About LS Retail

LS Retail is a retail management system consisting of point of sale (POS) and enterprise resource planning (ERP). Key features include inventory management, customer management, retail accounting, e-commerce, warehouse management and mobile support. LS Retail is suitable for a variety of retail stores including apparel, groceries, electronics and pet stores, as well as restaurants, gas stations and convenience stores.

Users can track sales, stock and productivity live on sales channels, including physical locations, e-commerce platforms and mobile apps.

The POS terminals support the use of both keyboard and touch screen equipment. The Mobile POS component allows users to track inventory, check pricing information and view the customer’s shopping...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

122 Reviews of LS Retail

Average User Ratings

Overall

4.34 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.5

Ratings Snapshot

5 stars

(53)

53

4 stars

(57)

57

3 stars

(12)

12

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 122 results

March 2018

Srinivas from Emarat - Emirates General Petroleum Corporation

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2018

Ls NAV is very good application for retail mgt. Most of the features & functions are out of the box

Easy to implement Easy to manage Easy to configure Easy to Monitor Easy to evaluate

Pros

Many of the functionalities are driven by setup. Its just plug and play. LS DD Powerful tool for the data replication. It is a complete package for retail. Customizations to suit desired needs are 1% maximum since all functionalites are out of the box

Cons

There are no much concerns about this software. The one and only difficulty is training. It is hard to find the Training and the Trainer.

July 2019

Dilanka from Jinasena Infotech (PVT) Ltd.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

All-in one Retail Solution for a plug and play action

Retail Business in Sri Lanka is not well-managed when it comes to Resource Planning and Finance Management. Sri Lankan IT Industry is highly competitive in introducing a modernly made Retail Management Software Solution to make things go ahead in Retail sales industry with efficiency and good standard, and herewith LS Retail and its business logic designs as an Implementation person I did see bigger advantages to follow a well-developed framework. LS Retail was a Thumbs up from both the Implementer and the End-Customer.

Pros

Wide-spread Configuration capability is a huge plus point selecting this as the main Retail Solution for a Retail operations-driven Business or an Enterprise. LS Retail has the capability to deploy as a vertical software solution for Microsoft Dynamics NAV/Business Central which makes the solution proposals more competent and viable. In terms of UI/UX, the user-friendliness is an achieved goal metrics here at LS Retail.

Cons

Although the capacity to configure the system is given at a performable level as a Deployer I am keen for good development capabilities to be carried out, overlayed or extended. At the moment the pricing structure is not that viable for South Asian Market from implementation and proposal development experience.

Reasons for Choosing LS Retail

Well-developed Retail Business Adaptation framework.

March 2018

Kevin from BDO canada

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

2.0

Functionality

5.0

March 2018

We had the chance to implement LS. NAV Version 800.03 and version 900.05 at different client site.

Pros

The screen is intuitive and easy to use. The functionality does not seem overwhelming or hard to understand. It pack with features and also works with different variation type of retailers- a pure retail store and or hospitality type. It can all be taken care by one system. You can also customize the application to fit your needs such as hide features for some users or also integrate new functionality such as payment integration. I like that it is web enabled which means that a retailer that want to have an Omni channel system can integrate their econmerce to this back office

Cons

Support or response are very slow from LS. Also for any fixes and hot fixes they provide is one the latest version of Dynamics NAV. This means that it is very hard to retrofit hotfixes from one version to the other. A good example are from version 900.03 to the newer 10.00.05. The fixes were not evident or detailed as it should have been. Also the software seems to be over promised. There are features listed that although present - does not fully cover the necessity of the client. A good example is again on version9.00.05 which although advertised as have a good coverage for hospitality- restaurant/bar, there were lots of issues or limitation of the software. The software may allow you to do some configurations and suggest some functionality but it does not work in the context of North America or lead to hard errors with system crash. Such errors were found and are still present in their split bill function for example. The cost is high as well since it is built on top of the dynamics nav stack.

July 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Value for your dollars!!!

The solution was implemented in a multidimensional organisation with POS's, backend and frontend users. The ability to have everything (>90%) of your needs fulfilled is a fantastic feat.

Pros

The ability for the software solution to work for you straight out of the box and then provide the adaptability and also extensive modularity is amazing.

Cons

The lack of a Human Resources aspect. Well there is HR involved but its very limited.

July 2019

Fernando from IDS de Centroamerica

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2019

Great business value

Customer service, replenishment, retail operations, accounting, inventory, store management

Pros

Integrated solution, ease of use, world-class product, great functionality

Cons

Some tardiness in the technical response

Reasons for Choosing LS Retail

Support, experience, language availability, price