Aptos is a provider of cloud-based retail management solutions, offering small and midsize retailers tools to manage their business operations and customer engagements. Their solutions are suitable for wide range of retail businesses, including apparel and footwear shops, departmental and merchandise stores, jewelry shops, footwear, grocery and pharmaceutical stores and more.
Aptos Singular Commerce Platform delivers a single solution for retailers with integrated modules for business analytics, operations management, CRM, eCommerce, order and merchandise management and point-of-sale. Aptos analyses key business metrics in real time and provide users with actionable analytics to support strategic decision-making. The CRM module allows users to create a centralized customer profile and capture their shopping behavior. Aptos is an omni-channel sales management solution that allows retailers to manage sales from store, kiosk, Facebook, website and mobile device.
The solution also offers real-time updating of sales and inventory figures. Aptos is offered as on-premise and SaaS application and is able to integrate with most third-party applications.
Danni from Stenson Physical Therapy
Specialty: Health & personal care
Employees number: 2-10 employees
Some of the billing portions of this software are very difficult to use. Plus they have decided to discontinue this product and will no longer be giving support.
Luis from Windsor
Specialty: Apparel & fashion
Employees number: 201-500 employees
Their service has been improving but still requires some work. As a Saas customer, they do take care of our stores when it comes with support.
- Saas support
- They fall behind deadlines at times
- Company is so big that departments always have a lack of communication with each other
Peter from SVN
Employees number: 501-1,000 employees
I paid someone to import my database into Aptos. Totally unusable.
Can't think of a thing
Way too complex. Requires paid add in's to do basic stuff.
John from ASG Group
The interface to finacials with auto replication. It's up to date with legislation.
The help desk is front end only. The expectation of self-installation is unreasonable.
Be aware that self install and train the trainer are expectations of Epicor. This places a load on future upgrades.
BoB from John Zedder, Inc.
Ease with which I am able to submit queries. They reply with great celerity.
The user interface is not ideal and is sometimes buggy. There are problems that take long to be resolved.
Do your research and select a vendor that best meets your business needs.
They are quick at responding whenever there is a problem. they are good with the customer service and try to help you take care of things as soon as possible. You can virtually call at any time.
Sometimes some of the issues that come up can take a little bit long to get taken care of. Also at time the system client facing side can shut down out of nowhere.
Esther from Marshall Retail Group
Implementation was great due to great customer support. They were very open to suggested modifications that help to enhance our performance. Several of our suggestions were added to the baser package.