About HBS Pharmacy

HBS is a complete pharmacy management solution that is designed to encompass all channels and types of pharmacies, ranging from conventional retail, mail orders and institutions such as nursing homes.

The software’s feature set includes a POS module, inventory management, e-prescribing, image scanning and prescription processing capabilities within a suite.

HBS features secure data collection, allowing users to capture a wide range of patient data, such as geographic location, recommended prescriptions and general demographics. Users can then send this data directly to strategic organizations that evaluate the effectiveness of healthcare initiatives.

The software also features a PharmaSaver module that helps improve a pharmacy’s op...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Windows 2000, Windows 8

53 Reviews of HBS Pharmacy

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

3.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(7)

7

3 stars

(1)

1

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 53 results

June 2019

Aaron from Encompass Health

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Fantastic Product with Great Customer Service

I am very happy with this software. It does what it needs to do and the customer service is exceptional

Pros

Ease of use and customer service that goes above and beyond. Every issue I ran into was well known by their customer service and was handled quickly and efficiently.

Cons

Occasional glitches after software updates, but that is to be expected with anything.

October 2013

Karen from Novacek Health Mart Pharmacy, LLC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2013

Great Product, Great Service

I am a very small independent retail pharmacy. With the industry changing the way it is, it is crucial to have a system that will provide you with the security, documentation, and billing required. I did a lot of research and HBS was the winner. The intial sales rep was patient and honest and provided very helpful information. Pros: 1. Set up and installation went smoothly. We did it ourselves with there assitance via phone. 2. Equipment has had no problems. We did have a monitor go out under warranty. No issues replacing. 3. Customer service is outstanding. We know how important it is to get reimbursement dollars quickly and how frustrating 3rd party rejections can be. CS readily available on the phone and very knowledgeable. Rectified most issues quickly on the phone or got back to me very promptly. 4. Very helpful with setting up all aspects of the software to get reports, etc 5. Worked with my budget. 6. Included POS system with my purchase. Very useful and again customer service was excellent. Helped get credit cards working, set up AR accounts, PSE sales. Excellent for getting tax reports, billing and other documentation. Cons: None really to speak of. Some glitches after updates or 3rd party required changes, but that is with any update anywhere. Customer service was aware of glitches and those problems were rectified very quickly. It took me a while to get used to pushing "tab" key instead of 'enter' but that is not a problem anymore:) Overall, I am very pleased with the product and the service. If you are looking for an economical system that can take care of virtually every aspect of the retail pharmacy business, you really need to check out HBS. With all of the regulations, etc...it is imprtant to have a system capable of taking care of those needs, but also be able to use the product effectively. HBS is your answer. Hopefully this info will be helpful to some of you out there. I know how overwhelmed I was in trying to choose a system. I am very happy with my choice and I think you would be too.

July 2019

Christine from Ackal's Community Pharmacy

Company Size: 2-10 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

July 2019

Transaction Data Systems (Rx30) Pharmacy Software

While under warranty my server went down. It took the entire day with no software to get up and running on an alternate computer in the pharmacy. That was only after waiting 45 minutes on hold to get support. Instead of sending me another server the staff sent 3 different Dell technicians out that were unable to fix my server. Only then, at my request, did they agree to have my server shipped to them while I got a loaner. After 3 months I received my server back still broken. After shutting the pharmacy down 3 times for over an hour they sent a Dell technician that confirmed the hard drive was not installed. Rx30 tells me it was working when it left the facility and that the "hard drive must have come out during shipping". My request for a discount on support was ignored. This occurred in November and was not fixed until March. Now I am operating on an old version because the one I was using when the software went down would not work. To say they have no appreciation for their customers is an understatement. The staff at Rx30 will not make any adjustments on their end but have no problem leaving you unoperable with no pharmacy software. I will definitely not purchase Rx30 again and highly recommend buying a different pharmacy software.

Pros

What I like most about this software is that I have grown accustom to using the program.

Cons

The customer support is horrible. Initially, just trying to get someone on the phone is next to impossible. The fees are outrageous for support and transmission. The Rx30 team does not treat you as a valued customer. The support that you pay an extreme amount for is fair at best.

Reasons for Choosing HBS Pharmacy

Because I did not do my research

December 2016

al from majoria drugs , metairie, la

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

al spitale , majoria drugs metairie, la

Majora's has been an hbs customer for many years, we have always had a good working relationship and have always found them to be ready and willing to answer any challenge, and we have had a few over the years.the support team is very responsive to any challenges we have. I would recommend them . special thanks to my reps, my go to people

Pros

good support, friendly people

September 2018

John from Village Pharmacies Inc.

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2018

Top of the Line Pharmacy Software

Rx30 has been a part of my pharmacy for many years and has always been easy to work with. Rx30 always trys to be as convenient as possible for it's customers. Growing with them at their own rate.

Pros

Rx30 turns your average pharmacy system into a customizable portal that allows for personal patient care from a 21st century pharmacy.

Cons

It can take a couple of hours to get in contact with customer service when you have an issue. Customer service is always very helpful when you are able to get a hold of someone though.