Loyverse POS Software

4.80 / 5 (171) FrontRunners®

About Loyverse POS


Loyverse POS is a cloud-based, mobile point-of-sale solution aimed at small retail, restaurant and salon establishments. With this software, users can manage inventory, visualize sales analytics and manage customer relationships.

Loyverse POS allows users to sell products directly from iOS and Android smartphones and tablets. Discounts can be applied and orders can be modified directly from the platform. Customers can choose to receive printed receipts or electronic receipts, and users can issue refunds whenever necessary.

Receipt printers, barcode scanners and cash drawers are all supported by Loyverse POS. Users can make sales in offline mode because the system will store and then sync all data upon returning to an internet connection.

Loyverse POS also offers an employee management module, a sales analytics module and a customer communication module.

The advanced inventory add-on module enables users to create purchase orders, view inventory valuation reports and manage stock.



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Supported Operating System(s):

Web browser (OS agnostic)

171 Reviews of Loyverse POS

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(144)

4 stars

(22)

3 stars

(4)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 171 reviews

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May 2019

Gregory from A1 Analytics LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Loyverse- the Winner against ALL competitors I evaluated

A1 Analytics has a wide variety of data science clients, and this POS project was a bit unusual for us, but we also have expertise in a wide variety of SFA/CRM systems. As it turns out Loyverse and other POS systems are remarkably similar to SFA/CRM hosted systems, so POS projects are very easy for us. Loyverse has outstnading live customer support, a community board, and videos, so we actually enjoyed implementing this for a restaurant chain. They are delighted with the results, and it may open the door to other POS implementations for Loyverse. Based on our experience, we do not recommend that any restaurant with over 10 products or 10 tables attempt this on their own because in order to set up taxes, tips, tables, employees, roles, costs, cash prices, credit card prices, and multiple employees and devices, it's better left to a talented POS consultant. We expect that there will be A LOT of consolidation in the POS market and we view Loyverse as a category killer. The overall value and ROI is so high, we do not believe that the industry leaders in this space can sustain their competitive advantage much longer. Loyverse needs to do a better job of marketing themselves and partnering with world class system integrators.

Pros

At A1 Analytics, we created a matrix with about 100 factors, and 17 essential factors for MiG, ePOSnow, TouchBistro, Toast POS, Opensource POS, ComCash POS, Floreant POS, Unicenta, Lavu, Revel System, Squre, and AccuPOS and Loyverse.

Loyverse was the best in our view based on price, features, support, customer reviews, simplicity, flexibility, and data import/export.It does not require special equipment and can be deployed on tablets and smartphones. It's well-suited to businesses with one or more stores or restaurants. It works beautifully and if you upload photos to the menus, it's very professional looking and attractive. I can set up taxes, discounts, refunds, tables, employees, user rights, marketing lists, sizes, colors, or food variations. The system comes with a variety of useful built-in reports and you can export all the transactions for advanced data mining.

The pricing is FANTASTIC. The live customer support is even BETTER!

Cons

One client is in Colombia in South America. Some of the special characters in the Spanish language do not display properly. We're seeing if this is a browser font issue or a system issue we can resolve.

March 2019

Souryams from marketing

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Used and Highly Recommend

Great system for FREE. It may have its kinks but you can only expect so much from a free program. Oh and also, Customer Service is super responsive and helpful which made the use experience much more pleasant.

Pros

The fact that this software is free is the major selling point. It has all the features you would want as a POS system and creates a great platform for loyalty programs for your customers. The live updating stock feature is another plus and has come in handy in my multiple projects. Works great with retail and I've just begun to implement this in a cafe. It syncs of easily with my receipt printer. All this for FREE

Cons

As with other software, it can be overwhelming with the amount of features this application comes with. One of my least favorite issues was with updating the stock. I wish they had a more streamlined stock updating system. I often found myself with duplicates in my stock list which was throwing me off at the end of the month counting sales. However, this might just be a user error I have yet to sort out.

October 2016

Adrian from X-Hale E-Liquids

Company Size: 1 employee


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

A fantastic, 100% FREE-to-use POS software!

I tried so-called "free" POS software before. There was one that was actually good, so I ended up buying it (it was very cheap). In time, though, I ended up going back to printed inventories and sales records. Then, browsing, I found Loyverse POS. I was immediately assisted by their support staff, who answered ALL my questions and, within an hour, I had everything set up to cover my business' needs: PC management, PC-based Android emulation for a POS terminal dedicated to wholesale customers, and a n Android smart-phone based POS for retail. Loading my inventories was very simple, using an excel spreadsheet and importing the data. Re-arranging the data to better suit my needs was easy and intuitive. The staff are a click away to support you round the clock. Updates are constant, without being annoying, and always add welcome features. It can be tailored to different types of businesses, such as restaurants, retail, etc. And, best of all, it really, REALLY is 100% free. Go ahead, try it. You can thank me later. =)

Pros

It can be tailored to suit your specific needs.
You have a team of highly qualified people to help and support you 24-7.
It is 100% FREE. No hidden fees, no funny business.
Constant updates, but not too often.
Customer support is top-notch. Yes, I listed this twice, because it's THAT good!

Cons

Since it is a work in progress, some features have not been implemented yet, but they are working on them.

July 2017

Jer from MKHS Dance Booster

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2017

Great graphic style POS with limitations

I highly recommend using this on IPads. Only Apple OS has the ability to lock their tablet to just one app (guided access). Android based tablets do not have this feature.

Pros

Easy to setup items to sell. The app can be used on either the Apple iPad or on Android base tablets. However stick with the Apple iPad because of the guide access feature is found only on Apple's OS. It easy to train rotating cashiers on this system. I do like the ability to split checks.

Cons

Not a true inventory if you are looking to see past and on-going stock. The system allows you to sell with negative inventory.
As with graphic based display too much items can be overwhelming. Best for business with no more than 2 dozen items otherwise you will be spending too long of a time scrolling through pages to find the item. It's is nice that it has categories but that also take some time as well. When items are out of stock, system should give the owner the option to hid the item until it is restocked. There is no warning given and shown when stock is low or completely out to the cashier.. Only an email is sent indicating a low stock.
There is no capabilities of sorting the displayed item or separating into groups visually. It's all done alphabetically.

I am completely confused on the sales history in the back office. Sales by payment and sales summery don't match. The data sync is slow. It may take a few hours after the close of the day before all the sales are synced and shown in the back office. When using discounts and promotions the totals don't necessarily add up correctly. I am still trying to figure out why that is.

August 2016

Claire from Capita Retail

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

August 2016

Loyverse POS, our Lifesaver!

As a start up retail company we needed a POS that was affordable, easy to use, had a loyalty program incorporated and that worked from a tablet.....Loyverse ticked all those boxes! In addition to this the customer support team were with us every step of the way from video tutorials to real time live chat...AWESOME!

Pros

Its soooooo easy to use and also secure, I would say its fool proof! Also the loyalty program is a wonderful idea, love the way it links with the QR code and allows us to send regular updates to our customers, and the fact that we can easily convert an excel file to a CSV file to import the data to the application....also the cost was definitely within our budget!

Cons

There's a few features we would like to see as are really quite necessary for retail, such as size and colour in a sub category, currently unavailable, but have been told its on its way :) Also we need to be able to offer a printed receipt, some people just prefer that to an email, but again we've been advised its possible! Under card payment options we would like to include the type of card used and the currency...Kuwait dinar has 3decimal places.

July 2018

Sourya from Capital Cloud

Company Size: 1 employee

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great for a FREE Service!

Overall I think this is a great service, especially since it's free! To have this many options available for a free service blows me away. I hope the can optimize the Loyalty system to be something other than making the customer download the app. It just didn't make sense for customers to download this app for only my shop as nobody else around her uses this system.

Pros

Service is FREE, Customer Service is always quick to reply and able to answer all my questions, easy to update stock system, clean and neat UI, learning curve not too high.

Cons

The only cons are for things that would usually have to be paid for. No currency converter, no option for multiple currencies, difficult to implement the Loyalty part for customers,

October 2016

Michael from Mom's Favorite Fudge

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Fastest store I ever setup...

I am a 40-year veteran of the IT business and I've seen and done it all. My wife runs a fudge business and is now selling retail so she needs a portable POS system that's fast, easy and comprehensive...she's not a computer genius. After looking at several offerings both free and paid and being very disappointed with the lack of insight and the quality of design I considered developing one myself (about 3-5 days work....no big deal). Then I stumbled upon Loyverse and thought I'd try just one more......BINGO! Just exactly what I had in mind....in fact it matched my Excel prototype almost exactly. I completely setup my wifes store in less than 15 minutes, record time even for me. And even on a Saturday (for me) my very few questions were answered immediately and completely. While the app is free I'm told they'll be adding some new features and services in the near future. As it stands right now I have everything I need...but with this kind of quality and level of customer service I intend to very seriously consider their new offerings and will even consider modifying the business model if they come up with something that will enhance sales and/or service.

Pros

VERY easy to setup and use....

Cons

Nothing at this time.

February 2018

Andrius from Self-employed

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2018

Great, compatible with various businesses

Manage business processes

Pros

Possibility to connect various periferals such as Mini printers, scanners and so on. Flexible software, translated to LT.

Cons

Not very comfortable to use with smartphones, need category drop box as is on bigger screen devices.

June 2016

Rodolfo from Meann's Merchendise (not final)

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2016

Very Promissing

Me and my girlfriend started a small merchandise business selling apparels, accessories and school supplies. I was looking for an app that will serve as a POS and inventory manager at the minimum and will help lessen the use of paper and MSExcel. During my search in the AppStore, i bumped in with Loyverse and some other POS apps. Easily i chose Loyverse because it is visually appealing, modern and chic, and very user-friendly. We started using it on test and found that all the basic things that i need are present in this app. The support system is great, you can chat directly to the developer who doesn't sleep! all my queries are answered immediately. They are continuously developing the app and adding features which is very exciting. I am recommending everyone who needs POS to use this, it has a lot to offer.

Pros

Best Support Team
Has back office
Can have multi-POS and employee shifts
Free as of the moment
User Friendly
Continuously Developing (and you can be a part of it)

Cons

some reports and options are not yet available because they are still under development

November 2016

Donnel from Panchang's

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Great App!

Very flexible, more than a POS system this manages everything you may wish for from customer interaction/feedback/discounts/points system, stocks, prices , online reporting, even goes as far as online sync of reports. This works on Android iOS even Windows(via browser)! If you have or you are planning a small to medium scale business this app is more than you can ever wish for. And the greatest thing of all these feature? ITS FREE!

Pros

Online sync of reports and an alternate customer app that allows them to leave a feedback and discount point system

Cons

Haven't found any yet

April 2018

Md from Picante