About Versum

Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of various sizes and can be accessed from internet-enabled devices, including smartphones and tablets.

Versum offers real-time online appointment booking embedded within salon websites. Alongside this feature, users receive an online appointment book, appointment history, appointment reminders and automatic thank you messages.

The customer relationship management (CRM) module of Versum allows users to send automatic birthday wishes, run targeted email marketing campaigns, integrate their accounts with social media sites and operate a loyalty and referral program. Versum also supports the back end of salon management by offering empl...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

142 Reviews of Versum

Average User Ratings

Overall

4.96 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(136)

136

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 142 results

April 2019

Monika from Longhair Studio

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

The best salon software

Everything is perfect. Also support team is always very helpful. We ll never change

Pros

Easy to use. Everything is clear. And we get also confirmation on the email after every booking

Cons

We were looking to change the software few days ago for different because we wanted to have option of paying deposits online too. But after 2 days we realised Versum is the easiest salon software ever. And deposit payments are also available. They only need to be set up.

May 2020

Nikola from Diiamonds

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Amazing company and software

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!

Pros

I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way! And I’ve tried MANY. I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program! Spot onnn! Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far !

Cons

I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it!

August 2017

Svetoslav from Skin Line

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Versum is very complex and easy to use software with brilliant support.

Pros

We choose Versum because it is very intuitive and easy to use. I have checked up a lot competitive software doing trials or watching demos, but did not find another as Versum. You can start using it in just one click without any training. But Versum has a lot of features inside which are not shown in a glance. Training is mandatory if want to go into deep.

Cons

Not all features are completely documented. Being complex software Versum hides a lot of features which have to be explored with the help of the support team or by reading manuals. That manuals are not very detailed. They explain the feature and how to use it but often you can't do it by your self without support.

April 2020

Keri from His Barber & Her Salon

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great Customer Service

It has been wonderful using Versum and working with their customer service. The software covers everything our business needs. We have never had an issue they could resolve therefore we don't waste anytime or energy on this part of our business and that is reassuring!

Pros

First [SENSITIVE CONTENT HIDDEN] is awesome!! I feel like I have a personal account manager and friend in this business. Anything I need he responds quickly and personally! Thanks [SENSITIVE CONTENT HIDDEN] I like how the system works perfectly for 2 or more employees! It's not too much for 2 people and fits really well! I love how easy and simple it is to contact our clients via newsletters and sms directly from the software!

Cons

I wish it was easier for me to change my, and other employee, schedules, however [SENSITIVE CONTENT HIDDEN]has helped me out each time I've need to change. I think that for customers, after online login, the My Account link should be easier to see. Also, after they are in their account make finding their appt easier. And change the word Show to View or View Appts, for us Americans ;)

Reasons for Choosing Versum

Price point, they responded the fastest and had the easiest trial period!

August 2019

Ruth from Pascal & Co

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2019

Try Versum

customisable marketing tools, loyalty scheme, rosters, management tools inventory, online software so everything is available on every devise.

Pros

So easy to use and very financially competitive great marketing features and up to date processes that suit our brand

Cons

Based in Europe so the support is not available throughout the working Australian day. responses are very quick considering. Plus there is a comprehensive support guide with nearly everything addressed.

Reasons for Choosing Versum

more affordable