore the store did not keep pace with new software features or maintenance development. Smart Vendor does have the ability to scan and decode Random Weight Barcodes (deli counter type barcodes). The Gift Certificate feature allows you to refund the difference to a credit note, or any other form of payment that the consumer may redeem at a future date. Our web based gift card module is an integrated function in the sales register which helps track residual value . Our Smart Data Import Module has evolved into an extremely powerful tool for regularly importing supplier product lists, adding products and updating costs. We would be pleased to speak with you further.