Bevo POS by Benseron Software


 

Benseron is a restaurant and hospitality technology company that helps restaurant and retail storeowners manage and grow their businesses. Benseron offers desktop and mobile POS systems called Bevo POS for restaurants and bars. The program is built on redundant architecture, meaning each terminal operates independently and will not cause a systemic failure if one freezes. No downtime is required, no restarting is necessary, and pending transactions are still processed. 

Bevo POS includes EMV and NFC card readers, Intel chipsets, and LED touchscreen. Users are able to view employee and sore performance dashboards to gain a summary of current activities and metrics to make swift, effective decisions. Users can also view real-time table statuses to ensure each guest has been taken care of.

Bevo POS key features include check status dashboard, custom pizza ordering, table layout with status, and loyalty programs. The system offers data analytics with specific details about employee performance and customer buying habits.

 

Supported Operating System(s):
Windows 8, Windows 10

18 Reviews of Bevo POS by Benseron

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Luis from Tapas Spanish Cafe
Specialty: Restaurant

September 2016

September 2016

Managing a restaurant isn’t a trivial task, Bevo help you that.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The support team. They provide great remote assistant 24x7. They get going right away.

Likes Least

The user interface is very appealing; however, navigation can be improve in some areas.

Recommendations

Look for a comprehensive, easy to customize POS with excellent support a fair price.

 
 
 
Showing 1-17 of 17

thomas from Earle's Inn Pub & Grille
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Do not understand American restaurants.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Not many

Pros

ease of in-house adding or changing food items

Cons

A lot of the programming was done in the Indian subcontinent. The programmers had very little experience with how an American restaurant was to operate. The US operation was only marginally better. One Bevos associate was working part time in a pizza shop. That experience did not lend itself to understanding how our restaurants work with multiple items as to how they were to be cooked, what side orders, what items to leave off a burger, etc.

Review Source: Capterra
 

Karen from Colony House
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Misleading

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

Very misleading salesperson, not truthful about the whole set up with ZERO response, or help from him once he sold me on the system. Tech help was the best, thank goodness!

Pros

It is easy to use and easy to learn, it was also an affordable system

Cons

Too many complications and errors getting started, terrible salesperson.

Review Source: Capterra
 

Joe from Whistle Stop coffee shop LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Pos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Options and menu settings are easy to use and have a great flow

Cons

The price of service is getting a little expensive

Review Source: Capterra
 


July 2018

July 2018

MicroSale

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Support was rough after hours. Non-English speaking support people made it difficult

Pros

Inexpensive, I inherited it at a restaurant I took over. To be fair it was an older version of the software

Cons

Buggy, many times the terminals weren't communicating with each other

Review Source: Capterra
 

Phil from Emerald City Smoothie St. George
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Owner/Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is obviously for a restaurant business, and we are a smoothie shop, so it wasn't a perfect fit.... however it is complex and difficult to set up and maintain and the training was almost non-existent. The willingness to customize the software

Pros

There were assurances made (by the sales agent) of having Quickbooks import working, support for 2 cash drawers, compatibility with Telequip change dispenser. There seemed to be a willingness to customize the software... at least from the salesperson's intimations.

Cons

The database has frequently failed to produce reports, had daily sales numbers mixed/added to other days. Many issues that customer service was willing to help with, but never should have been an issue.

Review Source: Capterra
 

Raul from Leif's Cafe
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Bad

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had several issues over the years and we do not get good customer service. Right now we are waiting on an issue to be resolved that we have told them about over 2 weeks ago.

Pros

I can't say it isn't good. And no I am having problems getting to the next page of this survey

Cons

It doesn't work properly and doesn't have to capabiltiy of running alot of reports that I would like.

Review Source: Capterra
 

Sammy from Andrews Tavern
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Good Pos Great Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Bevo system has some issues and the one thing I would like is inventory control.

Pros

The price for the system is great, financial help is also offered.

Cons

Customer service in the after hours time frame are hard to understand and really seem to careless sometimes, if you call in the regular hours the American operators are great.

Review Source: Capterra
 

Thomas from Main Street Bourbon and Ale House
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good

Pros

Ease of use. Programing and Pos. Also payroll record keeping

Cons

Customer service...English as second language..had to understand on occasion

Review Source: Capterra
 

Breauna from Juice 101
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Great option, no monthly fees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have had a great overall experience.

Pros

Bevo offers a micro sale pos system that you are able to purchase without a monthly fee attached.
I enjoy being able to run reports.
This system even tracks sales by the hour.

Cons

They have EST and after hour support can be a bit of a drag.
I rarely have issues, maybe 1-2 things a year.
Normally the issue is a 5 minute fix.

Review Source: Capterra
 

Chris from The Bullpen
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Restaurant POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This was our first new system. It works pretty well for what we want it to do but makes you go through steps like picking table and putting in number of customers which isn’t always necessary. But it does do what we need and customer service is superior.

Pros

Has ability to do lots of different functions. Easy to change items in menu. Like getting email reports

Cons

Can’t get tax rates to appear the same across all items. Sometimes it’s included and sometimes added.

Review Source: Capterra
 

giuseppe from Food & Beverages
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Dropped Bevo and Hybrid one month ago and no buddy has called ???

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

15k wasted

Pros

7 years ago it was a good software but lately its not to par

Cons

very poor customer service and inadequate software, we where promised a new software update instead we where pushed to lingo sales rep... we replaced bevo hardware twice .

Review Source: Capterra
 

Mauro from le crepe gourmet LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Why I would recommend BEVO POS.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am happy with the system I have one in one location and three in another one. One of them is a tablet and is the one that has create some problem of connectivity but in general works fine .
Again I believe that the relation price quality is very good.

Pros

It work as it is suppose to, very few freezing or need to restart, the tools provided are more then what needed. Very good product for the price and maintenance level.

Cons

Few times there are some mistake within the normal operation that are no explainable especially because are not repetitive. (example: gratuity are not recorded in the employee cash-out, sell are passed to the manager without reason.)

Review Source: Capterra
 

Kristin from Happy Basset Brew
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Brewery Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It makes things simple for our employees to find our products.

Cons

It is slow moving and glitches often. There are times that things disappear and then they are found later. It will freeze on occasion or take it's time to load a table or a check. While trying to run a fast pace environment, it tends to bring down our pace.

Review Source: Capterra
 

Carolyn from Flying Pi Kitchen
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

small restaurant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Worth the investment

Pros

The system was PERFECT For my 26 seat one POS restaurant! It was easy to program, easy to change and I got lots of help from tech support

Cons

Nothing at all...I loved the software and I loved my POS system

Review Source: Capterra
 

Ross from Hamilton's Restaurant Group Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Bevo for life

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have four systems of bevo running in four distinct restaurant types. Fine dining, pizzeria, Bbq restaurant and bar/night club. Have been with this company for 7 years and see no reason to leave.

Pros

Ease of use for beginners and pros alike. Ease of customization. Support

Cons

Support pricing options need to be revamped

Review Source: Capterra
 

Kenneth from DaVinci's Pizza
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

BEVO - dont buy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Horrible! DO not use it.

Pros

it does work sometimes. I have nothing good to say about it.

Cons

bad program! Don't WASTE your time and money.

Review Source: Capterra
 

Clayton from Short Bus Catering LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Seasonal use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Dropped them after 4 Years, glad we did wouldn’t go back.

Pros

Having a way to get reports for our seasonal club.

Cons

It was difficult to use, slow, only a few credit services offered (for us). Only able to have one terminal (our setup) without purchasing another.

Review Source: Capterra