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Supported Operating System(s):
Windows 7, Windows Vista, Web browser (OS agnostic), Windows 8About RICS
RICS Software is a POS and Inventory Control platform for footwear, apparel, and accessory retailers as well as single-store, multi-store, and franchises. RICS provides easy to implement, learn, and use Point Of Sale, Inventory Management, and Reporting tools, as well as full-service on-boarding and live support 7 days a week. Using the RICS solution empowers retailers to make smarter buying, inventory, and selling decisions. RICS also helps retailers save time, spend less, and sell more. RICS integrates with other systems to enable retailers to grow their businesses, such as e-Commerce, accounting, open-to-buy, and product catalog data (SKU's, images, UPC's, descriptions, etc.). Additionally, RICS offers a downloadable Mobile POS App for off-site use, and anywhere i...
20 Reviews of RICS
Average User Ratings
Overall
4.35 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
December 2018
Anonymous
Verified Reviewer
Company Size: 201-500 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Great POS software
It was great as it was a perfect software tool to manage a retail store.
Pros
I worked for a New Balance store who used RICS as their POS software for front and back of house operations. Being able to manage inventory, place orders, look up items and even track sales was just so easy with this software.
Cons
It did have some limits which could be more available now, but I don't work for that company anymore so I can't comment. I do know that it's older version was available for NB stores.
October 2019
Jon from David's Clothing
Company Size: 2-10 employees
Industry: Apparel & Fashion
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Rics is great from our Medium sized Family Business.
We have priced multiple other Point of Sale Softwares for the business but always come back to the ease RICs. It is an easy software to manage on the day to do with 2 of our employees/owners in their 60s and not at tech-savvy​ as the younger employees.
Pros
RICS has allowed us to run our store seamlessly. The reports that you can create make for great helping us manage our buying and our sales seasons. We have multiple users on it at different times, along​ with the POS itself running. We almost never have an issue. Our only issue was connecting it with our online Shopify site. We had to use a Middle man (Modern Retail), however, they just came out with their own connection software for online as well. We will be looking into this as well.
Cons
We wish it connected to Quick Books because​ our accountant runs data on Quick Books.
November 2015
Kelly from PACERS RUNNING
Industry: Sporting Goods
Time Used: More than 2 years
Ease-of-use
4.0
Customer support
4.0
Functionality
2.0
November 2015
Went live with RICS July 9, 2012. It changed how we do business.
Pros
The ability to have accurate data to make sound purchasing and inventory control decisions.
Cons
Inability to integrate our rewards program in with online sales. The platform was not written for IOS. Hardware has not kept up with todays needs, no clean mobile sales option.
September 2015
Joel from Morris Costumes
Industry: Retail
Time Used: More than 2 years
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
September 2015
Outstanding Technical Support during Annual POS Workstation updates
Pros
It is great to know that each year we are able to work with a product that is stable and consistent in appearance and function. We have had minimal configuration issues when setting up and updating our POS Workstations each Halloween season. What few issues we do run into a rapidly resolved and then the RICS Tech team enables us to fix and manages those issues on our own if we wish. This helps us make the best use of our time in getting our workstations updated.
Cons
I have no complaints about the product of the technical support we have received.
November 2015
Kevin from TAF Franchising LLC
Industry: Retail
Time Used: More than 2 years
Ease-of-use
4.5
Customer support
4.5
Functionality
4.5
November 2015
RICS Software Review
Pros
The software is very easy to use at the POS and the back office. RICS continues to be a good partner and takes on new initiatives as a partnership and that is important.
Cons
The reporting needs more flexibility, need to be able to query multiple items in one report versus pulling items from separate areas and combing them via excel or CSV.
