About PremierWireless

PremierWireless from PremierMerchant is a cloud-based point-of-sale (POS) application with built-in inventory management, resource management and BI capabilities. The cloud storage allows businesses to access data from anywhere in real time.

PremierWireless's point of sale functionality allows businesses to manage all aspects of transactions including credit, debit, cash and check. The inventory management module can control both in-house as well as store inventory. The module also provides suggestions for reordering items before a particular time in order to maintain stable inventories. The resource management module can be used to monitor employees’ time and activities.

In addition, PremierWireless also have wireless-specific applications...


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Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of PremierWireless

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(8)

8

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

May 2014

Eddie from Star Wireless

Industry: Wireless

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2014

Eddie at Star Wireless

Pros

We just switched over because of their integrated Loyalty Program. We had been using a Loyalty Program that wasn't a part of our Point of Sale program. Since we have a number of stores, we wanted our customers to be able to come into any of our stores and get points for their purchases. We wanted a way to be able to give more points for accessory sales and fewer points for bill payments. None of the other POSs that we looked at allowed us to control the giveaways based on profitability. Also, this program has key chain scan cards, so our customers see our name every time they start their cars. Another benefit for us is the role configuration, which has given us a lot of freedom and control as to who we want to be able to do which duties.

Cons

When we switched over from our past Loyalty Program, based on the past vendor, we were not able to credit the customers with past purchases. We had given customers a free accessory after any five visits (which, in some cases, had not been very profitable for us), and now we switched over to giving loyalty points. It is an entirely different Loyalty Program, so we couldn't credit past purchases.

June 2014

Hugo from 24/7 Wireless

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2014

The Best Software for a MetroPCS dealer

Ease-of-use: The Qpay integration couldn't be any easier for my reps. It's a full integration and there is no room for error by any of my reps. Functionality: My needs are completely met by PremierWireless. Their customer support is always there when I have a question. Product Quality: The quality of this Point Of Sale is outstanding. It's very modern and fresh. Customer Support: I have never used a Point of Sale where the techs actually answer the phone, so this is refreshing and saves me time. My reps can just access tech support right in the software. Likes Best: Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs. Likes Least: There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now. Recommendations: Utilize the 14-day free trial. Anything free is hard to come by, so it's refreshing that PremierWireless give you time to play around with the software.

December 2018

Sofia from Temecula Family Chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Premier wireless

Pros

I used to work for this company and they had great benefits, pay, training was excellent and team leaders were always there to have my back if I was dealing with disgruntled customers.

Cons

However, sometimes my hours would randomly be cut instead of working a 40 hour week it be a 20 hour week and that was hard especially when I'm supporting my family.

February 2016

Scott from Tower Communications

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

February 2016

Satisfied with concerns

I very much enjoy the Premier Wireless product. The sales, employee, reporting, and inventory management interfaces are all very user friendly and I do enjoy how they work. My concerns come with the integration portions of the software. I made the decision to use the Premier product based on the ability to integrate with ASAP and QPay. Although the Qpay portion has been great, the ASAP portion has left a bit to be desired. I know that there were some updates that Metro did on their end, but the amount of time we were left without that integration seemed excessive. Now that the update has been completed, there are a few bugs that continue to cause errors, namely script errors that keep popping up as we complete the sale. overall, we are happy with the product, but do have some concerns. We would love to see a schedule module built into premier, so that we can track scheduling and have the employees gain access to their schedules. This would be great to track scheduled time in/out versus actual punches without having to use an outside software. Also, the ability to see who edits time punches and creates overrides would be nice features. Thank you much for the opportunity to provide feedback and we look forward to continuing a good relationship with Premier

December 2013

Hugo from 24/7 Wireless

Industry: Wireless

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2013

The Best Software for a MetroPCS dealer

Pros

Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.

Cons

There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.