About MyCuts

MyCuts is a cloud-based salon management solution. Primary features include appointment scheduling, client management and inventory tracking .

The appointment scheduling feature allows users to manage appointment calendars, search appointment schedules, send text and email reminders, create recurring appointments and rebook existing appointments.

The client management feature allows users to search for clients, book appointments, view client histories, gather client information and import clients from phone contact lists. The inventory tracking feature allows users to search inventory by item name and status, view stock levels, add/remove stock and enter item information.

MyCuts is offered via subscription pricing. Android and iOS mobile appli...


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Supported Operating System(s):

Web browser (OS agnostic)

88 Reviews of MyCuts

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(58)

58

4 stars

(26)

26

3 stars

(3)

3

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 88 results

April 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Have been using the app for 1 year now and love it.

Pros

The confirmations and the reminders. Saves a stylist from missed appointment s and a lot of time. I also like the recurring appointments as I have customers that book every 4 weeks.

Cons

When I make an appointment the time seems to not stay at the set time on the first attempt and I have to renter the correct time.

Response from MyCuts

Replied May 2018

Hello and thank you for your review! Please check out our latest update to our iOS app. We greatly improved the appointment time selection issue. Please email us at support@mycutsapp.com for further assistance.

February 2020

Shannon from Salon C

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Hairstyle Dream

It’s been great. Any questions Ive had were answered quickly and it is a really easy app to use.

Pros

It’s easy to set up. Clients love the reminder feature. I am in control of my appointments. No more relying on front desk staff who never understand your needs and wants. It’s all in my hands.

Cons

I would like a past history feature. Where you could select client and see all of there past appointments in a report type screen.

November 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2019

My Cuts Review

Overall experience, it's just okay. Needs a major facelift.

Pros

This software comes in the form of an app. I did enjoy the fact that I can schedule client's right from my phone. I also can leave comments about their specific service and what exact service I performed on them. I also enjoy the feature that prevents double booking. So I am not overlapping clients'and I can schedule each client woth the appropriate length of time. Also, I am able to search them by phone number, which I liked.

Cons

Well, to be honest, the software tends to crash a lot. I think an update would really suit it well. Also, because it is an app, you have to have a decent working tablet or phone, or it will just crash.

Response from MyCuts

Replied December 2019

Anonymous reviewer, we're sorry to hear that you experience MyCuts crashing so much. Although we pride ourselves for having one of the lowest crash rates in the industry, it unfortunately still happens sometimes, and for others more frequently. Please email us at support@mycutsapp.com to provide us with more details so we can fix it! Thanks!

April 2018

Leigh from Leigh Brenner

Company Size: 1 employee

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Easy and efficient!

My clients love using their phones for their calendar. And if they forget they love the back up text message remimder!

Pros

Super fast to use! I love that my clients get their text messages up to 3 days before their appointment! I love that they can confirm their appointments over text or email!

Cons

I would like to be able to look up a client and see when their last visit was. I would like to be able to add a new client in right away on the schedule. Instead of adding them to the client list, then going back to the day I want them and adding them to the scheduled date.

Response from MyCuts

Replied May 2018

Leigh, thank you for your nice review! We wanted to let you know that you don't have to add a client through the client list. When you make a new appointment, tap "(select client)" and then tap the plus button if it's a new client. This will also add them to the client list. Please email us at support@mycutsapp.com for more assistance.

May 2019

shannon from Salon Corazón

Company Size: 1 employee

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Best app for salon bookings

I have tried a couple other apps, but MyCuts is the best in every way. It’s easy to use. Keeps me organized, and on top of my business.

Pros

I like how easy it is to use. Down to the smallest detail, I can personalize everything.

Cons

I think the service scroll down should be right under the date ( when booking something) currently it gets lost near the bottom

Reasons for Choosing MyCuts

So easy